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Sheraton Chengdu Lido Hotel

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Sheraton Chengdu Lido Hotel
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Chengdu Lido Hotel
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Showing 211: English reviews
Carlsbad, California
Reviewed 24 September 2016 via mobile

The staff is very helpful, friendly and attentive. The hotel itself is nice enough. The main lobby is pretty. Overall just lacking personality. The breakfast has a large variety. The bar was boring, expensive and lacked a variety of drinks.

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Helpful?
Thank russ p
SherantonCD, Sales Coordinator at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for choosing to stay with us and spending your valuable time to review our hotel. This level of detail is important for us so we know exactly how we can improve for future experience. We are very glad to hear that you have enjoyed the service of our employees and our breakfast. However, it...

Marietta, Georgia
Reviewed 4 September 2016

The one standout thing about this hotel: everyone is eager to help you out. Friendly, friendly staff, starting with Ms. Dora Shi, the SPG manager. The level of hospitality and the energy they put forth are exemplary, most especially when compared to other hotels in mainland China. The rooms are typical Sheraton. Clean rooms, spacious common area, and wonderful, private...

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Helpful?
Thank BuzzLi14
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear Guest, First of all,thank you very much for sharing with us and other travellers your recent experience at Sheraton Chengdu Lido Hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank you for your...

Barcelona, Spain
Reviewed 9 August 2016 via mobile

Considering that all chinese hotels are very new, this one make you think more of an historical one from USA. But the view is wonderful and despite the littke english spoken, staff is extremely helpful. The area around is lively and full of restaurants. Including Chen Mopu Tofu definitely worth a visit and literally around he corner

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Helpful?
Thank Giuliotoscani
SherantonCD, marcom officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear guest, Thank you very much for sharing with us and other travellers your recent experience at Sheraton Chengdu Lido Hotel. It's always great to hear that our guest enjoy themselves during their travels. Our hotel located in the downtown of Chengdu and only about 2 minutes walking distance from hotel to Luomashi station of Metro. It is the ideal...

Los Angeles, California
Reviewed 14 July 2016

My friend and I stayed four nights in Sheraton Chengdu Lido. The checkin desk dude was great. But the room was way too small for a sheraton brand hotel. Also the tv should be upgraded. We could see the city center of Chengdu in our room. And we even watched a concert of Eason Chan.

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Helpful?
Thank Paul L
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. Thank you for your review, and we look forward to welcoming you back in the future! Sheraton Chengdu Lido Hotel

Wheaton, Illinois
Reviewed 13 July 2016

I didn't expect much from this hotel after reading reviews, but it was actually pretty great. A good location with nearby restaurants and shops, a spa, good breakfast, and wifi...I stayed with a large group of friends and we were happy campers!

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1Thank CyberAynne
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for taking the time to review our hotel. It’s always great to hear that our guests enjoy themselves during their travels. Our hotel located in the city centra which could be approched metro station by one minute walking distance. It is the ideal choice of your business travel or family travel. Thank you for your review, and we...

Reviewed 11 July 2016 via mobile

I stayed at Sheraton before, in 2011 for business. this time, I told my husband we could go back since we have Starwood points. I did worry that the property maybe on the "aged and dated" side. but to my pleasant surprise, they apparently renovated the place during the past 5 years. everything is new and clean. room is tiny...

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Helpful?
Thank xiet99
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Thank you for taking the time to review our hotel. This level of detail is important for us so we know exactly how we can improve for future experiences. I am sorry to hear of your experience. In the meantime, please allow me to address a couple of your concerns. Please know that whenever possible, we do try our best...

Belgrade, Serbia
Reviewed 23 June 2016

It is a lovely place indeed. Fabulous breakfasts full of fruits, European and Asian food, located on the top floor of hotel. Service was European kind. Room was clean. Fast wifi in room. Personnel is fluent in English.

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Helpful?
Thank Elvis T
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Dear Elvis T, Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Thank you for your...

Vienna, Austria
Reviewed 17 June 2016

the location is great! You have walking distance to peoples park or wide & narrow road as well as museums and right next to the sports stadium, but I expected more from a Sheraton in terms of Service, Concierge information, Buffett at Breakfast, . . . unfortunately I was a little disappointed

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Helpful?
Thank mjschaeffner
SherantonCD, MarCom Officer at Sheraton Chengdu Lido Hotel, responded to this review

Thank You for taking the time to provide us with the feedback about your stay with us. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on...

Reviewed 23 May 2016 via mobile

Was a great hotel. Location was beautifully strategic, you can find many shops, restaurants in walking distance. Its smaller then other giant hotels, so the staff there can remember you well, making it more home feel and personal. Food at the restaurant not bad, but taste more chinese, e.g. I ordered the indian curry but gravy was so less and...

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Helpful?
Thank Rajiv S
singapore
Reviewed 17 May 2016

I guess one cannot complain much for the price. The room is clean and generally ok. Nothing to shout about. It is a short distance from TianFu square which makes it fairly convenient. shopping and eateries are around the hotel, so no problems there. The hotel is slightly aged and can do with a bit of refreshing.

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Thank alfredteng

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Chengdu Lido Hotel is an international 5-star hotel which suits for both business and leisure travelers. Benefiting from the perfect location of city center, the hotel possesses an easy access to various landmarks of Chengdu. From the hotel, Tianfu Square, Wide and Narrow Alley, and Sichuan Science and Technology Museum are within walking distance; and Chengdu Shuangliu International Airport is also merely 30-minute away by vehicle. The closest metro transfer station “Luomashi” is 2-minute walking distance from the hotel. By utilizing the metro system of Chengdu, you will be able to reach attractions such as Wuhou Memorial Temple, Jinli Street, and Chengdu Research Base of Giant Panda Breeding. In order to provide the best living experience for you, all rooms are equipped with amenities such as electronic card lock, chairs, umbrella, safety box, iron, ironing board, office stationeries, and 220 volt socket etc.. Non-smoking rooms are also available in our hotel. Additionally, the hotel also provides various facilities to enrich your stay, including 4 restaurants (Chinese and Western) and lounges, business center, swimming pool, gym, and sauna. ... more   less 

Additional Information about Sheraton Chengdu Lido Hotel

Address: No.15 Section 1, Renmin Middle Road, Chengdu 610015, China
Region: China > Sichuan > Chengdu
Price Range: $109 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Chengdu Lido Hotel 4.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Sheraton Chengdu
Chengdu Sheraton
Hotel Style:
#13 Business Hotel in Chengdu
#28 Luxury Hotel in Chengdu
#36 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chengdu Lido Hotel staff and other travellers.
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Questions? Get answers from Sheraton Chengdu Lido Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room with a less smelly bathroom.”
 of 5 bubbles flya350, 14 Mar 2017 | Read review
“if noise bothers you try to get as high as possible, rooms xx03-xx13 are less noisy”
 of 5 bubbles avsm, 23 Jan 2016 | Read review
“Good views higher up.”
 of 5 bubbles juliejt, 11 Sep 2015 | Read review
“All room are comfortable. (Maybe no smoking)”
 of 5 bubbles NabeSingapore, 6 Sep 2015 | Read review
“If you need air conditioning, stay way form this hotel.”
 of 5 bubbles TRAVELdglobenow, 18 Apr 2015 | Read review
5 of 5