Fantastic selection of chinese and western dishes, with a wide selection of meats, but amazing especially the cheeses and the desserts. A lot of the staff speaks really good English which really helps. Will definitely come again!
This is not the first time I visit Hilton Wuhan Riverside, and this time I wanna give a compliment to business lounge staff Nicole. She provides a warm, professional and unbelievable service this time I come, she’s knowledge makes me appreciate! She is the best star.
From my research, this is the most luxurious hotel in Wuhan in terms of its room decor, location and service. Overall the rooms are very comfortable, luxurious and stylish. The only problem is that even though it is a non smoking hotel, I can definitely smell tinge of cigarette smoke in the bath room. However, in this hotel, the room has a super duty air purifier which helps a great deal and makes my stay much better. The overall reception service is average. The food in the hotel restaurants are quite localized and does not taste "International". Service in the restaurants can be improved significantly.
Location just perfect, right next to the Han street, 10 min walk to the metro station. There are a lot of shops, cafes, restaurants and tourists places nearby. Clean, luxury room and facilities. Special thanks to staff Kate and Tina. Literally nothing to complain about, had a great time!
Great location, impressive lobby n nice room with massage chair. Guess all the pluses have been much covered by other reviews. The carpark is in an appalling condition. Dark, damp, filled with patches of water, rubbish bins, random trash and construction materials. What a disgrace and disappointment for a five star hotel. Breakfast appears elaborate from a distance but a let down on closer look. Food are of poor quality with warming non existent for some.
I was on my business trip and first time to wuhan. Wanda reign is rly great with such nice location and wonderful view. I must say the staff there rly did great service, esp Kate who works in the lobby, as well as Tina. Lovely foreign attendant. إنش الله. Helped me a lot and great thanks to them.
Impressive huge lobby. Friendly stuff. Special thanks to Tina for helping us around. The whole hotel designed with the luxury elements. Room was clean and equipped with the high tech technologies. The pleasant surprise was a Nespresso machine in the room. Buffet breakfast was nice. Also want to admit a Japanese restaurant. 👍 Definitely will stay again.
I came here in the beginning of August because my boyfriend’s dad came from America so we decided to also stay together in the same hotel with him. When i came there, 1stly, i was so amazed with the coffee maker (i rarely find a coffee maker in a hotel room) 2ndly, the toilet!! Since i came from a south east asia country, i can’t live without bidet and the toilet had itttt. The toilet was kinda the same as japanese toilet (which was sooo great and i loved it so much). Room was clean, comfy, and the decoration was so fancy. Breakfast was fine nothing was so special about it.
It was a great stay experience at Wanda Reign Hotel. Great location. Right next to the walking street name Han Street, with lots of shops and restaurants. We were staying at the room at the Executive floor with an amazing Lake View. The room was clean with the beautiful Chinese style decorations. The staff was professional and friendly. Thanks to Tina for recommending us to visit the Han Show theatre next to the Reign Hotel. The show was spectacular.
Great location,which is very close to metro stations and shopping malls. Excellent services, especially for Vivi, who have a nice smile and warm welcoming.she is very friendly and anticipate our needs.Thank you!