We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Four Points by Sheraton Suzhou

    No.8 Moon Bay Road, Dushu Lake, Industrial Park, Suzhou 215123, China
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$88
          US$77
          US$88
          US$77
          US$78
          Traveller (117)
          Dining (59)
          Room & Suite (34)
          Pan Pacific Suzhou
          985 reviews
          #7 of 1,434 hotels in Suzhou
           
          Renaissance Suzhou Hotel
          692 reviews
          #1 of 1,434 hotels in Suzhou
           
          Hotel Soul Suzhou
          376 reviews
          #10 of 1,434 hotels in Suzhou
           
          Shangri-La Hotel Suzhou
          781 reviews
          #3 of 1,434 hotels in Suzhou
           
          Overview
          • Excellent48%
          • Very good35%
          • Average13%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “spg group” (2 reviews)
          “priced food” (2 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Pan Pacific Suzhou
          985 reviews
          #7 of 1,434 hotels in Suzhou
           
          Renaissance Suzhou Hotel
          692 reviews
          #1 of 1,434 hotels in Suzhou
           
          Hotel Soul Suzhou
          376 reviews
          #10 of 1,434 hotels in Suzhou
           
          Shangri-La Hotel Suzhou
          781 reviews
          #3 of 1,434 hotels in Suzhou
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$77.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Suzhou hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "998314ef2af7418397929c0b01d2cef4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3205959,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79878020],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":77,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"998314ef2af7418397929c0b01d2cef4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":88,"lowestMetaPrice":77,"additionalPartner":false,"highestMetaPriceDisplay":88,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":88,"lowestMetaPrice":77,"highestMetaPriceDisplay":88,"hotelName":"Four Points by Sheraton Suzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk5ODMxNGVmMmFmNzQxODM5NzkyOWMwYjAxZDJjZWY0IiwiQUlLIjoiMzA5ZDYxNGIzNjI1NGExMTgyY2RlN2I0ODc0MTc2ODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$77", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78956224":"OrbitzEWS","79525464":"CheapTicketsEWS","79878020":"AgodaIB","65753388":"Hotwire","42550917":"Expedia","43570118":"BookingCom","53964952":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (205)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 205 reviews

          Reviewed 17 April 2017 via mobile

          Cannot turn on air conditioning. Room is at 27 degrees C at night. Impossible to sleep comfortably. By any reasonable measure, this is unsatisfactory for a global brand. Staff embarrassed but tell me they are not owners and cannot remedy except with very noisy roll...More

          Thank jfbould
          Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 18 April 2017

          Dear Guest, Thank you for taking time to sharing your stay experience. I would like to sincerely apologize for the room temperature problems, which caused the unpleasantness you’ve been experienced in the hotel. We already contacted the related department, the immediate actions have already been...More

          Reviewed 15 March 2017

          The hotel's staff are friendly, professional and multi-lingual. My room was spacious and quite with lovely view over the Dushu Lake. The food was delicious, a combination of Chinese and Western cuisine. Even though the hotel is of some distance to the Suzhou City Centre,...More

          Thank Sue061114
          Response from Bunny S, Online Executive at Four Points by Sheraton SuzhouResponded 16 March 2017

          Dear Guest Very appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We look forward to welcoming you back to our hotel. Amy Xue General Manager

          Reviewed 17 January 2017 via mobile

          The room was very cold and the engineering department could not do anything about it. Very uncomfortable. In general, this is a nondescript provincial hotel with the usual half hearted attempt to make a sort of western breakfast. Incredible that it can't be done better...More

          Thank Advizor1000
          Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 19 January 2017

          Dear Guest, Thank you for taking time to sharing your stay experience. I would like to sincerely apologize for the room temperature problems, which cause the unpleasantness you’ve been experienced in the hotel. I have shared your valued feedback with the appropriate hotel team to...More

          Reviewed 1 January 2017

          If you are in the area and enjoy some peace and quiet, I would recommend this hotel. The location is nothing to shout about - it is quiet, the shops that are doing business (within walking distance) are the usual eateries, convenience stores and coffee...More

          Thank pedigreebull
          Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 3 January 2017

          Dear Guest: We appreciate you for taking time to share with us your stay experience while at our hotel. I’m glad the facilities and service met your expectation. We strongly recommend you to try breakfast in the Eatery restaurant which provides variuous cuisine for guests...More

          Reviewed 19 December 2016

          Poor location. No restaurants in the area. Rooms are clean. Gym is acceptable. Poor breakfast selection. Much better hotels to choose from in Suzhou. Hopefully starwood opens more hotels in Suzhou soon.More

          Thank anutham
          Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 20 December 2016

          Dear Guest, Thank you for taking time to sharing your stay experience. It is regret that I have learnt about your recent stay in our hotel was below your expectations. I have shared your valued feedback with the appropriate hotel team to improve the breakfast...More

          Pan Pacific Suzhou
          985 reviews
          #7 of 1,434 hotels in Suzhou
           
          Renaissance Suzhou Hotel
          692 reviews
          #1 of 1,434 hotels in Suzhou
           
          Hotel Soul Suzhou
          376 reviews
          #10 of 1,434 hotels in Suzhou
           
          Shangri-La Hotel Suzhou
          781 reviews
          #3 of 1,434 hotels in Suzhou
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Restaurant
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Restaurant
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$85 - US$137 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Spa Hotel in Suzhou
          • #13 Luxury Hotel in Suzhou
          • #16 Business Hotel in Suzhou
          • #17 Best Value Hotel in Suzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 283
          • Reservation Options
          • TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Agoda, Priceline and HotelQuickly so you can book your Four Points by Sheraton Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Jiangsu >
          • Suzhou
          Add Photo Photos
          Traveller (117)
          Dining (59)
          Room & Suite (34)
          Hotel & Grounds (85)
          Bathroom (10)
          Business Centre & Event Rooms (6)
          Nearby
          Schotel Suzhou Yueliangwan
          3 reviews
          1.03 km away
           
          Worldhotel Grand Dushulake Suzhou
          91 reviews
          .54 km away
           
          Oakwood Hotel & Residence Suzhou
          12 reviews
          .24 km away
           
          JI Hotel Suzhou Dushu Lake
          1 reviews
          .43 km away
           
          Nearby Restaurants
          Ann's English Tea House and Restaurant
          48 reviews
          5.95 km away
          JinJiHu Restaurant Buffet
          6 reviews
          3.89 km away
          DeYueLou (LiGong Di)
          7 reviews
          5.36 km away
          KaiBinSiJi Restaurant Yi Shi Cafe
          7 reviews
          3.12 km away
          Nearby Attractions
          Jinji Lake
          338 reviews
          6.22 km away
          Moon Harbour
          46 reviews
          6.91 km away
          Ligong Dam
          30 reviews
          5.60 km away
          Suzhou Science and Cultural Arts Center
          38 reviews
          6.98 km away
          Questions & AnswersAsk a question
          elizewyatt
          I cannot find a rate including breakfast. I understood there is a Club floor with a rate including breakfast. Is there? and how would I book it, for what price?? 29 Sept for 4 nights, one person. What time is check in? I will be arriving in the MORNING after a night with no sleep! I need a QUIET room!! preferably with a lake view.
          11 April 2016|
          Answer Show all 3 answers
          Response from Bunny S | Property representative |
          Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
          1
          Vote
          Room Tips
          "quite floors, higher floors have nice views over the lake."
          Read review
          "Choose a lake view room."
          Read review
          "Lake side view is recommended."
          Read review
          "lucky dip you possibly will not get what you ask for"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing