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Sheraton Chengdu Lido Hotel

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Traveller (264)
Room & Suite (91)
Dining (30)
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Overview
  • Excellent27%
  • Very good55%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“sports stadium”(9 reviews)
“biz trip”(3 reviews)
“tianfu square”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (879)
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Traveller rating
57
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63
8
5
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57
104
63
8
5
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All reviewssports stadiumbiz triptianfu squareclub loungestar hotelwalking distancecentral locationsubway stationair conditionernice staychinese restaurantsichuan operashopping mallspgconciergechinaenglish
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11 - 15 of 237 reviews
Reviewed 19 August 2017 via mobile

The location is fantastic, the subway station is just across the road. There are small restaurants and shopping mall nearby. The building is beautiful except that the fountain in the middle splashes all over. The room is three star!! The shower is a small triangular...More

Thank Jennie Y
Management response:Responded 24 August 2017

Dear Guest, We are truly sorry to hear your experience at our hotel.We will do bathroom renovation soon. It will make the stay more comfortable.We hope we can deliver the better staying experience when you are back. Please let us know your travel plan and...More

Reviewed 16 July 2017 via mobile

I chose this hotel since from Google Map it was close to Tianfu Square (but not that close, actually). Me and my friend arrived at 0400am in the hotel and we knew that check in time at 2pm. We were okay to wait untill at...More

Thank arriprad0415
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 21 July 2017

Dear guest, Thank you for sharing your experience at the Sheraton Chengdu Lido Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...More

Reviewed 22 June 2017

I was in town for two weeks on business. During this stay I had some of the best customer service I have had from the staff. From check in to the restaurant and bar, the staff was excellent, The room was nice and very large....More

Thank chrishH9702ZN
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 26 June 2017

Dear Guest, Thank you for sharing your experience at the Sheraton Chengdu Lido Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...More

Reviewed 14 June 2017 via mobile

The location is good as it is right next to subway station. Only one to two stops to major sightseeing points. The service is good at the Executive club with breakfast cocktail and snacks included. It is really good value for money. Room rate is...More

Thank wfy2016
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 16 June 2017

Dear guest, Thank you for sharing your experience at the Sheraton Chengdu Lido Hotel through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not...More

Reviewed 13 June 2017 via mobile

Looking for company for the night then this is the place to go Walk the surrounding streets and get a proposition for massage every 5 yards Alternatively you can just sit in the lobby and the parade will pass you by The hotel is nice...More

Thank P T
Response from SherantonCD, Public Relations Manager at Sheraton Chengdu Lido HotelResponded 15 June 2017

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Chengdu Lido Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#33 Luxury Hotel in Chengdu
#145 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$88 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#33 Luxury Hotel in Chengdu
#145 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (264)
Room & Suite (91)
Dining (30)
Pool & Beach (4)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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SAMAID
5 June 2018|
Answer
Response from Candice C | Reviewed this property |
The only email I have is reservation.chengdu
0
Votes
lucynadin
7 July 2017|
Answer
Response from P T | Reviewed this property |
Better you contact the hotel directly
1
Vote
DanRoseman
9 June 2016|
Answer
Response from SherantonCD | Property representative |
Dear DanRoseman, Warm greeting from Sheraton Chengdu Lido Hotel! We are delighted to inform you that we do have adapter available for hotel guests.You can borrow from our reception or just dail "0" to ask help from our... More
0
Votes
Room Tips
"If you must stay here, make sure to ask for the side that is not next to the night club."
Read review
"I had a south facing room which had an interesting view."
Read review
"Ask for a quiet room with a less smelly bathroom."
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"if noise bothers you try to get as high as possible, rooms xx03-xx13 are less noisy"
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