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Just a one night stay while passing thru on business. We were warmly greeted at the door, front desk check-in was quick and professional.
Room had all of the necessary requirements for a traveling businessman.
View from the room was striking
WiFi connection did not...More
Thank Fred S
Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 5 days ago
Dear Mr. Fred S,
Thank you for publishing your satisfying experience that you recently had at the Kempinski Hotel Suzhou. We are proud to have met your expectation especially in terms of room and WIFI. See you soon again !
With best regards,
The Kempinski Hotel is a beautiful hotel situated next to a lake, but quite far from town. It has a sense of luxury as we walked in.
We booked a room with large bed, and the bed was really large and comfortable. The breakfast at...More
Thank Anne Marie K
Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 1 week ago
Dear Anne K,
Thank you for taking the time to post your recent experience at the Kempinski Hotel Suzhou. We like your comments regarding the room, our Paulaner Brewhouse and the Breakfast set up very much. Please accept my apologies regarding the slight smell of...More
The view from the room is stunning to the big lake, sometimes even with sail boats. Large rooms, well equipped, big bathroom. Only you hear pretty much everything what happens in the hallway. Don't miss out the Paulaner Beergarden and a stroll at the Lake...More
Thank Birgit K
Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 5 June 2017
Dear Mrs. Birgit K.,
Thank you very much for your lauding post ! We are delighted to hear that you enjoyed your stay with us and we hope to see you soon again. (And we have taken a note regarding a quiet room at the...More
we stayed there in November 2016, the staff was very nice and the location was great ! its is a huge building nicely done and the food was very good too. We strongly recommend a visit , Suzhou hás great and historical placês to visit...More
Thank Claudya P
Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 22 May 2017
Dear Claudya P,
We are proud that our work pays off. Thank you for sharing your experience at our hotel with the Tripadvisor community ! See you hopefully soon again. Please don't hesitate to contact me directly for your next booking.
Way below standard health club closed pool not functional restraints bad unless you a German beer drinker, happy hour serves day old food, club floor check out not working forcing me to lug my luggage all the way down no help providedMore
Response from Gerhard_Bosse-IV, General Manager at Kempinski Hotel SuzhouResponded 28 April 2017
Dear Mr./Mrs. M5189NKrobertn,
Please rest assured that I will personally follow-up on your experience at our Club Floor, as our standard is to provide luggage service, check-out, fresh snacks, etc. Our Health Club inclusive our Gym and our Olympic size pool were closed for annual...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$142 - US$232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Spa Hotel in Suzhou
#12 Business Hotel in Suzhou
#21 Luxury Hotel in Suzhou
#42 Best Value Hotel in Suzhou
Non-Smoking Rooms ,
Number of rooms
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