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Sinoway Hotel

17/05/2017 18/05/2017
1 room 2 adults 0 children
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Sinoway Hotel
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123 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Reviewed 5 January 2017 via mobile

Dirty, dusty and uncleaned room. Lousy service, with no motivation to satisfy their guests. No late checkout unless paying half the night fee. Room Service Menu is a big lie with only soup available. Wifi basically not working. Breakfast ok. Would not recommend to stay here, it seems like it was a good hotel once but at a certain point...

Thank Max R
Singapore, Singapore
Reviewed 11 November 2016

Spacious, comfortable and luxious. Nothing to complain or fault at. Will definitely return again. Soft bath robes, Good quality free slippers. comfortable bed. Good location. Pity is they do not provide spoons. Kettle yes, cups yes, tea bags yes. Why no spoon?

Thank Nicholas L
Athens, Greece
Reviewed 6 January 2016

It was a pleasant stay for the following reasons: Room was warm (so very important when outside temperatures are something like -20C or -25C), clean and spacious apart from toilette which was small. Service was satisfactory but some basic Chinese words are needed to be known by the customer in order to communicate (English language is not their strong point...

Thank ThanosFot
Stockholm, Sweden
Reviewed 6 February 2015

After staying at the hotel for two nights in January I was a little surprised to read the bad reviews - we had a rather flawless stay and experienced good and friendly service from room service, concierge, front desk and breakfast staff. Rather large and clean room on floor 14 with city view. Might be a little bit pricey however,...

Thank Dragonswede
Reviewed 23 January 2015

I am truly surprised by the negative reviews here. My company is based in the US. Every few months an employee or two travels to Harbin to negotiate business with some of our suppliers in the city. I have been three times now to this hotel and all three stays have been pretty flawless in all areas! Very enjoyable hotel...

1Thank terrybU1224AY
Shanghai, China
Reviewed 5 January 2014

This place was really bad for a 5 star... in fact it was bad if it was a 2 star. Poor service - almost no english speaking staff. I asked for a taxi to be booked and one person told me they couldn't because it was cold. I was forced to walk the streets in -20 degrees. Rooms really tired...

1Thank d c
Reviewed 24 July 2013

Stayed here bec it was near the offices of clients. Fairly easy access to major attractions. Quiet. But for the price, one would expect certain standard in amenities but this area disappoints. Generally ok if u r not fussy n want ease of access. Will switch to another hotel if a better alternative can be found.

Thank angstansg
Reviewed 26 July 2012

Might run into language problems here. The location is excellent, in the center of the city, with lots of restaurants and shops nearby. There is coffee in your room, but it will be instant (instant all over China even in 5 star) Breakfast is okay. French toast is available, eggs, omelets, real danish pastries, an expansive assortment of Chinese dishes...

Thank Kate368
Beijing, China
Reviewed 19 June 2012

The fact that there are not many reviews in English speaks volumes. The main problem with this hotel is that it simply cannot compete with its international standard rivals. If this is all a Chinese style hotel can hope to achieve with a five star rating then the international brands will have nothing to worry about for many years to...

1Thank Qupnicely
Reviewed 29 April 2006

My husband and I stayed there for four nights. Our son is a guest lecturer at Harbin Insitute of Technology in Harbin and HIT owns the hotel. We stayed there because of the location in relation to our son's residence and not because of the amenities or the location of the hotel itself. While the staff was extremely pleasant and...

2Thank chinamom

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17/05/2017 18/05/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Sinoway Hotel

Address: No.2 Yiyuan Street, Nangang District, Harbin 150001, China
Region: China > Heilongjiang > Harbin > Railway station , Gogol Street , Daoli District , Nangang District
Price Range: $78 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sinoway Hotel 3*
Number of rooms: 276
Reservation Options:
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Also Known As:
Sinoway Hotel Harbin
Hotel Style:
#7 Spa Hotel in Harbin
#33 Best Value Hotel in Harbin
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Questions & Answers

Here's what travellers have asked, with answers from Sinoway Hotel staff and other travellers.
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Questions? Get answers from Sinoway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a standard king room”
terrybU1224AY, 22 Jan 2015 | Read review
“Tip to get a good room ... CHOOSE another HOTEL.”
820dc, 4 Jan 2014 | Read review
“Even if you request a non-smoking room, it may smell like smoke. If it does, be polite, but go right back down and ask for another room. My colleagues do it all the time.”
Kate368, 25 Jul 2012 | Read review
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