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NH Collection Barranquilla Smartsuites Royal

333 reviews
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Traveller (108)
Room & Suite (22)
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Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from NH Collection Barranquilla Smartsuites Royal
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Reviews (333)Write a Review
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All reviewsglass wallbreakfast buffetsome great restaurantscomfortable roomsbusiness tripsmall gymhot tubrestaurants within walking distancerooftop poolnice lobbymodern hotelstayed here for nightsfront desk staffa great place to staysafe areashowerblinds
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1 - 5 of 111 reviews
Reviewed 1 week ago

We booked a suite, but were told on arrival that our room was damaged and there were no other suites available. The room they gave us was dirty and the front and balcony doors were covered in spattered paint. The bed and pillows were not...More

1  Thank skutch71
Response from Diana S, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites RoyalResponded 2 days ago

Good Morning, Dear Guest, Thanks for your comments. We are very sorry that the experience with us was not the best. We are working to improve the Wi-Fi connection in the hotel and improve all our facilities so that all our guests receive the quality...More

Reviewed 10 December 2017

The hotel is nice, I was not happy with the WiFI at all very poor connection. The reservations were wrong but they fixed them. I mean it was ok and I am going back this month. the breakfast was good but that is all I...More

Review collected in partnership with NH Hotels
Thank David A
Response from Diana S, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites RoyalResponded 4 weeks ago

Dear Guest,Mr. David Allevato Thank you very much for sharing your comments. I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. I am terribly sorry for the inconvenient caused to you with...More

Reviewed 3 October 2017 via mobile

Never again would I stay at this hotel. The only positive, as is common in Latin America, is the personnel. They all are truly wonderful. If you like hot showers, forget it. Rooms have a mildew odor. The laminate flooring in my room is peeled...More

Thank prcesquire
Response from SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites RoyalResponded 17 October 2017

Dear Guest, First off all we want to thank you for your comments, for us it’s really important to have a feedback so we can improve our service with your recommendations. We also want to apologize about the Wi-Fi problems, we are working on it...More

Reviewed 31 August 2017

It´s perfect location in Barranquilla, confortable and you can find everything that you need. If you want a perfect room, this hotel will be your second house. Don´t forget to ask your rewards points.More

Review collected in partnership with NH Hotels
Thank 84marcosrobertor
Response from SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites RoyalResponded 6 September 2017

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back...More

Reviewed 21 June 2017

I spent three night here for a brief trip to visit a friend in Barranquilla. I must say the staff is superior in customer service. They truly did all they could to make my stay a good one. The room is spacious and clean. It's...More

1  Thank tombates14
Response from SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites RoyalResponded 21 June 2017

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$35 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Barranquilla
#2 Business Hotel in Barranquilla
#3 Luxury Hotel in Barranquilla
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$35 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Barranquilla
#2 Business Hotel in Barranquilla
#3 Luxury Hotel in Barranquilla
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (108)
Room & Suite (22)
Dining (8)
Pool & Beach (6)
Hotel & Grounds (91)
Bathroom (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dogfan82
24 October 2014|
AnswerShow all 2 answers
Response from SmartSuitesRoyal | Property representative |
Good afternoon Unfortunately we don´t offer AAA discounts, but please send us your email or call us so we can contact you with special rates, phone +57-5-3738080 Best Regards, Cindy Escorcia Rocha Front Desk Manager
0
Votes
Caro C
31 July 2014|
Answer
Response from SmartSuitesRoyal | Property representative |
Good afternoon The internet is included on the rate, as well 3 minutes for national or international calls daily. But if you want to make phone calls it depends on the destiny. Best regards, Cindy Escorcia Rocha Front... More
0
Votes
Room Tips
"Upper floors have a view to the Magdalena river"
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"High floors for a good view."
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"Do not let my comments re the Room Service out you off it could have been a bad week."
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"Bad choice hotel / Mala desicion al ir a este hotel."
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