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Crowne Plaza Chengdu Panda Garden

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#17 of 2,652 Hotels in Chengdu
Certificate of Excellence
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Crowne Plaza Chengdu Panda Garden
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262 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chengdu Panda Garden
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Showing 197: English reviews
Princeton, New Jersey
Reviewed 12 November 2016

Arrived Late (around 8:00 PM)Greeted by the Manager on duty because my IHG status (Spire Elite) . My room was upgraded to a suite. (On the Panda themed floor). Room was roomy and clean to say the least. It was a comfortable stay. The room temperature was a bit warm, I was told during checkout one of the window can...

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Thank yeh2013-NJ
Malvern, United Kingdom
Reviewed 27 October 2016

Stayed in this hotel for a few nights in October 2016. Large and comfortable business hotel. Excellent room on a high floor. Several choices of restaurant and a lobby bar. The food was good for breakfast where there was a large choice. We also ate in the chinese restaurant a couple of times - good food there too. As well...

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Thank Chris H
Birmingham, United Kingdom
Reviewed 18 October 2016

We specifically chose this hotel because of the proximity to panda breeding centre. The hotel from the outside appears to be in the middle of a housing estate, but once inside the hotel is lovely.Out the back of the hotel is gorgeous, beautiful lawn, swimming pool and a very pretty wedding chapel. The lobby is very nice, on check in...

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Thank unhappybrits
Leigh-on Sea, United Kingdom
Reviewed 17 October 2016

The hotel appears at least 20 years old but in fact is fairly new (this decade). Pleasant and friendly staff. Large, well equipped bedrooms. Extensive gardens. Ideally situated ten minutes from the Pandas.

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Thank Dennis B
Reviewed 2 October 2016 via mobile

I would highly recommend this beautiful hotel. From the moment you arrive it has beautiful decor to include pandas both inside and in the revolving door. The staff are helpful, they open doors for you and take your luggage to your room. There are many facilities in the hotel to include a pool and gym (we didn't get a chance...

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1Thank Sarahsveetheart
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear guest, Thank you so much for choosing with us in Crown Plaza Chengdu Panda Garden and leaving us your sincere and considerate feedback. We are so delighted that you had a good trip in the Panda Research Center.Our hotel always try our best to make all our guests stay comfortable and enjoy their traveling,not only on the service and...

Durham, United Kingdom
Reviewed 25 September 2016

A nice modern hotel with well finished and comfortable rooms. Food was good both at breakfast and evening meals. The hotel is not near anything other than the Panda garden so expect to taxi ride to town or alternative restaurants. It was disappointing the pool was closed whilst we were there so do not know how good that was. The...

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Thank Craig D
Leek, United Kingdom
Reviewed 17 September 2016 via mobile

What a wonderful hotel! Great to be away from the hustle and bustle of the city. We chose the hotel because of its proximity to the panda sanctuary but it was a real gem. Exec room was lovely; fantastic buffet breakfast; free shuttle bus to city and panda sanctuary and lovely staff. The outdoor pool and gardens were a restful...

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Thank beverleyc59
New Delhi, India
Reviewed 9 September 2016 via mobile

disappointing but great location. they need to upgrade their hotel a lot. room service was quick but quality could have been much better.fish and chips were fried to an unpleasant taste and margarita pizza also needed an overhaul.

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Thank guptaratika
Romona L, Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Guptaratika, Thank you for your feedback following your recent stay in Crowne Plaza Chengdu Panda Garden via TripAdvisor. I feel so sorry for the shortcomings of our service you experienced as these are below our usual standards at our hotel and we regret that we couldn't have done more for you. We do listen to feedback from our guests...

Reviewed 5 September 2016 via mobile

Beautiful hotel... Superb views from any room... Big spacious rooms... Delicious food and amazing bar... Don't miss out on the live singers performing in the min lobby with an open bar... BUT far from main city... Connectivity will be a major problem...

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Thank Siddhant S
Romona L, Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Siddhant , Thank you for your candid review following your recent stay at Crowne Plaza Chengdu Panda Garden. I appreciate your good words regarding our room and food. Our hotel is the first international upscale hotel in North Chengdu. We provide complimentary shuttle bus service to both Chengdu Research Base of Giant Panda Breeding and city center for your...

Perth, Australia
Reviewed 20 August 2016

The Crowne Plaza Panda Garden's biggest strength is the close proximity to the Chengdu Panda Base. The hotel offers a convenient free shuttle bus to and from the hotel to the Panda Base through out the day. We stayed in the Club King Room with Club privileges. Our room was situated on a high floor and was a good and...

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Thank joshdo4
Romona L, Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Thank you for taking the time to post a detailed review of your stay at Crowne Plaza Chengdu Panda Garden. I am so sorry to read we didn't meet the expectations when you stay with us. All the things we have your feedback have been reported to the relevant departments, we will also strengthen staff training and upgrading for the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 

Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Region: China > Sichuan > Chengdu
Price Range: $113 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chengdu Panda Garden 5*
Number of rooms: 345
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Hotel Style:
#1 On the Beach Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#4 Family Hotel in Chengdu
#11 Spa Hotel in Chengdu
#14 Business Hotel in Chengdu
#16 Luxury Hotel in Chengdu
#22 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chengdu Panda Garden staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor overlooking the pool and gardens”
Mr_RichardR, 16 Jan 2017 | Read review
“upper floors facing the rear of the hotel have nice garden views”
funtraveler47, 25 Nov 2016 | Read review
“Room with king bed comes with sofa bed. Room with double beds doesn't have sofa bed”
qqsong, 16 Nov 2016 | Read review
“Panda suite are interesting”
yeh2013-NJ, 12 Nov 2016 | Read review
“I like rooms on high floors as they are quieter and have good views.”
ChrisH246, 27 Oct 2016 | Read review
5 of 5