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Citadines Zhuankou Wuhan

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Citadines Zhuankou Wuhan
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66 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Deal, United Kingdom
Reviewed 24 December 2016

Citadines is a very basic and dated hotel. The rooms (I had a suite) are of a reasonable size and clean, though do look very tired. The reason I stayed here was due to it's location, it made taxi to and from my place of work quick and easy (20 minutes). If I stay down on the waterfront, Hilton Riverside,...

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Helpful?
Thank Stuart B
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your intresting and big support to Citadines Zhuankou Wuhan!

Leicester, United Kingdom
Reviewed 12 December 2016

I have been in this hotel for almost six months now. The facilities is a little bit old but sufficient. However, the staff are exceptional. It's their care and smiles make me stay in this hotel. I have been to many higher star rated hotels, but this one makes me feel home. The location is not in the centre of...

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Thank sr2016576
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your support and complitments for Citadines Zhuankou Wuhan. It is our pleasure to service for you, we will try our best to keep and improve in the future.

Shanghai, China
Reviewed 30 November 2016

This hotel is shabby old smelly and filthy, the rooms are big but the beds very hard the equiptment are in bad shape the roomsa are not clean service is bad and its very dificult to get a taxi in the morning, the shower was ok, was very dissapointed of this hotel

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Thank Mashgiach
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, We are awfully sorry for your recent stay experience, we will try our best to upgrade out facilities and improve sevice.

Texas
Reviewed 25 July 2016

My family of 4 spent about a week at the Citadines in June. We were very pleased with the Accomodations and price. For around $100 US per night we had a two bedroom/two bath suite with full kitchen. The Accomodations were quite comfortable and practical. After traveling for a week in China prior to that the washer/dryer that was in...

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Thank B C
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Valued Guest, Many thanks for your support to Citadines Zhuankou Wuhan, your valued feedback and suggestions are very useful for us, we will try to improve based on your suggestions.

Shanghai, China
Reviewed 18 July 2016

It was nice experience to stay in Citadines Wuhan. I like the breakfast and cooking facilities in the room, I also found gyms and laundry room, I'd like to use them next time. Citadines almost satisfied all I need when I travel away from home. Plus, hygiene,quiteness and comfort are also attactive to me...I wonder if I can get more...

Review collected in partnership with this hotel
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Thank guozhenl793
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Valued guest, Many thanks for your support to Citadines, your sincerely compliments encouraged us to improve better and better. we are glad to offer you free upgrade when you come to Citadines next time, please feel free to contact us, you can send your request to us by enquiry.wuhan@the-ascott.com

Venice, Italy
Reviewed 4 July 2016

Excellent cleanliness of the room. No noise during night and day. Very good choice in the breakfast. Fast chek-in and ceck-out operations. Very good service. Excellent the gym room and swimming pool. Availability of bar.

Review collected in partnership with this hotel
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Thank corradoa791
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Many thanks for your support to Citadines Zhuankou Wuhan, and your compliment feedback really encouraged our team to do better and better.

Chengde, China
Reviewed 24 June 2016

very good residence, friendly reception people,nice room with best equipement,nice price for bussiness man, really recommend,good location,near to my company,wanda square,and subway, next time i will still choose this place.

Review collected in partnership with this hotel
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Thank bog873
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Many thanks for your great support to Citadines, It is our pleasure to service with you.

Reviewed 8 June 2016 via mobile

This hotel has many qualities : it is close to DPCA, staff can speak English, rooms are clean, functional and very quiet. For the rest, nothing much to declare. Only 2 drawbacks : strictly no charm and very, very sad breakfast. Globally ok...

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Thank Marc B
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your support to Citadines! Sorry for our breakfast, it is not satisfied with you, our managment will try our best to improve the breakfast in the later.

Nongkhai
Reviewed 8 December 2015

This Hotel is excellent in so many ways but continues to be let down by cold food at breakfast. Food warmers are not turned on, contents are cold. If this was resolved then I would give this hotel 5 star rating.

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Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

DEAR GUEST, Thanks for your support for Citadines Zhuankou Wuhan! We are sorry about our breakfast, please be assured that we had changed the oven and ensure keeping the food warmly!

Nongkhai
Reviewed 30 July 2015 via mobile

Very sorry to say that from April to the end of July the breakfast at this hotel has been served cold. Food warmers are not turned on. Hot milk for beverages is not switched on. Complaints are met with just a grin. Told perhaps the heater is broken. 3 months and not mended?

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Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guests, We are awfully sorry for our breakfast, please be assured that now we had change d the facilities, and ensure all of the food is hot and normal.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Zhuankou Wuhan is your first choice, your second home on your way. ... more   less 

Additional Information about Citadines Zhuankou Wuhan

Address: NO. 159 Dongfeng Avenue, Wuhan 430056, China (Formerly Citadines Zhuankou Service Apt)
Region: China > Hubei > Wuhan
Price Range: $67 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Zhuankou Wuhan 4*
Number of rooms: 249
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Wuhan
#19 Luxury Hotel in Wuhan
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Questions & Answers

Questions? Get answers from Citadines Zhuankou Wuhan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are well laid out”
Yorksinexile, 7 Dec 2015 | Read review
“This is a hotel that many Western companies use for their employees visiting and working in China.”
MOOONTOUR, 6 May 2015 | Read review
“Make sure you get a room in the main building and above the second floor. There is construction outside the hotel, so see if you can get your room away from the construction side of the hotel.”
jeffpennell, 25 Jan 2015 | Read review
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