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Crowne Plaza Hotel Suzhou

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#4 of 1,413 Hotels in Suzhou
Certificate of Excellence
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Crowne Plaza Hotel Suzhou
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859 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Suzhou, China
Reviewed yesterday NEW

This hotel is my Oasis while traveling in Asia. The architecture is so unique, welcoming, and relaxing. The housekeeping and cleanliness are once again, excellent. The staff is consistently friendly, courteous and attentive without being overwhelming. The menu selections and food quality in the main dining area is always quite good. More seasoned business travelers will appreciate the nice lounge...

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Helpful?
Thank tedhess2017
Tehran, Iran
Reviewed 3 days ago NEWvia mobile

We stayed here 5 nights and that was incredible experience. Rooms, staffs, gym, pool and everything were excellent. We'll come here again certainly. The only thing was a little bit embarrassing to me the cost of coffee and tea in the lobby.

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Helpful?
Thank hkhosravi
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear hkhosravi, Thanks for sharing your valuable comments with us. We are very glad to know that our room, staff, gym and pool helped make your visit enjoyable. Meanwhile, guest comments like yours are paramount for allowing us to focus our attention where guests feel it is necessary. Thank you again for your feedback and support and we look forward...

Reviewed 4 days ago NEW

This hotel is wonderful. Excellent rooms, attentive staff taking care of the details to make your stay perfect. The breakfast manager Dennis is a spectacular professional who will take care of you to start your happy day. Every time I go to Suzhou I stay two weeks in this hotel and after a long day of meetings It is great...

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Helpful?
Thank Claudia d
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Claudia d, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our room, staff and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve....

Mexicali, Mexico
Reviewed 6 days ago NEW

If you are going to visit Suzhou, Crown Plaza is a great experience. I had the bliss of staying there almost a month, the care the people in charge put into their guest is just excellent. If you are out either on vacations or a business trip you wont miss home at all. Also if you want to try western...

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Helpful?
Thank manuelr0driguez
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear manuelr0driguez, Thank you very much for your one-month stay at Crowne Plaza Suzhou and taking time to share such a motivating review with us. We are glad to note that you enjoyed the stay and you especially like our service and TBoat restaurant. Guest comments like yours are paramount for allowing us to focus our attention where guests feel...

Tel Aviv, Israel
Reviewed 1 week ago via mobile

I have stayed in that hotel for one night From the minute you step inn that hotel it makes you feel good The design is amazing and the atmouspire is warmly welcoming you Service is very goos as well as the breakfast Highly recomended

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Helpful?
Thank udiza
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear udiza, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our hotel design, atmosphere, service and breakfast helped make your visit more enjoyable. This is the best reward to us. Your encouraging review will help us constantly improve our quality even...

Reviewed 1 week ago via mobile

Always a pleasure to come back here . This time I stayed 5 nights ( 6-11 March ). I was allocated a room on 7th level . Room is very good . But facing the main road means getting noise from traffic although with the curtains it dampen out enough for a good sleep . I Commend Henry sun for...

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Helpful?
Thank I8983PBjohnc
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear I8983PBjohnc, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our room and staff helped make your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your...

Reviewed 2 weeks ago

It is my first time staying in Suzhou. Considering the excellence experience I had in Dubai, I decided to give it a try in Suzhou as well. Almost convenience that all branches are providing excellence service. I was greeted by Victoria after a long day, she's nice enough to give an upgrade for the most breathtaking view facing the JingJi...

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Helpful?
Thank Jerlyn T
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Jerlyn T, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Please rest assured that your generous words of praise will be certainly shared with our colleagues for their professional services. Thank you for your support and...

Kempen, Germany
Reviewed 2 weeks ago via mobile

Like the style, design and service at Crown Plaza Suzhou. Great location at lake side and beautiful view on the surroundings and newly build skyline. Breakfast at Launch represents a mixture from local and international cuisine.

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Helpful?
Thank JoergCzempisz
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear JoergCzempisz, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your generous words of praise about our style, design, service, location and breakfast are highly appreciated. We take our guest comments very seriously and always strive to...

Reviewed 2 weeks ago

I have stayed at this hotel many times in the past. The Crowne Plaza has always exceeded my expectations! This property has set the highest of standards, in regards to customer service and quality. I would highly recommend this hotel to all of my friends and family. I wanted to make sure I acknowledge the following people for providing a...

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Helpful?
Thank Christopher N
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Christopher N, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. It is truly our great honor to have the support from our distinguished guests like you. Please rest assured that your...

Shanghai, China
Reviewed 2 weeks ago

Amazing and awesome place to stay and work. The architecture and surrounding around this hotel is incredible. The staff are so friendly and willing to help at all time. Morina Zhang is one of the example of what a friendly staff can do to ensure guests are having a pleasant stay in the hotel. They are also many other staff...

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Helpful?
Thank branleowsurf
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear branleowsurf, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our architecture, surrounding and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $214 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Family Hotel in Suzhou
#4 Luxury Hotel in Suzhou
#36 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spire members will have access to the club lounge, and TWO story rooms with a grand in-room tub!”
 of 5 bubbles tedhess2017, 23 Mar 2017 | Read review
“Corner rooms are quiet.”
 of 5 bubbles V3264KFclaudiad, 20 Mar 2017 | Read review
“definitely not the nearest to the malls about 15 to 30 mins to some tourist attractions.”
  • View from the room
 of 5 bubbles , 10 Mar 2017 | Read review
“All the rooms are great!!”
 of 5 bubbles OmarCelaya, 3 Mar 2017 | Read review
“You must have the buffet dinner at least once! Fabulous!”
 of 5 bubbles FraserA792, 1 Mar 2017 | Read review
5 of 5