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Citadines Xinghai Suzhou

132 reviews
#21 of 1,495 Hotels in Suzhou
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Traveller (45)
Room & Suite (24)
Dining (3)
Overview
  • Excellent61%
  • Very good28%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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All reviewsliving roomcook your ownguest service officerlooking forward to my nexthotel facessmall gymmetro stationbreakfast varietyapartment stylehigh floorrooms are cleanchecking outchoose this hotelbusiness tripjinji lakea great stayupon check
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1 - 5 of 68 reviews
Reviewed 25 December 2017 via mobile

Hotel is quiet and well located near center SIP. 10 minute walk to subway and equal distance to many shops, restaurants and bars. Rooms are well laid out and very clean and would be very acceptable for long term stay or long vacation. Staff is...More

Thank Vanski273a
Response from Jeff Q, 总经理 at Citadines Xinghai SuzhouResponded 2 January 2018

Dear Vanski273a, Warm greetings and happy new year from your friendly team at Citadines Xinghai Suzhou! Thank you for taking the time to review your stay experience and for letting us know you have found your stay with us to be of excellent value. We...More

Reviewed 22 November 2017 via mobile

great check-in experience.The front desk staff are very friendly and professional. Location good, room very clean and spacious, although the living room is the street can be almost silent room, breakfast variety is also very rich.More

Review collected in partnership with 2017 COE
Thank 1234567fj
Response from Jeff Q, 总经理 at Citadines Xinghai SuzhouResponded 27 November 2017

Dear 1234567fj, greetings! We are glad that you enjoyed your stay experience beginning right from check-in and our friendly service provided by our team. Citadines Xinghai Suzhou is centrally located a street away from the vibrant business districts while still enjoying the peacefulness at home...More

Reviewed 19 November 2017

This is my second time staying at Citadines Xinghai Suzhou, the first was back in August 2017. Always a fan of Ascott Group Residences. The Location of this serviced apartment is very convenient, close to amenities like Auchan, Euro Mart & Xinghai Square, 10 mins...More

Thank SSwzyong
Response from Jeff Q, 总经理 at Citadines Xinghai SuzhouResponded 21 November 2017

Dear SSwzyong Greetings and welcome back! We are thrilled to hear that you had a wonderful stay and that this is your second visit with us hopefully with many more trips to come. Thank you for making Ascott serviced residence your home wherever you travel...More

Reviewed 13 October 2017

First of all,the hotel is so beautifui.It looks like the home.I enjoy it.Then breakfast is delicious,Most important reason is that the bed is so soft that I don't want to get up every morning.It's wonderful here.I can't believe it that Imust leave.I want to live...More

Thank lucy19730315
Response from Jeff Q, 总经理 at Citadines Xinghai SuzhouResponded 19 October 2017

Apa kabar lucy19730315, warm greetings! The team at Citadines Xinghai Suzhou is delighted you had such a happy stay with us and we simply cannot thank you enough for describing our serviced residence as your home. This is indeed the biggest compliment our residents can...More

Reviewed 11 September 2017

Room and linen were very clean and in excellent conditions. Quality of the sleep was good even though the air conditioning was little noisy. Breakfast was ok either for variety and for quality of foods. Check in/out ok (no troiubles, quick)More

Review collected in partnership with this hotel
Thank Fabrizio F
Response from Jeff Q, 总经理 at Citadines Xinghai SuzhouResponded 19 September 2017

Dear ffrassa, Greetings! Your team at Citadines Xinghai Suzhou sincerely thanks you for choosing to stay with us at our serviced residence and all of us are elated you have been highly satisfied with our well-appointed apartment and service efficiency. We deeply regret the only...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$64 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Suzhou
#14 Business Hotel in Suzhou
#20 Luxury Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Suzhou
#14 Business Hotel in Suzhou
#20 Luxury Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (24)
Dining (3)
Questions & Answers
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Room Tips
"The Sofa at the common room can be converted to sofa bed"
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"quiet clean spacious homey"
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"High floors are quiet and can have a view of city lights"
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"best views in from the rooms at the ends (-01 / -02) on the higher levels"
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