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Citadines Xinghai Suzhou

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Citadines Xinghai Suzhou
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101 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Suzhou, China
Reviewed 6 June 2016

Staying here for almost a month. The place is convenient right at the heart of Suzhou. There are many resturants, convenient stores close by within walking distance. Better yet, several park area provides very good places that you can spend your free time excercise or just walk around. 10 minutes walk to the MRT subway system, you can get to...

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Helpful?
Thank luxma3742
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your kind comments with regards to Citadines Xinghai Suzhou, actually Jinji lake is within walking distance too, and we think you will be excited to see its amazing view, not to say " the Li Gong Di", the unique scenic in the river with whatever you want.

Kuala Lumpur, Malaysia
Reviewed 9 April 2016 via mobile

Stayed there for 2 nights with family. About 10 mins walk from Xinghai Square metro station (Exit 2). Good places to eat nearby and a Euro Mart to get your beer fix. Good experience overall. Front desk is able to converse in English which is helpful. Also good service as we needed the sofa bed and house keeping came by...

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Helpful?
Thank DawnRose1980
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thanks for your comments with regards to your recent stay, we were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank...

Seattle, Washington
Reviewed 11 March 2016

Hotel is very well positioned just 10 minutes away from the subway station. The rooms are clean and the bed is comfortable. Breakfast is very good. Staff is helpful. That is all one need to make him feeling well when you are on the business trip.

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Helpful?
Thank photocraz
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Appreciate your such kind and positive comments regarding your experience at Citadines Xinghai Suzhou! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good...

West New York, New Jersey
Reviewed 8 March 2016

An apartment hotel that is well located and staff are very friendly and helpful. Rooms are excellent, well appointed, wifi available, and clean.And they can speak english very well.There are plenty of restaurants nearby. I will stay here for next time.

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Helpful?
Thank Allure_Love
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thanks for your kind comments, We are encourage to provide better and creative services to all residents, please allow me to introduce you to Ascott, the largest global serviced residence management group, introduces and works on "lifestyle" concept. We look forward to welcoming you again at any one of our serviced residences.

Sweden
Reviewed 3 March 2016

Close to all things you need. friendly good staff. The room are nice whit Kitchen small tv room and good beds. The only thing are that the breakfast are not 100 % the food are often cold when you come. so if this are Ok i can give 5 of 5 for the hotel.

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Helpful?
Thank Bagarn60
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

It is a great pleasure having you stay at Citadines Xinghai Suzhou. Thank you for sharing your feedback about your stay experience with us! We also acknowledged your comments regarding breakfast quality, please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. We hope to be able to welcome you...

Dallas
Reviewed 14 February 2016

We booked this hotel because of our familiarity with Ascott properties and the great price during CNY. I think the hotel was a good value, but overall it is a pretty average hotel. The Good: -Rooms were decent size with a living room, balcony, and kitchenette. -Room rate included breakfast for 1 The Not As Good: -Walls were very thin....

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Helpful?
Thank apathynext
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for sharing your feedback about your stay experience at Citadines Xinghai Suzhou! I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are delighted to learn that we have met your expectations in service and quality standards generally. We also acknowledge your feedback about the apartment...

Taiwan
Reviewed 27 May 2015

Good service,comfortable environment.treat you like a family.Indoor facilities is complete.The address some hard to find.The breakfast is buffet,very convenient.They also have washing machine in their room.

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Helpful?
Thank Ji Y
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thanks a lot for your such positive comments, as serviced residence differs from other apartments, we are always striving to create a convenience, comfort and feel-at-home experience to our residents from all over the world.

Reviewed 6 March 2015 via mobile

It is really a good hotel.All of the staffs are very friendly and it has good location also, there is a garden near the hotel, on the other side there are many restaurants,korea food、Japanese food and Thailand food and so on. We have many choose. There is a bus station near the hotel and if you walk 5 minutes you...

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Helpful?
2Thank mary-19830216
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Dear Sir, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to know that the facilities, services, including interests around our apartment have met your expectations. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, appreciate your valuable comments,...

Singapore
Reviewed 4 March 2015 via mobile

This is a fabulous place. The apartment is clean and well kept. Their staff are friendly and helpful. They always greet when you walk pass them. Only 10 mins walk to subway train station and medium scale supermarket. A local market just across the road to get fresh and reasonably priced fruits, vegetables and meat if want to cook. And...

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Helpful?
1Thank Chiak8
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

Thank you for your comments on 4 Mar. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for...

Shanghai, China
Reviewed 3 March 2015

The room is very clean and any questions that we asked the staff were answered well. people so nice and so completely at home here, right here. I will come again next time and take my friends. They must like it.

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Helpful?
Thank lu h
Jeff Q, General Manager at Citadines Xinghai Suzhou, responded to this review

We appreciate your kind comments for your stay experience at Citadines Xinghai Suzhou, and we are happy to see that you like our apart'hotel, which is inspiring us to give better service to our customers, we look forward to welcoming you back again. Best regards Jeff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Citadines Xinghai Suzhou is located in the heart of the Suzhou Industrial Park yet directly across the lush Xinghai Park. Its central location means it is only a stone's throw away from a myriad of shops, restaurants and entertainment outlets, while providing easy access to the commercial district and the neighbouring famous Suzhou Gardens, Jinjihu Lake, Suzhou Science & Culture Arts Centre and Ferris Wheel Amusement Park. ... more   less 

Additional Information about Citadines Xinghai Suzhou

Address: Building 27, Jiacheng Garden, No.58 Xinghai Street, Industrial Park, Suzhou 215021, China
Region: China > Jiangsu > Suzhou
Price Range: $84 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Xinghai Suzhou 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Citadines Hotel Suzhou
Hotel Style:
#10 Best Value Hotel in Suzhou
#14 Business Hotel in Suzhou
#15 Luxury Hotel in Suzhou
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Questions & Answers

Questions? Get answers from Citadines Xinghai Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views in from the rooms at the ends (-01 / -02) on the higher levels”
  • day view on Suzhou
  • night view on Suzhou
  • living room
  • day view on Suzhou
  • bedroom
  • Suzhou panorama from room view
  • good morning Suzhou
 of 5 bubbles 651_ukaszk, 19 Jan 2017 | Read review
“very very good hotel”
 of 5 bubbles 825asf, 25 Nov 2016 | Read review
“Lovely big room. Nice shower. Quiet. Fantastic breakfast.”
 of 5 bubbles fengwe88, 12 Nov 2016 | Read review
“No smoking floors are available”
 of 5 bubbles Scott_Mc94, 11 Nov 2016 | Read review
“a nice hotel for watching Jinji Lake.”
 of 5 bubbles seaumi, 27 Oct 2016 | Read review
5 of 5