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Hotel Four Points By Sheraton Cali

399 reviews
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Traveller (155)
Room & Suite (76)
Dining (17)
Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (399)Write a Review
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37
46
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5
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All reviewsfree breakfast buffeti ordered room servicebusiness centerstaff at receptionbars and clubsjunior suiteinternet connectionstayed nightsbed was very comfortablewalking distancehotel roomsmall poolliving roomairportlobbygymtaxi
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1 - 5 of 113 reviews
Reviewed 2 weeks ago

I was for some business at Cali, so i took a room at four points by sheraton. The hotel is not very new, but it is in goo shape and cleaning is good also. The location is in walking distance to some nice restaurants and...More

Thank Nicolas H
Reviewed 3 weeks ago via mobile

This hotel cannot be Sheraton. Everything in the hotel is so poor. Even the cafe and the omlet is so bad. The service in the restourant is very poor. Best thing is the location and the laundry. The rest is super bedMore

Thank Ozgur B
Response from Redes Sociales F, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 3 weeks ago

Dear Ozgur, Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Cali. We have received your feedback through Tripadvisor about your experience...More

Reviewed 6 January 2018

This hotel is located in a great area we stayed there for one night during Christmas holidays. They seemed very unorganized from the minute we checked in. We rented a Junior Suite that was def not worth the money. The shower had mold around the...More

1  Thank spanishangel77
Response from Redes Sociales F, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 6 January 2018

Dear guest, Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at our hotel. We have received your review about the cleanliness of the assigned room, please accept...More

Reviewed 16 November 2017

This has been always one of my favorites hotel brands and they really stand for their service, the front desk personnel is very friendly, polite and professional, rooms are really clean and well equipped, business center is a great atmosphere when in need of short...More

Thank Fredy M
Response from Redes Sociales F, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 20 November 2017

Dear Mr. Fredy. Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to share us about your experience at our hotel, we are pleased to hear your wonderful comments about our rooms, the business center, our VIP rooms for short...More

Reviewed 15 November 2017 via mobile

The rooms are big and clean, breakfast area has lot of tables, employees attention are excellent. Location is also good, good restaurants around! Close to a hospital, you can hear ambulances 🚑, but is not an issue!More

Thank Thiago_Goncalves
Response from Redes Sociales F, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 20 November 2017

Dear Mr. Thiago_Goncalves Greetings from hotel Four Points by Sheraton Cali. We have received your comments through Tripadvisor, thank you for taking the time to evaluate our service and sharing a review about your experience at our hotel. We are pleased to hear your wonderful...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$66 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cali
#7 Business Hotel in Cali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$66 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cali
#7 Business Hotel in Cali
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (155)
Room & Suite (76)
Dining (17)
Pool & Beach (17)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
johnathome
11 July 2017|
Answer
Response from kisti335 | Reviewed this property |
When I was there, no, it was not included. I guess it depends on the deal you get & how you book the room, though. FYI there is a cafe right across the street. With outside benches, nicely priced coffee and local baked... More
1
Vote
Maritza R
14 January 2016|
AnswerShow all 2 answers
Response from Finish-it1 | Reviewed this property |
Yes they do but you have to call them to make sure they will be there.
0
Votes
capnharry7
4 June 2015|
AnswerShow all 2 answers
Response from YenyHenao | Property representative |
Good Afternoon. Thank you for writing us, we are glad to answer your questions. The pool and the jacuzzi are open from 8:00 a.m. to 10:00 PM and they are both located outdoors. The pool is on the twelfth floor with a... More
0
Votes
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12
Room Tips
"The rooftop pol"
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"We were very happy in Room 611"
Read review
"My room had a window to a indoor guests corridor."
Read review
"Splurge for a few dollars per night more you can upgrade to a Junior Suite!"
Read review
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