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Westin Wuhan Wuchang

Booking.comUS$100*
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#13 of 2,314 Hotels in Wuhan
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$106*
US$100*
US$106*
US$106*
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Westin Wuhan Wuchang
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201 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Nanjing, China
Reviewed 2 weeks ago

I was stay there last week for a business trip, it’s located in downtown and by the riverside and very convenient for getting some food or doing some shopping. Thanks to the front desk girl, apologize for couldn’t remember the name, assigned a very good view room for me, I also have spoken to the FO manager, he is a...

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Helpful?
2Thank zyhzr
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear valuable Guest, Thank you for staying with us, we appreciate your positive comments very much. So glad to get your recognition. We appreciate your compliment and we will work hard to make sure we maintain the same level of service in the hotel. At Westin it is our aim to make sure our guests leave feeling better than when...

Malaysia
Reviewed 2 weeks ago via mobile

This hotel was a great hotel! During my stay in this hotel the front desk did an excellent service where I ask a lot question they patiently answer all my question without any hesitation. They even help me a lot during my whole trips. I'm asking for the attraction nearby they gave me all the info is very useful and...

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Helpful?
1Thank Limay2528
Singapore
Reviewed 2 weeks ago

The hotel is nice, and the employees are generally friendly and helpful. When I arrived, I found out that my staff book a smoking room for me, however, I needed a non-smoking room. Cathy (晓晶)at the front desk tried to find a non-smoking room for me. She finally located one, but the room was not ready. So, she got me...

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Helpful?
1Thank yfctpe
Reviewed 2 weeks ago via mobile

We stay in Westin Wuhan during Blossom season, this hotel is one of the best options in town. Rooms are nice and big, amenities are ok, service ok as well especially lobby front desk staff. Actually really good and it has helped me alot really, the hotel comfort ability was really good, it is one of the best hotels I...

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Helpful?
1Thank Cathy W
Shanghai, China
Reviewed 2 weeks ago

The hardware of this hotel is good, better than other 5 star hotel in Wuchang area. But the service is worst in my experience in Starwood hotels. As a golden member of startwood, I didn't get any special treatment. For example, in Nanjing Westin or Beijing Greatwall Sheraton, I could get free soft drink card or free fruit plate, in...

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Helpful?
Thank Albert W
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take your comment seriously and start investigating, in addition, we will share your comment with management team as well. I understand that your stay was not all you hoped it would be, we will find a way make a improve immediately. Thank you for staying with us, wish you have a nice day.

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Stayed here for 2 nights to attend a conference. The room I had was definitely one of the best I've stayed in. Clean, spacious (I had a walk in wardrobe), well-equipped with all kinds of things I could think of - bottles of water, stationery, there was even a foot massage device in the room. The bed was what it...

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Helpful?
1Thank TravellingWriter2015
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. Apperciate your praise. Thank you for staying with us, wish you have a nice day.

Reviewed 4 weeks ago via mobile

This Westin is in a good location with many restaurants and shops just within a ten minute walk down the street. The hotel it self is quite nice but really nothing that stands out as amazing. I definitely recommend staying here if your in Wuhan.

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Helpful?
Thank paulhS5814KN
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. Apperciate your praise. Thank you for staying with us, wish you have a nice day.

Reviewed 24 March 2017 via mobile

Stayed for three nights for a Conference. At first look this is a lavish international hotel worthy of the Westin Brand. I have to give high marks for the quality of the bed - I wish I could bring it home with me! Unfortunately the praise stops there. The room was incredibly cold with a nonfunctional thermostat. Called the front...

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Helpful?
Thank Jonathan G
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. Apperciate your praise, you can always buy our hevenly bed through westin website, normally westin hotels have discount for heavenly bed products. I understand that your stay was not all you hoped it would be, we will find a way make a improve immediately. Thank...

Denton, Texas
Reviewed 22 March 2017 via mobile

Staying here for a conference and expected a luxury experience as it bears Westin brand. Our room was cold even if the thermostat was set at 24C. Called the front desk and was told their A/C cannot be adjusted in each room so they brought us a portable heater. The heat is produces can only be felt when you are...

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Helpful?
Thank ginger_jian
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

We appericate your feedback, we will take note and share your comments with management team. I understand that your stay was not all you hoped it would be, we will find a way make a improve immediately. Thank you for staying with us, wish you have a nice day.

Belmont, California
Reviewed 6 March 2017

We stayed here for 2 nights while visiting family members, overall the hotel is good. The lobby area is very impressive, and the room is clean and comfy. I got a partial river view room where I can get a peek over the river. There are a few things here and there that can be improved, like the bathroom amenities,...

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Helpful?
Thank xiliu82
TWWW, Manager at Westin Wuhan Wuchang, responded to this review

Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. Great to get your recognition, and we are glad to know that you enjoyed our room facilities during your stay, regarding swim cap issue, we will share information with related department and adjust price, looking forward to welcoming you back in the near future.

156 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Westin Wuhan Wuchang

Address: No.96 Linjiang Road, Wuchang District, Wuhan 430062, China
Region: China > Hubei > Wuhan
Price Range: $169 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin Wuhan Wuchang 4.5*
Number of rooms: 305
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Wuhan
#4 Business Hotel in Wuhan
#13 Luxury Hotel in Wuhan
#21 Best Value Hotel in Wuhan
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Questions & Answers

Here's what travellers have asked, with answers from Westin Wuhan Wuchang staff and other travellers.
1 question
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Questions? Get answers from Westin Wuhan Wuchang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view room is wonderful”
zyhzr, 12 Apr 2017 | Read review
“definitely go for river room when available”
xiliu82, 6 Mar 2017 | Read review
“river view”
JSmithDD, 8 Feb 2017 | Read review
“The river is a working river, but I enjoy seeing the work boats. Ask for a room that has a view over the wall to the river.”
AgricTraveler1, 18 Dec 2016 | Read review
“Higher floor will give you a better river view”
bluesky668, 5 Dec 2016 | Read review
5 of 5
Booking.com
US$100* /night
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Hotels.comUS$106
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PricelineUS$100
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*Disclaimer
Prices are for 1 room, 2 adults
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