We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Suzhou

Show Prices
#3 of 1,418 Hotels in Suzhou
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Suzhou
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

874 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 485: English reviews
Start your review of Crowne Plaza Hotel Suzhou
 Click to rate
Reviewed 2 days ago NEW

This is my third time stayed in this hotel, the reason why I'm always choose this hotel when I'm in Suzhou, this is because it is not only the best hotel but also the hotel make me feel like a home. Their staff is awesome, incredible nice and very polite. The room is spacious, nice and clean. The great food...

 Report
Helpful?
Thank Ooi K
Reviewed 6 days ago NEW

My experience in this hotel was beyond all of my expectations. When I arrived there after a long day of travel, I was greeted with a bag of local snacks and a free drink. I then enjoyed a well-deserved glass of wine in the lobby-bar.... What a design!!!! For a minute there, I thought I was in a cruise ship....

 Report
Helpful?
Thank Magali M
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Magali M, Thank you very much for sharing such a great review with us regarding your recent stay at Crowne Plaza Suzhou. We are glad to hear that our hotel design and detailed service helped bring you an extremely memorable stay. Feedback such as yours is the biggest reward to us all. Meanwhile, your comments about hotel exterior look...

Hong Kong, China
Reviewed 2 weeks ago

I stayed in too many hotels and do not have much feeling for hotels in general, do I do not write too many reviews. But this Crowne Plaza is a pretty well kept secret. Yes, it is not centrally located, but we would all pay a premium to get lake front property (and the rate I got is pretty comparable...

 Report
Helpful?
Thank RKChung
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear RKChung, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of the hotel architecture and cruise ship theme. Guest comments like yours are paramount for allowing us to focus our attention where guests...

Herndon, Virginia
Reviewed 2 weeks ago

I stayed here 2 days with my 5 year old daughter. The downside is the hotel is a little far from the historic downtown, but a 15-20 minute trip by taxi will get you there. My daughter and I loved the architectural design and nautical theme of the hotel. I upgraded to a club room so we would have breakfast...

 Report
Helpful?
Thank Tamara S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Tamara S, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Suzhou. We are very glad to know that you and your daughter had a pleasant stay with us and were highly impressed by our hotel design, room, club lounge and swimming pool. Meanwhile, please accept our sincere apology for the...

Saint Paul, Minnesota
Reviewed 3 weeks ago via mobile

This is the best hotel I have ever stayed at. Their staff is awesome, great selection of rooms, awesome bar, great workout room and awesome views of the lake. They even have boats you can rent for a cruse around the lake. I had my daughters 2nd birthday on a boat, very memorable experience. If you in Suzhou you need...

 Report
Helpful?
Thank DMSR9999
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear DMSR9999, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Our team members will be delighted to hear of your kind comments concerning the service, room, bar, lake view and yacht rent service as this is the...

Reviewed 3 weeks ago

This is by far the best hotel in Suzhou, I was there for 21 nights with a group of 15 people, everything was perfect from day 1, food is great in the TBoat, the breakfast is outstanding with plenty of variety for all tastes. The rooms were top grade, perfectly clean, everything working. All 15 team members were very happy....

 Report
Helpful?
Thank Allen P
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Allen P, Thank you for taking the time to share such a motivating feedback with us. We are delighted to know that you enjoyed your stay with us and that our food, breakfast, room and staff made your stay experience more memorable. Your generous words of praise are highly appreciated as it will help us motivate service quality even...

Reviewed 3 weeks ago

A major part about my trip that I have remembered well even months after is the fresh squeezed pineapple juice at this hotel. They have it unlimited at this hotel during breakfast time, and that, coupled with a nice environment, clean rooms, and good views, made this hotel great to stay at.

 Report
Helpful?
Thank Nicholas F
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Nicholas F, Thank you very much for choosing Crowne Plaza Suzhou and leaving an encouraging review with us. We are pleased to learn that you have enjoyed your stay and were highly impressed by our breakfast, environment, room and views. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you once...

Norcross, Georgia
Reviewed 4 weeks ago via mobile

I only got to stay one night, but everything about this hotel was great. The bar had a good selection of beers, whiskey and specialty drinks. The complementary breakfast buffet had an excellent selection, and the view of the lake from the restaurant was very nice.

 Report
Helpful?
Thank Mike P
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Mike P, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are pleased to learn that you have enjoyed your stay and were especially impressed by the bar, breakfast and restaurant environment of our hotel. Meanwhile, we take our guest comments very seriously and always strive to...

Carol Stream, Illinois
Reviewed 4 weeks ago

Excellent room, but what made the stay so good were the people who work there. A big "shout out" for Sue in the 7th Floor club, also Mandy who helped me in the TBoat restaurant, and the front end manager, Bruce. When visiting I recommend, the RESpa! Managed by a wonderful lady, Gia, the service and quality of treatments is...

 Report
Helpful?
Thank megodish
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear megodish, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and were especially impressed by our staff and SPA service, the aspects of our hotel that are preferred by many of our guests. Feedback like yours is the biggest recognition to us all. We will continue to strive to achieve excellence...

Asia
Reviewed 4 weeks ago

I am staying in Crowne Plaza Hotel Suzhou quite frequently since last two years and will stay contineous in future. I like the location adjuscent to Jinji lake and shopping malls nearby and good transport facilities. The room cleaniness is very perticular. the whole staff in this hotel is treating like me as their family member and I too feeling...

 Report
Helpful?
Thank sanjeev p
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear sanjeev p, Thank you for taking the time to share your feedback regarding your stay with us and for being a Spire Elite member, we value your loyalty to our brand and hotels. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in...

619 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (487)
Viewed
Bathroom (28)
Viewed
Room/Suite (50)
Viewed
View from Room (24)
Viewed
Hotel & Grounds (75)
Viewed
Dining (20)
Viewed
Pool/Beach Area (9)
Viewed
Other (281)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (132)
Viewed
Hotel & Grounds (13)
Viewed
Dining (36)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Other (38)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Suzhou hotels
1.9 km away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#1 of 1,418 in Suzhou
672 reviews
7.1 km away
Pan Pacific Suzhou
Pan Pacific Suzhou
#6 of 1,418 in Suzhou
960 reviews
2.7 km away
InterContinental Suzhou
InterContinental Suzhou
#5 of 1,418 in Suzhou
497 reviews
Show Prices
Show Prices
Show Prices
9.6 km away
Suzhou Marriott Hotel
Suzhou Marriott Hotel
#2 of 1,418 in Suzhou
425 reviews
12.2 km away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#4 of 1,418 in Suzhou
754 reviews
5.7 km away
Hotel Soul Suzhou
Hotel Soul Suzhou
#8 of 1,418 in Suzhou
365 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $196 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, IHG, Travelocity, Ctrip TA, Hotwire, Agoda, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Crowne Plaza Hotel Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Spa Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#3 Family Hotel in Suzhou
#34 Best Value Hotel in Suzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is excellent!!”
allenp167, 28 Mar 2017 | Read review
“Stay on the 7th floor, close to the club.”
megodish, 25 Mar 2017 | Read review
“Ask for jinji lake veiw”
sanjeevp989, 24 Mar 2017 | Read review
“all rooms are great”
Oxsar, 24 Mar 2017 | Read review
“Spire members will have access to the club lounge, and TWO story rooms with a grand in-room tub!”
tedhess2017, 23 Mar 2017 | Read review
5 of 5