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Hotel Soul Suzhou

Agoda.comUS$53*
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#7 of 1,422 Hotels in Suzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$56*
US$53*
Great Deal
US$54*
US$56*
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Hotel Soul Suzhou
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372 Reviews from our TripAdvisor Community

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Showing 221: English reviews
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Paris, France
Reviewed 2 weeks ago

Had very good and unforgetable stay at Hotel Soul! The breakfast are included in the booking of my stay. The room was designed with daring colours which gave u a very different feel and surprises when u walk into the room. Cleaned, tidied big beds with all required necessarities provided. The staff are friendly and helpful. Must try the kopi(freshly...

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Helpful?
Thank junechong31
Nanjing, China
Reviewed 3 weeks ago via mobile

This hotel is extremely unique. The decor is very futuristic and fun. I think kids would really enjoy this. Every elevator has a different theme and there are fun house mirrors across from the elevators when you get off at your floor. The room was spacious and the beds were comfortable. I will say that the walls in the bathrooms...

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Thank lidymix
Nottingham
Reviewed 3 weeks ago

Our room was very comfortable and had a window which just looked out on to the roof but it was an outside window whereas some rooms only had a window on the hallway. The bathroom was really nice and had some good products too. The hotel is very central and it was easy to reach many places form there. The...

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Helpful?
Thank FrostyNottingham
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear FrostyNottingham, Thank you for sharing your pleasant experience with us. We appreciate your comments regarding our thematic décor. The elements of both modern and ancient China are specially designed for guests to appreciate while experiencing the hotel. We are very pleased to know that you have thoroughly enjoyed your stay. Your compliments regarding the service level will definitely be...

Bangkok, Thailand
Reviewed 4 weeks ago

Stayed 5 days in Soul Hotel. Managers and reception staff were very courteous and extremely helpful even with the little English that they could speak. The room was very spacious and quiet and wifi was efficient. Room was also provided with the largest safe I have ever seen in any hotel. Breakfast offered many choices both Western and Chinese. Location...

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Helpful?
1Thank BTT1949
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear BTT1949, Thank you for your precious time to share your wonderful experience at Hotel Soul Suzhou. Your kind words complimenting on our facilities and service provided by the team are highly appreciated. It has been our pleasure to have you as our guest to motivate our team to continuously provide exceptional stay for our guests. It is truly honor...

Shanghai, China
Reviewed 4 weeks ago via mobile

Overall we were very happy with our stay. The staff was great: friendly & helpful. The room was comfortable (not luxury but decent). And the location was walkable for the main points of interest in the old town. Breakfast was also decent. They offer a shuttle at fixed times to the airport and also to other points of interest in...

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Helpful?
Thank Fikoukla
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Fikoukla, Thank you for taking your precious time to share your happy experience with us. We are most delighted to know that you had an overall enjoyable stay and found our location to be central. Our BAR SOUL with resident live band every weekend is one of ideal dining venues for gathering. Hope you didn’t miss the music party...

Dublin, Ireland
Reviewed 4 weeks ago via mobile

Stayed in this lovely hotel for one night while visiting Suzhou. The member of staff we first met at reception spoke very good English which was very useful! We had the delux double room which was very spacious, had a great delux sized bed and a heated toilet seat! Unfortunately our early train the next morning meant we had to...

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Helpful?
Thank missy150
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear missy150, Thank you for taking the time to share your experience with us. We are most delighted to know that you had an overall pleasant stay and your kind words of praise on our service and facilities are highly appreciated. It is truly honor to be your favorite hotel in the heart of Suzhou. We hope that you can...

Kuala Lumpur, Malaysia
Reviewed 18 April 2017

I enjoy the safety of the hotel. The hotel rooms are clean and comfortable. The shuttle van is very good in picking up the guests although it is not always on time due to the traffic. The food at the restaurant are pretty good and affordable.

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Helpful?
Thank RACHELSIS
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear RACHELSIS, Thank you for sharing your pleasant experience with us. We rely on guest feedback to improve ourselves wherever possible. Your compliments in recognition of our room and restaurants provided by the team are highly appreciated. Hotel Soul offers a new type of executive suites, spacious and luxurious brand-new spaces that it comes with premium attentive services. We look...

Midlands
Reviewed 11 April 2017

The hotel is tucked away in a fairly quiet area of town. My room was on the top floor and was spacious with a big modern shower-room. Lots of nice touches and the biggest safe I have seen in a hotel room! The room was reasonably priced and very comfortable. Fast and free wi-fi in the room. I was only...

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Helpful?
Thank Fleur50
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Fleur50, Thank you for sharing your pleasant experience with us. Your compliments motivate our team to continuously provide exceptional stay for our guests. We value your feedback on our shuttle bus service to improve ourselves wherever possible. Hotel Soul offers a new type of executive suites, spacious and luxurious brand-new spaces that it comes with premium attentive services. With...

Beijing, China
Reviewed 4 April 2017

We had a great experience, although a short one as we only stayed one night. Rooms were comfy, clean, functional, with a modern touch that we all appreciated (group ages 40 to 84!) Shuttle service is convenient but info might be confusing : for instance we thought, based on the schedule displayed in the lobby and on the hotel website...

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Helpful?
1Thank Marie-S Beijing Y
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Marie-S Beijing Y, Thank you for taking the time to share your great experience with us. We are most delighted to know that you had an overall pleasant stay and your kind words of praise on our breakfast buffet and facilities are highly appreciated. Your comments on our shuttle bus and service level are duly noted. We rely on...

Boston, Massachusetts
Reviewed 2 April 2017 via mobile

This hotel is in need of some updates. The first room I was given smelled terribly of smoke. I asked to change rooms and was given a non-smoking room that was decent, but could have been cleaner. The sheets were stained and had hair on them, the carpet is ratty and also has clumps of hair, and the bathroom counters...

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Helpful?
1Thank cem335
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear cem335, Thank you for taking your precious time to share your experience with us. We regret to learn that we failed to meet your expectation in terms of the room conditions and service level. To provide a better stay experience, we have completed the renovation in the Executive Suites last year and we are now working on the further...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Established in May 2010, Hotel Soul is the first contemporary boutique hotel in Suzhou, China. The 220 room hotel's design concept juxtaposes elements of modern and ancient China, celebrating the nation's remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Chinese restaurant Ying Fook Court serves carefully crafted Chinese cuisine and an innovative congee hotpot. On the second floor, Ying Fook Heen boasts a bright, spacious banquet hall and three VIP rooms perfect for hosting banquet receptions and business dinners for all occasions. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travelers. ... more   less 

Additional Information about Hotel Soul Suzhou

Address: No.27-33, Qiaosikong Alley, Gusu District, Suzhou 215 000, China
Region: China > Jiangsu > Suzhou
Price Range: $75 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Soul Suzhou 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Agoda, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Cancelon, TripOnline SA and Hotel.de so you can book your Hotel Soul Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#7 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soul Suzhou staff and other travellers.
7 questions
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Questions? Get answers from Hotel Soul Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors and corner rooms”
junechong31, 7 May 2017 | Read review
“I liked to fact that we had window on the outside so it might be an idea to ask for that.”
FrostyNottingham, 27 Apr 2017 | Read review
“The adjoining rooms were great for families travelling with children.”
reggyyanpl, 18 Dec 2016 | Read review
“Request for a room on the non-smoking floors (the have both)”
EllaBedella, 16 Dec 2016 | Read review
“Go for an upper floor!!”
AustrianinAsia, 15 Aug 2016 | Read review
5 of 5
Agoda.com
US$53* /night
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Expedia.comUS$54
Ctrip.comUS$56
Orbitz.comUS$54
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Prices are for 1 room, 2 adults
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