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Crowne Plaza Chengdu City Center

807 reviews
#40 of 2,790 Hotels in Chengdu
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Traveller (262)
Room & Suite (95)
Dining (22)
Overview
  • Excellent25%
  • Very good52%
  • Average17%
  • Poor5%
  • Terrible1%
Travellers talk about
“chunxi road”(10 reviews)
“chengdu city”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
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Offers from Crowne Plaza Chengdu City Center
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Contact Info
Name/address in local language
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Reviews (807)Write a Review
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All reviewsrefurbished roomchunxi roadchengdu cityplatinum memberhotel guestsbreakfast buffetlaundry servicelanguage barriertianfu squarehotpotchinese foodzarachinataxiconciergeadapterstarbucks
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1 - 5 of 225 reviews
Reviewed 9 December 2017

A very nice, clean and comfortable place to stay in the heart of Chengdu ! The rooms are spacious, the bathroom is large and the lavish spread for breakfast buffet has everything anyone can ask for ! The rooftop restaurants offer a wonderful all round...More

Thank Shashialabur
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 11 December 2017

Dear Shashialabur Thank you very much for your online feedback and I was very pleased that your overall stay went well and you especially enjoyed the location and breakfast spread. I noted your comments on the room temperature and we have in fact reduced the...More

Hotel's Favourite
Reviewed 12 October 2017

I was in and out on a quick overnighter but found everything very easy and professional here. More importantly they had these cute little Pandas on the front desk that I just had to buy for my four grandaughters - they loved them. the room...More

Thank Archaeobuff
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 16 October 2017

Dear Guest Thank you for your online feedback following your recent stay with us. I was pleased to read that you found everything to be easy and professional. I am glad your granddaughters enjoyed the cute pandas, thank you for supporting the IHG Foundation Charity...More

Reviewed 4 November 2017 via mobile

Overall good experience, had a pleasant stay, breakfast was great, service superb, building is a bit old, but that does not have an affect of the quality of the stay. Will visit again, and did love the location, very easy getting around in the city...More

Thank SQUALO85
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 6 November 2017

Dear Guest Thank you very much for your feedback and I was very pleased to read you had a pleasant stay at the hotel with great service, an enjoyable breakfast plus you enjoyed our central location. We look forward to welcoming you back again. Best...More

Reviewed 1 October 2017 via mobile

The hotel is a good functional business hotel in a downtown location . Efficient and friendly staff . Decor is a bit dated and the air con is set at a standard temperature . If you book direct then breakfast was included .More

Thank JRP-Bkk
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 9 October 2017

Dear Guest Thank you very much for your online feedback, I am pleased you found our hotel to be good and functional with efficient and friendly staff. Your comment on the air con temperature is noted. Thank you again for your comments and we look...More

Reviewed 20 September 2017

We probably should have spent just a bit more to ensure a more pleasant and relaxing stay in Chengdu. We had seen reviews stating that this hotel is slightly dated. Dated doesn't begin to describe it - this hotel's key feature is the profound and...More

Thank Bernie21NYC
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 21 September 2017

Dear Bernie21NYC Thank you very much for your online feedback concerning your recent stay at the hotel. I was very sorry to read your comments particularly concerning the smell you experienced in the hotel corridor. I will certainly follow up on this point and we...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$77 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#34 Luxury Hotel in Chengdu
#37 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$77 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Chengdu
#22 Spa Hotel in Chengdu
#34 Luxury Hotel in Chengdu
#37 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (262)
Room & Suite (95)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from GuestRelationsCTUCH | Property representative |
The day pass for the pool only is RMB100 and for the pool and gym is RMB180. Changing rooms and towels are available Best wishes William Hall General Manager
0
Votes
lucynadin
7 July 2017|
AnswerShow all 2 answers
Response from Angelllllllllll | Reviewed this property |
Sorry did not use the pool and did not ask about a one day pass. One thing I can assure you. Very few people in the hotel might answer your question because almost no one speaks English
1
Vote
Room Tips
"Higher Floors always have chance to have nice view."
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"higher floor has more beautiful views towards roadside."
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"Ask if there are updated rooms."
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"ask for newly refurbished room"
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