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Somerset Emerald City Suzhou

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Somerset Emerald City Suzhou
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81 Reviews from our TripAdvisor Community

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Showing 44: English reviews
nanjing
Reviewed 13 June 2016

I lived there for 4 nights, but din not like it. The apartment address is very dificcult to find, even taxi driver. Room is small , TV is small, bed is small. Employee is not kind, they did not smile.

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Thank 642haifengy
Reviewed 31 December 2015 via mobile

As a mother travel with a young toddler wasn't always easy and often had some inconvenience experiences. I was so impressed by the good value and excellent service. The staffs in Somerset were so friendly and thoughtful during my stay and the facilities are all in readiness. And they also provide a kid playground in the building, which is a...

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Thank Tina W
Singapore, Singapore
Reviewed 24 December 2015

Somerset Emerald City Suzhou provides me with the feel of home away from home! This is a Service Apartment with rooms, living area & kitchens c/w fridge & washing machine. Suitable for both short & long-term stay guests. The hotel is situated at Emerald City (SND, Suzhou New District), a shopping mall with Singapore contents. With the recent 2nd phase...

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Thank Terence123Ng
California
Reviewed 14 December 2015

I've been coming here since 2013 on business trips. Usually I stay for 10 days to 2 weeks. Last time it was 5 weeks. In total I've stayed here for around 12 times. This hotel is close to the factory and people here are friendly and helpful. I will continue to come here during my future trips.

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Thank Vei C
Melbourne, Australia
Reviewed 4 November 2015

The Somerset hotel is an excellent choice for an extended stay in the Suzhou New District (SND).The reason that you will be in this part of China is most likely business. The hotel and location will amply suit this purpose. The accommodation is a cross between a hotel and serviced apartments. Like a hotel, a good breakfast is provided daily...

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1Thank powerfish_2000
Suzhou, China
Reviewed 14 October 2015

Have been staying here for work in the past few months and I have stayed at other Somerset properties as well. If you need to be in the new district Suzhou, the location and convenience can't be beat. The hotel itself is inside a Mall, so dining options and shopping are plenty, there's a grocery store inside the mall as...

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Thank MaxYanDaddy
Biggleswade, United Kingdom
Reviewed 8 October 2015 via mobile

Emerald City is a shopping mall in the new business district above which sits the Somerset residence, a complex of apartments, where a proportion are let on a hotel (nightly rate) basis. Rooms are set up with kitchen/lounge area (including washing machine and powder) and bedroom section. Self catering is a possibility but a range of eateries exist in the...

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Thank Biggles18
Suzhou, China
Reviewed 12 May 2015

I stayed at Somerset Emerald City and had a great time! The staff were very attentive and helpful. The room was comfortable and spotless. The location in Emerald City Mall means there are plenty of dining options, and you're close enough to a subway stop to access all of Suzhou easily, without having to stay right in the thick of...

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Thank Danny_China
Weimar, Germany
Reviewed 3 May 2015

Had booked a two bed room appartment for our family stay in Suzhou. Unfortunately we have been very disappointed. This place is fare behind other companies offering serviced appartments like Fraser. Rooms are small, humidity has left marks at the wall paper. Badly maintained. Staff with problems handling bigger amount of guests. Not worth the money!

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Thank eltoxtli
Tracy N, Deputy City Manager at Somerset Emerald City Suzhou, responded to this review

Dear Mr and Mrs Kreiling, Warm greetings from Somerset Emerald City Suzhou. This is Tracy. Thank you for your valuable feedback and stayed with us during May Day Holiday. With regards to the mentioned service, I would like to assure you that I have personally addressed this issue with our staffs. Meanwhile, as we are keen to make improvements to...

dortmund
Reviewed 29 March 2015

Somerset Hotel is not a pure hotel, here you get a nice 2 room apartment; equiped with a washing machine and a kitchen. I choose it always for staying over a weekend, this offers me, beside the hotel's breakfast, more freedom to prepare some food for my own "European" taste. All required food can be bought in the shopping mall...

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Thank Skipper-Oli
Tracy N, Deputy City Manager at Somerset Emerald City Suzhou, responded to this review

Dear Resident, Thank you for choosing to stay at Somerset Emerald City Suzhou, during your visit to Suzhou. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. My team and I hope that you enjoyed your stay and that the services extended to you met or even exceeded your expectations....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Somerset Emerald City is strategically located in the heart of the Suzhou New District (SND) – a state hi-tech industrial park with an extensive presence of Fortune 500 companies and multinational investments. It is situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Nearby attractions include Hanshan Temple, Tiger Hill and the famous Suzhou Amusement Park, as well as UNESCO World Heritage classical Chinese gardens in the city. Designed to accommodate your every need, Somerset Emerald City offers a balanced lifestyle with a comfortable living space complemented by our extensive services and facilities. Our one and two-bedroom units are stylishly furnished with contemporary décor and modern fittings, including a fully-equipped kitchen, HiFi system and plasma television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless Internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have complete business connectivity in the comfort of your own home. Our recreational residents’ programmes allow you to meet people and network within your community. Gymnasium facilities are also conveniently provided on-site for you to relax and recharge. It is an ideal way for utive singles and couples to experience the culture of Suzhou while living in the security and spacious comfort of a serviced residence. ... more   less 

Additional Information about Somerset Emerald City Suzhou

Address: No.436 Changjiang Road, Gaoxin District, Suzhou 215011, China
Region: China > Jiangsu > Suzhou
Price Range: $82 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Emerald City Suzhou 4.5*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Suzhou
#15 Business Hotel in Suzhou
#26 Luxury Hotel in Suzhou
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Questions & Answers

Questions? Get answers from Somerset Emerald City Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Premier room with extra $ for mountain view!”
 of 5 bubbles Terence123Ng, 23 Dec 2015 | Read review
“Ask for one with a balcony on the shopping centre side. Nice view of building lights in the evenings.”
  • Balcony view
  • Kitchen with clothes washing machine
  • Lounge / Dining area in room
 of 5 bubbles powerfish_2000, 4 Nov 2015 | Read review
“best to choose a room in the 12th or 15th floor”
 of 5 bubbles Skipper-Oli, 29 Mar 2015 | Read review
“There is so new construction going on next to the hotel, so ask for room not on the construction side. A room with a balcony is also a recommend request.”
 of 5 bubbles mts1967, 30 Jan 2014 | Read review
“Ask for a room near to the mall, mine was near the construction site. Noise 24/7”
 of 5 bubbles BoriTraveler, 11 Sep 2013 | Read review
5 of 5