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Holiday Inn Jasmine Suzhou Hotel

508 reviews
#23 of 1,495 Hotels in Suzhou
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Traveller (432)
Room & Suite (187)
Dining (30)
Overview
  • Excellent24%
  • Very good60%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (508)Write a Review
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All reviewsshantang streetstone roadcentral air conditioningchina highlightsbig roomtourist siteshigh speed trainold citylobby barsmall restaurantsshopping areaupgraded to a suitenice hotelnon smoking roomstayed longerthe breakfast areathe hotel manager
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1 - 5 of 122 reviews
Reviewed 28 December 2017 via mobile

This was not what I was expecting for Holiday Inn. Newly renovated and clean hotel with great amenities. The lobby was large bright and welcoming. A break from the outside with comfortable chairs in lobby. The breakfast area was spacious and food had wide selection....More

Thank Jack L
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded 1 January 2018

Dear guest, thank you for choosing Holiday Inn Jasmine . I am very pleased to see your satisfactory experience, and your satisfaction is the greatest encouragement to all the staff of our hotel. Look forward to your stay again! Sincere respect, Holiday Inn Suzhou Jasmine

Hotel's Favourite
Reviewed 9 December 2017

I booked ahead with breakfast option. As a platinum elite member I rarely get upgraded, but here I got a huge room with the most space of any hotel I stayed at in China. One of the few places that included a channel guide to...More

Thank mcmusgro
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded 11 December 2017

Honorable guests! Thank you for choosing Holiday Inn Suzhou Jasmine. We are very pleased that you will be satisfied with our service. We will continue the group standard to provide you with more meticulous, considerate and considerate service. All the staff in the hotel are...More

Reviewed 29 November 2017 via mobile

Disabled room was a smoking room. When I asked for an air freshener I was curtly told to open the window. There was no seat in the shower not one available in the hotel. Reaction to this problem was very defensive. Eventually after to Chinese...More

Thank Simon H
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded 1 December 2017

My distinguished guest, thank you for choosing Holiday Inn Jasmine Hotel and giving a comment. I'm sorry, our service has not brought you any special experience. We will try our best to make better service and look forward to your coming again. Thank you.

Reviewed 5 November 2017

The hotel was booked by our tour company, China Highlights. It is a convenient location, close to shopping and restaurants. It has a Starbucks café off the lobby, which is very handy. Our room was large, with a comfortable king bed and a good sitting...More

Thank Robert C
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded 7 November 2017

Dear guests, thank you very much for choosing the jasmine holiday in Suzhou and getting your full marks. Let every guest to enjoy clean rooms and warm and thoughtful service is that we should do, clean and comfortable rooms is a feature of the hotel,...More

Reviewed 3 November 2017

We spent two nights here. It is centrally located making for an easy walk to shops and restaurants. The room was clean and spacious and the bed was comfortable. The bathroom was nicely appointed. The room temperature was on the warm side due to the...More

Thank Kathy H
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded 7 November 2017

Honorable guests, thank you very much for your continued support and so meticulous evaluation! Your satisfaction is the driving force for our progress. As an international hotel group brand hotel, we are committed to providing perfect accommodation experience for every guest! We sincerely look forward...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$70 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Suzhou
#13 Best Value Hotel in Suzhou
#22 Luxury Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Suzhou
#13 Best Value Hotel in Suzhou
#22 Luxury Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (432)
Room & Suite (187)
Dining (30)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Chris R
31 August 2016|
AnswerShow all 2 answers
Response from Ashley K | Reviewed this property |
Uber has business in Suzhou. It costs much less than a taxi.
0
Votes
victor w
10 March 2015|
AnswerShow all 3 answers
Response from ExcellentAdventures | Reviewed this property |
I can confirm what RIchard (Singapore) has written above. Wifi is free for priority members. You may want to contact the hotel directly. Here is the contact information I used: hi@jasminesuzhou . com
0
Votes
Room Tips
"double check and make sure you have a non-smoking room"
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"upper floors have great view"
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"High floors have great views of the city."
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"If you are a light sleeper, ask for a a room not facing the main road. Vehicular noise even at 3am in the..."
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