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Shangri-La Hotel Harbin

913 reviews
#3 of 1,198 Hotels in Harbin
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Traveller (224)
Room & Suite (41)
Dining (22)
Overview
  • Excellent41%
  • Very good46%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“ice bar”(34 reviews)
“ice palace”(29 reviews)
“shang palace”(11 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
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Name/address in local language
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Reviews (913)Write a Review
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All reviewsice barice palaceshang palacehorizon loungethe riverhot potper hoursnow and icea river view roomfrozen riverhotpotclub levelchinese restaurantconcierge deskmain restaurantbreakfast was excellentfollowing morning
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1 - 5 of 281 reviews
Reviewed 2 weeks ago

Very comfortable. We have a room on 18 floor with view to river, great vie and at night we could see the Ice festival lights. . My concern was previous reviews that complain on smoking smells, but we didn't have any of this not in...More

Thank Adomvatik
Reviewed 2 weeks ago via mobile

My third trip to Harbin as I escort a tour group to Harbin every year. Always stay at the Shangri La Harbin. Staff are always attentive and happy to deal with, especially the concierge guys. Breakfasts are varied, and the lunch buffet is superb. Rooms...More

Thank SaintRef
Reviewed 3 weeks ago

We were early into the season, but Ms Una, a manager was very kind to monitor the progress of the opening of their igloo restaurant serving hotpot. She was v prompt in her replies, always within 24 hours, which really impressed me. If not for...More

Thank Vguudeal
Reviewed 4 weeks ago

Comfortable rooms and great view of the ice festival if you are on the river side. The breakfast buffet is mainly Asian food but has a decent selection of western items including waffles and pastries. Owen Sun one of the chefs is great and really...More

Thank davidwX7251KN
Reviewed 5 weeks ago via mobile

We planed to eat hot pot at its ice restaurant here but too bad its still under renovation when we arrive, we came here on 21st dec and the ice restaurant will only be opening at 24th dec 2017. Manage to captured some photo to...More

Thank Soonkiat
Response from MichelleMao, Public Relations Manager at Shangri-La Hotel HarbinResponded 4 weeks ago

Dear Teo S, Thank you so much for staying with us at Shangri-La Hotel, Harbin. We are delighted to know that you had enjoyed your stay with us.We look forward to welcoming you again in the near future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$121 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Harbin
#10 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Harbin
#10 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (224)
Room & Suite (41)
Dining (22)
Pool & Beach (3)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Request River view to overlook the Ice Festival"
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"Try to get the side with a river view."
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"Riverview rooms are nice"
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"Avoid if non-smoking is important to you"
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