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MGM Grand Sanya

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Traveller (340)
Pool & Beach (59)
Room & Suite (50)
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Overview
  • Excellent51%
  • Very good34%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (467)
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All reviewsnobody speaks englishbeautiful roomlarge resortchinese restaurantseafoodchinacommunicationpoolsidebbqbathtub
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1 - 5 of 73 reviews
Reviewed 3 weeks ago via mobile

😡😡😡A non English speaking hotel, designed for local mainland Chinese visitors family with kids. Rooms are dirty and staff are not well trained even the senior on shift. Total communication breakdown. Restaurant food is expensive and sucks. Local tour at hotel even worst, they put...More

Thank Patricia A
Reviewed 17 April 2018

This is a very long review but please read it through. Please take this review to heart. Do not dismiss it as one bad review compared to how many other good or so so reviews may be out there to offset it. This is not...More

2  Thank Bob C
Reviewed 19 November 2017 via mobile

I’ve asked and confirmed with my travel agent one day before to get a non-smoking with an hour early arrival. Upon arrival, I’ve been asked to wait for couple hours and then the room will be ready. Then I came back and asked to wait...More

2  Thank Sunny3888
Reviewed 4 August 2017

For a 5 star resort we expected more. Our room was fine. It seemed clean and we had a lagoon room so it was great to be able to go out the door into the pool. Disappointed that there were only chairs available to sit...More

1  Thank irjolee
Reviewed 22 July 2017

Arrival Thursday Departure Sunday Suite communicating very well large balcony But a bit warm to get settled Showers are top, salon ok When at lunch there is something for all tastes If you want to drink a good coffee ask the staff he will do...More

1  Thank TonyClark66
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Restaurant
Bar/Lounge
Spa
Room Service
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$117 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Sanya
#29 Spa Hotel in Sanya
#31 On the Beach Hotel in Sanya
#35 Luxury Hotel in Sanya
#102 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Sanya
#29 Spa Hotel in Sanya
#31 On the Beach Hotel in Sanya
#35 Luxury Hotel in Sanya
#102 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (340)
Pool & Beach (59)
Room & Suite (50)
Dining (29)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"save your money and get another hotel on the same beach"
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"There are better choices . . ."
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"Direct seaview room and high floor is a must"
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"Beach view is good..."
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