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Nice recently re-branded resort on Sanya Bay. Actually quite near to Sanya airport. The resort is a combination of hotel and service apartment. Rooms are big and recently renovated. Nice sea view and big pool. Club lounge was ok. Evening BBQ was good. Fast check-in...More
Response from Elle H, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 18 April 2018
Dear Diiipa Daaapa,
Respected customers! Thank you for your valuable advice. We must review our deficiencies and actively correct them. As far as possible to your satisfaction, welcome to supervision! Thank you.
I was fortunate to spend a night at this lovely resort as apart of the inaugural Sydney to Hainan flight group and I was blown away by this resort! The facilities are 5 star at a fraction of the cost of what I would expect...More
Response from Elle H, Marketing Communications Executive at Crowne Plaza Resort Sanya BayResponded 26 February 2018
Thank very much for your feedback and especially recognition from a travel professional like yourself. I look forward to your next visit and do contact me directly.
Crowne Plaza Resort Sanya Bay
Very good Resort, the room has wonderful sea view and is very near the airport, nearby the scenic spots are also quite many, Suitable for our holiday to stay, the hotel has the duty-free shop shuttle bus, the breakfast variety is more comprehensive, likes the...More
Response from Paul l, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 14 December 2017
We look forward to your next visit to Sanya again, please contact us. Thank you, and my best wishes.
Easily the worst hotel experience in our over 10 years of travel. We could come across only 2 staff members in our stay of 4 nights who could speak English, the guest relations failed to understand our request for towel or even milk for the...More
1 Thank MeghaChaddah
Response from Paul l, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 9 October 2017
Thank you very much for choosing the Holiday Resort at Sanya Bay and taking your time to comment on us. We are deeply sorry for your recent lodging experience not up to your expectations. On the basis of the unified standard of InterContinental Hotel group,...More
My 1st meal at my request for a full vegetarian fried rice at RMB 92 was a shocker! The resto staff and chef in question needs a reminder. Also the polishing of the marble floor at B1 during breakfast hour was really something I don't...More
1 Thank Kris L
Management response:Responded 15 September 2017
Dear Kris L
Thanks you for your accolades for our team at our Lobby lounge. They are so excited in having received your recognition.
About your posting regarding the marble polishing, we have reminded the contractor that regardless, they cannot place their schedule before our...More
Response from dbradcoleman | Reviewed this property |
Best & Fastest option to the hotel is by taxi. Should cost you no more than 30 - 40 RMB. Depending on what time you arrive, taxi may be the ONLY Option. There are a small number of vegetarian options on a couple of the... More
Best & Fastest option to the hotel is by taxi. Should cost you no more than 30 - 40 RMB. Depending on what time you arrive, taxi may be the ONLY Option. There are a small number of vegetarian options on a couple of the menus, but I do not know if there is anything that is Vegan if so required. There is a small shop in the lower floor of the hotel near where you go outside to the pools that sells fresh fruits. I think I ate a pineapple and a mango just about every day I was there. To go to the downtown area, go out the back entrance behind the pool and cross the street to the bus stop. Costs just a few RMB and lots of shopping and dining as you get more into the main part of town.