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Citadines Xinghai Suzhou

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Traveller (54)
Room & Suite (30)
Dining (4)
Overview
  • Excellent65%
  • Very good25%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“subway station”(6 reviews)
“fully equipment”(2 reviews)
“checking out”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (156)
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46
22
7
2
1
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All reviewssubway stationfully equipmentchecking outbusiness tripjinji lakegreat place to stayminute walkrooms are spaciousnice hotelapartmentchinesekitchenettesipenglishgym
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21 - 25 of 78 reviews
Reviewed 25 May 2017

Stayed here on a business trip for a few days. Rooms were OK but could do with a little updating. Didn't bother with the breakfasts so can't comment. Good location for local shops, restaurants (Local and Western) and underground station. Very close to JinJi Lake.

Thank corpy
Response from Jeff Q, General Manager at Citadines Xinghai SuzhouResponded 27 May 2017

Thanks for your valuable comments, Citadines Xinghai Suzhou stands in the center area of CBD, SIP, we hope you enjoy it and look forward to your next visit.

Reviewed 15 May 2017

The conditions of the room are good. I especially like the way the staff clean my room. Neat and precise. However, noises from outside is quite annoying and they come from windows and the room door. Overall, acceptable, I would consider Ascott once again next...More

Review collected in partnership with this hotel
Thank binghes
Response from Jeff Q, General Manager at Citadines Xinghai SuzhouResponded 21 May 2017

It was a great pleasure having you stay at Citadines Xinghai Suzhou. Thank you for sharing your feedback about your stay experience with us. We acknowledge your concern about noisy issues and review current conditions to find options for improve guest stay experience.

Reviewed 15 May 2017 via mobile

Stayed 2 nights. The carpet is so dirty and so many dirty areas. And the room is smells so bad. Breakfast room is so small that did not have enough seats to sit down. Some food has run out, but not re-filled soon. Only 2...More

Thank Bishop-angelmacfire
Response from Jeff Q, General Manager at Citadines Xinghai SuzhouResponded 21 May 2017

Dear Sir, It was a great pleasure having you stay at Citadines Xinghai Suzhou. Thank you for sharing your feedback about your stay experience with us.  We acknowledge your feedback about the internet connectivity and breakfast service, please be assured that we are currently reviewing...More

Reviewed 15 May 2017 via mobile

The hotel for a week, is very good 😊, this is suites hotel, including breakfast every day, the waiter very warm, the room is very clean, from the view of the building, the hotel is old, but the room is well maintained,More

Thank 1,018,499,810
Response from Jeff Q, General Manager at Citadines Xinghai SuzhouResponded 21 May 2017

Thanks for your kind comments regarding your recent stay, we all know that hospitality is the key to make things happen, Citadines is one of brands under Ascott, the largest serviced residence management group in the world, we look forward to your visit to any...More

Reviewed 20 January 2017

Already third time here and will choose CITADINES for following trips. + Very good location, bus station just next to the hotel, metro station around 200 meters. + Nice apartments with kitchen (well equipped), living room, bedroom and bathroom. + Laundry room and fitness room...More

1  Thank Łukasz K
Response from Jeff Q, General Manager at Citadines Xinghai SuzhouResponded 23 January 2017

Dear Sir, Glad to see you choose Citadines Xinghai as your preferred accommodation choice in Suzhou and really thanks for your kind comments regarding your stay, as a brand from France, we hope the concept of living your style can impress you in your any...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$55 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Suzhou
#20 Luxury Hotel in Suzhou
#69 Best Value Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Suzhou
#20 Luxury Hotel in Suzhou
#69 Best Value Hotel in Suzhou
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (30)
Dining (4)
Questions & Answers
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Room Tips
"As an apart hotel, only part of rooms have washing machine with dry, ask while booking."
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"Room is clean and has all cooking supplies as well. I don't remember if there is a fridge in the room."
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"Bella is very good staff."
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"The Sofa at the common room can be converted to sofa bed"
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