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Crowne Plaza Hotel Suzhou

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#3 of 1,416 Hotels in Suzhou
Certificate of Excellence
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Crowne Plaza Hotel Suzhou
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858 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Indianapolis, Indiana
Reviewed 16 February 2014

This is the fourth or fifth time I've stayed at Crowne Plaza hotel. Nice rooms, and outstanding breakfast buffet. Two nights a small group of us decided to order dinner from the bar menu. The first time went well. Two colleagues ordered pizza and I ordered the beef curry dish. The meals were served within a few minutes of each...

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Helpful?
1Thank Bob K
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Bob K, Thank you very much for your stay at Crowne Plaza Suzhou again and taking time out of your busy schedule to share a valuable review with us. We are pleased to read that you like our room and buffet breakfast. However, it is regrettable that you didn’t enjoy a perfect staying experience with us this time. Thank...

Suzhou, China
Reviewed 13 February 2014

The Hotel is more like a resort with many activities available to guests that other hotels just don't have. The Buffet food has a wide range of choices whilst all being top quality. And if you are lucky enough to gain access to the club lounge then you will really be made to feel special. I just love this hotel.

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Thank Kevin S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Kevin S, Thank you for your stay at Crowne Plaza Suzhou and sharing your experience with us. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience, which has been highlighted by our activities, food, and Club Lounge. It has been our commitment to offer the...

London, United Kingdom
Reviewed 12 February 2014

Stayed at Crown Plaza a few times in Suzhou for business. It's in a convenient location but is about 15 minutes to your commute further with traffic than the IC if you are going to/from the FTZ. Plus is that it's closer to the Old Town and the market. As with most hotels I've stayed at in China, the service...

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Helpful?
Thank Eric B
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Eric B, Welcome back and thank you very much for sharing the review about your recent stay with us at Crowne Plaza Suzhou. We are delighted to read that our location, service, room, amenities, Fitness Center and breakfast have helped make your stay enjoyable. Your feedback and recommendation are highly appreciated, which will motivate us to strive for further...

Rockford, Illinois
Reviewed 3 February 2014

My stay was a fantastic experience. I felt welcome and this was my first time to visit China, the hotel staff or fantastic. Everyone was bilingual which was great for me as I speak no Chinese. I felt at home even though I was 7000 miles away from home.

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Thank FITEtheFIRES
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear FITEtheFIRES: Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are glad to learn that you enjoyed a fantastic stay with us during your first trip to China. It is our great honor to be your home away from home and we will continue to strive in...

Arnhem, The Netherlands
Reviewed 3 February 2014

Over the last two years I have stayed many times in this excellent hotel. The quality the hotel, the great service and friendlyness of the staff and the pleasant surrounding next to jinji lake make it always an pleasant stay, even for longer periods. I actually can not think of something that has bothered me in any of the stays,...

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Thank Niels d
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Niels d, Thank you for your recent stay at Crowne Plaza Suzhou and sharing your valuable review with us. We are pleased to know that you appreciated the location, quality, staff, service, restaurants and bars, aspects of our hotel that are preferred by many of our guests. It is hugely motivating that you took all the time and trouble...

Shanghai, China
Reviewed 1 February 2014

You can't find a better spot in Suzhou, so close to Jinji Lake. The room was beautiful and clean, typically CP style with a wonderful bed and a great bathroom. Very convenient for business and pleasure. It meets all international standards and contributes to such major objective as development of tourism in Suzhou.

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Thank S C
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear S C, Thank you for your recent stay with us and taking time to leave us such a motivating review. We are pleased to read that you enjoyed the stay with us, which is highlighted by our location, room, and quality of the hotel. Located along the beautiful Jinji Lake, we are committed to providing our guests with superior...

Shanghai, China
Reviewed 30 January 2014

It was very surprised that they prepared my birthday for me. This was not the first time to stay there, every time I went there was really relax. But this time the manager called me in advance before I arrive. When I got room, they already put the birthday cake, wine, the fruit in my room. The most important there...

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Thank DuranY2014
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear DuranY2014, Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Suzhou. It is our great honor that you celebrated your birthday with us. With superior facilities and detailed services, we strive to be the home away from home for the guests. Your kind words of praise are the best reward for...

Calgary, Canada
Reviewed 26 January 2014

I have stayed at several Crowne Plaza Hotels around the world. This is without doubt, the best one yet. Staff, service, location, rooms & amenities are all top notch. Breakfast selection is not missing anything and the view overlooking the lake is a great way to start the day. I did not encounter a single staff member that did not...

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Thank Valveguy
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay at Crowne Plaza Suzhou and taking time to leave us such an encouraging review. It gives us much pleasure to learn that you appreciated our staff, service, location, room, breakfast and the impressive lake view. We are greatly honored to be considered the best Crowne Plaza hotel you have...

Kilmarnock, United Kingdom
Reviewed 25 January 2014 via mobile

Stayed here for 1 night on business although have stayed in apartments behind for a few weeks before. Staff are excellent, very attentive and all with a great standard of English. Rooms were amazing and the nautical theme of the entire hotel worked very well. Check in/check out very smooth. Had to pay for wifi, which was disappointing but still...

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Thank highplaces73
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear highplaces73, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our staff, service, nautical theme and room helped in making your business trip enjoyable. Your comments are highly appreciated as we always strive to provide comfortable and friendly accommodations to our...

Milwaukee, Wisconsin
Reviewed 19 January 2014

The hotel has a great location near the lake and the new east gate center with lots to do in the vicinity The nautical theme is fun The accommodations are very nice The staff and service are first rate

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1Thank David N
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are delighted to learn that you have enjoyed your stay with us and that our location, cruise theme and service have helped make your stay more memorable. They are the best rewards for us and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $214 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#3 Family Hotel in Suzhou
#36 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are quiet.”
 of 5 bubbles V3264KFclaudiad, 20 Mar 2017 | Read review
“definitely not the nearest to the malls about 15 to 30 mins to some tourist attractions.”
  • View from the room
 of 5 bubbles , 10 Mar 2017 | Read review
“All the rooms are great!!”
 of 5 bubbles OmarCelaya, 3 Mar 2017 | Read review
“You must have the buffet dinner at least once! Fabulous!”
 of 5 bubbles FraserA792, 1 Mar 2017 | Read review
“Lake view rooms have the best view”
 of 5 bubbles Hank0212, 1 Mar 2017 | Read review
5 of 5