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Fraser Suites Chengdu

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431 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Hamilton, Waikato, New Zealand
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 October 2016 via mobile

What a treat it was to stay at Fraser suites. Chengdu is my home town and I brought my partner along to visit my family and to show him where I grew up. We stayed in Fraser suites for 6 nights and everything was just perfect. The place is centrally located with just a 5 min stroll to both chunxi... More 

Helpful?
Thank Jin G
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Jin G, Thank you so much for this wonderful review of Fraser Suites Chengdu. You have an amazing home town and the changes to this beautiful city is amazing. We are so glad to have given you a perfect stay experience and thanks for recommending us here on TripAdvisor. We look forward to your return visit soon. Sincerely, Danny... More 

Munich, Germany
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 October 2016 via mobile

We had booked a studio apartment within the Fraser Suites Chengdu and we were blown away by the quality of the accommodation- it was a real home from home with a fully equipped kitchen and a generously sized living room. The pool area was also very tasteful and calm. Excellent location (linked to a shopping centre and with a large... More 

Helpful?
Thank Enchanted81
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Enchanted81, Thank you so much for taking the time to write this review on your recent stay at Fraser Suites Chengdu. We are so glad we have provided you a home here in Frasers. We hope to have you back again soon. Sincerely, Danny Lingham General Manager More 

Uckfield, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 October 2016

My partner & I travel a lot, it is very very rare to find this level of service. China was quite alien to us, a very different culture. The Fraser suit was the ideal position, with spacious, quiet, well design rooms, very well priced for all our needs. But by FAR, the most outstanding impressive part of the Fraser suits... More 

Helpful?
Thank viv b
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear viv b, Wow, what a wonderful review. As you have rightly pointed out, our Frisians are what make the difference. We pride ourselves in delivering great service and nothing is too troublesome or difficult for us. Will send your appreciation to Giulia, Bastian and Chris. They are indeed gems. Happy birthday again and hope you have many more to... More 

San Francisco, California
Level Contributor
348 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 4 October 2016

We arrived late and the staff could not find our booking so there was some confusion at first however she was very kind and was able to set us up quite nicely! We had a large apartment style place, 2 bedrooms with kitchen and washer ! Large bathroom as well, with tub and shower separate. No complaints with the room,... More 

Helpful?
Thank travelapple
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear travelapple, I would like to apologize for not being able to find your booking,especially when you arrived so late. I am also glad our people managed to rectify the situation and still gave you a wonderful stay experience. Thank you for describing the apartment and facilities to all our readers as well. We hope to have you back again... More 

Beijing, China
1 review
Reviewed 2 October 2016

The location is great. The family suite with 3 bedrooms was exceptionally spacious. The staff are attentive provided good service. An excellent stay and will definitely stay again when in Chengdu. To the hotel staffs, thank you and a job well done!

Helpful?
Thank TanTaiHoong
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Tan TaiHoong, Thank you so much for this short and concise comment on your recent stay, We are so happy that you have given your vote of confidence and hope to see you again soon. Sincerely, Danny Lingham General Manger More 

Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 September 2016

Stayed here for 6 months and you get treated like part of the family, attended many staff functions and they arrange day trips for long stay guests once per month. Staff very friendly and will help with anything you need. Rooms are not huge for apartments but have all the necessary items needed including kitchen cooking items. Supermarket just across... More 

Helpful?
Thank conjolaround
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear conjolaround, What a wonderful review and thank you for taking the time and effort to write this here on TripAdvisor. We don't know when we will see you again, but wanted you to know that you will always have a home here at Fraser Suites Chengdu, should your travels bring you back to this wonderful city again. Sincerely, Danny... More 

Level Contributor
182 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 18 September 2016

Well positioned near the main square and transport. We were upgraded to a fabulous one bedroom suite. It was on a high floor with good views out over the city. Bottled water is provided for free and wifi included. Also has a washing machine which is handy given the heat we got through the clothes. Breakfast is included and offers... More 

Helpful?
Thank FromGB
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear FromGB, Thank you so much for these wonderful comments on your recent stay with us at Fraser Suites Chengdu. We are so happy you had a great stay expereince and hope to have you, your family and friends back with us again soon. Sincerely, Danny Lingham General Manager More 

Singapore
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 September 2016 via mobile

Good: The services are tip-top. We had two consecutive time period bookings of two diff class of room due to availability at the agent. At check-in, we were upgraded to avoid moving room mid-way without us requesting. It was a very kind gesture. Service staff at the restaurant also sprang to attention whenever we exit the lift on 7th floor.... More 

Helpful?
Thank femmemme
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Femmemme, Thank you so much for taking the time and effort to write this reveiw. Your comments and suggestions mean alot to us and we appreciate these very much. We hope that your stay was a good experience overall. We noted your comments on the soundproofing and massage chairs and will see how we can improve them moving forward.... More 

boston
Level Contributor
179 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 September 2016 via mobile

Arrived at 3 am- small 24 hour convenience store across street. Friendly, professional, helpful, english speaking front desk receptionist. Beautiful, modern, large fully equipped spacious 1 bedroom suite with induction stove, washing machine and full size fridge- modern bathroom- great value and beautiful accomodations- breakfast included

Helpful?
Thank BostonBostonGirl
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear BostonBostonGIrl Thank you so much of this short and concise review of Fraser Suites Chengdu. I am glad you had a wonderful stay experience here and we hope you return to stay with us again soon. Sincerely, Danny Lingham More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2016

let me start with. I ENJOYED MY STAY HERE AT FRASERS SUITE. walking distance to Tianfu square, cunxi road, and shopping malls. attached with YANLORD high end shoppingmall. theres starbucks, atms....etc.. I LOVE THIS PLACE. its quite central. why i chose this place? im a muslim and i eat alot and i love to explore by foot. so here they... More 

Helpful?
Thank Moanaishak S
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Moanaishak S, Thank you so much for this wonderful review on your stay at Fraser Suites Chengdu. I cna really feel the love you have for this place while I am reading your comments. My team and I are so happy you had a wonderful stay with us and we look forward to your return visit. Sincerely, Danny Lingham... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Region: China > Sichuan > Chengdu
Price Range: $124 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Chengdu staff and other travellers.
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Questions? Get answers from Fraser Suites Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 16th floor and the view was quite good. No affected by traffic noise.”
 of 5 bubbles dwhl2015, 27 Nov 2016 | Read review
“do not order any service after office hour”
 of 5 bubbles 582tingtingx, 18 Nov 2016 | Read review
“I think they are probably all great!”
 of 5 bubbles Happyhappyboots, 24 Oct 2016 | Read review
“We were facing the Starbucks which was fine. Don't know the other side views.”
 of 5 bubbles howardxp1, 18 Jun 2016 | Read review
“Our apartment was on the 38th floor with floor to ceiling windows which allowed us to view the nightly light show in central city Chengdu.”
 of 5 bubbles ionsourcery, 26 May 2016 | Read review
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