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Sofitel Harbin

SofitelUS$92*
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#3 of 1,121 Hotels in Harbin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$128*
US$92*
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US$100*
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Sofitel Harbin
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469 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Riddes
Reviewed 1 week ago via mobile

Very nice hotel. Visited the lounge where people were very nice specialy carol and wanda. Great service at happy hour. Had some issues with aircon not working but the manager got me changed my room very quickly. Upgraded to junior suite. That was nice!!! Breakfast service could be more efficient at 06:30 Am.. had to request juice that was not...

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Helpful?
Thank Oriona1
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Oriona1, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Cardiff, United Kingdom
Reviewed 4 weeks ago

I enjoyed my stay very much at Harbin Wanda Sofitel. The staff at the business lounge are very friendly. Especially Sybill, Cara, Wendy, Muse are very helpful and nice. Sasa from the restaurant is also very warm to guests.

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Helpful?
Thank may982
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear may982, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Sydney, Australia
Reviewed 4 weeks ago

Insisting for payments after showing the confirmation emails from Accor clearly stating ZERO balance to pay at hotel. The room on lounge level was not cleaned for the whole day till 1050pm, I have to call for cleaning. Refusing to provide free breakfast to Platinum members from Accor. Lounge staff said no breakfast, front desk staff said no breakfast. No...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank John H
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear John H,   We truly appreciate your feedback that shared with us on tripadvisor.   We regard that we didn’t live up to your expectations and our standards.   Your previous stay with us was during the Harbin Dairy Events Expo, and our hotel due to the prefer location close to the exhibition center was running high occupancy for...

Somerset, United Kingdom
Reviewed 20 April 2017

Our three night stay here was a bit of a treat following 10 days travelling northern China. Opulent lobby area. Reception staff quite helpful. Room very good. Bathroom also good. Breakfast was probably not as good as we expected - dishes often ran out and weren't replaced very quickly. Coffee was sometimes difficult to get. This hotel is quite far...

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Helpful?
Thank Roger W
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Roger W, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Bristol, United Kingdom
Reviewed 31 March 2017 via mobile

I am currently staying at the Sofitel Wanda and what a fantastic experience it has been! The management and staff are extremely helpful and welcoming. I really cannot fault this hotel at all. The hotel itself is situated just outside of the city centre, just a short taxi ride away from the main attractions of Harbin. There is a shopping...

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Helpful?
Thank Scott B
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Scott B, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Harbin, China
Reviewed 29 March 2017

I really enjoy my stay here. Hotel is great and the staff very friendly all the time. The friendly stuff is always ready to help. Great service and facilities make my staying really enjoyable. The hotel restaurant is excellent. And the shopping mall right next door is very convenient. Highly recommended.

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Helpful?
Thank petermanuel
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear petermanuel, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

BETTENDORF
Reviewed 16 March 2017

Great service and facilities make my staying really enjoyable. The friendly stuff always ready to help is priceless. At the lounge, the experience of Francis and Wendy together with willingness to serve from the just arrived Muse, Cara and Syble make the Sofitel experience really great. Also George always taking care of all the details and making sure I feel...

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Helpful?
Thank F M
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear F M, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Curitiba, PR
Reviewed 8 March 2017

This hotel is one of the best hotels in Harbin, really good, but the staff is not well trained to deal with tourists that don´t speak chinese. The hotel, also, is far from everything, even from Harbin´s main attractions.

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Helpful?
Thank Adriana Z
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear Adriana Z, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Hong Kong, China
Reviewed 25 February 2017 via mobile

I really enjoyed my stay here. Hotel was great and the beds were awesome. Pretty quiet too. It was surely very nice coming in from the freezing weather to step into the sauna to warm up. My only frustration was the location as the hotel is far from the city centre and tourist areas, however the taxis are extremely cheap...

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Helpful?
Thank kelly b
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear kelly b, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 21 February 2017

our first time in harbin, though one travels extensively in CN this was a new experience and a bit of an adventure; Special thanks to Joseph at the concierge desk for helping us plan our daily local trips with local taxis and avoiding the over priced bog standard 'fancy' services ; Very helpful and Professional guy; everything good ..my only...

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Helpful?
Thank asie f
Sofitel_GM, Guest Experience Manager at Sofitel Harbin, responded to this review

Dear asie f, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Ideally located in the heart of the city’s business district, Sofitel Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention and exhibition centre, the hotel is your gateway to the region. Featuring 321 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more. ... more   less 

Additional Information about Sofitel Harbin

Address: No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Region: China > Heilongjiang > Harbin
Price Range: $135 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Harbin 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotwire, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Sofitel Harbin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Wanda Harbin Hotel Harbin
Accor Wanda Harbin
Harbin Sofitel
Hotel Style:
#2 Spa Hotel in Harbin
#3 Luxury Hotel in Harbin
#4 Best Value Hotel in Harbin
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Questions & Answers

Questions? Get answers from Sofitel Harbin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher is better for all round views”
asief2014, 21 Feb 2017 | Read review
“We certainly didn't regret the club room and club access”
MikeH213, 16 Feb 2017 | Read review
“Rooms overlooking the park and Dragon Tower (North side) have the better views.”
mach2point0, 14 Feb 2017 | Read review
“Room at the club floor was too warm, but facilities at the non-club floor were cheap.”
jingyaw2016, 21 Jan 2017 | Read review
“higher floors, non smoking”
lisan279, 4 Jan 2017 | Read review
5 of 5
Sofitel
US$92* /night
View Deal
Booking.comUS$100
Expedia.comUS$100
HotelQuicklyUS$128
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*Disclaimer
Prices are for 1 room, 2 adults
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