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Allure Bonbon Hotel

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#51 of 146 Hotels in Cartagena
Certificate of Excellence
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181 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago

It's a beautiful small hotel with a staff who is willing to help you in any way. Very clean. It's very close to the walled city and is much cheaper than comparable hotels there. I was generally happy with the 6 nights I stayed. But there were a few issues- -The hotel uses keys that are left at the desk...

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Helpful?
Thank DCDon
Allure H, Gerente at Allure Bonbon Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Allure Hotels for your vacation, we know there are many options in Cartagena to stay. We are very happy to hear that you spent a very good time with us, Also, your comments are very important to us, since they are our priority number one and I...

Bogota, Colombia
Reviewed 5 weeks ago via mobile

Seriously I can't understand why if the Allure hotels chain are doing very well with it hotel "chocolat" they attempt to run a very poor hotel next door in terms of infrastructure, service, space and price relation? I do not recommend to stay at this hotel there are plenty options in Cartagena thousand times better to be. No entiendo si...

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Helpful?
Thank andres b
KarismaHotelsResorts, Front Office Manager at Allure Bonbon Hotel, responded to this review

Dear andres b thank you for sharing your comments about your recent stay at our hotel. We want to thank you also for your positive feedback about our beautiful Allure Hotels; however, it is disappointing that your experiences fell below your expectations; please apology. As Trip Advisor does not link any of your reservation details we do invite you to...

New York, New York, United States
Reviewed 21 October 2016 via mobile

Just finished a 4 night stay at the BonBon, and I can say it is a nice clean and quiet hotel a few blocks away from the party scene in the old city and Calle Meda Luna. The bed was huge and comfortable and the AC was excellent, we were freezing the first night till we found the remote control....

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Helpful?
Thank Carl T
Allure H, Gerente at Allure Bonbon Hotel, responded to this review

Dear Guest First of all, we Would like to thank you for choosing Allure BonBon for your vacation, we know there are many options in Cartagena to stay. We are very happy that you spend a very good time with us, Also, your comments are very important to us, since they are our priority number one, we will improve on...

Chicago
Reviewed 12 October 2016

After a NIGHTMARE STAY at the Hotel Casa Real, we moved to this property on the recommendation of a friend. Hotel Bonbon was clean, COOL (working A/C ... a MUST), strong wifi, friendly attentive staff and a good breakfast. The best part of this stay was the delightfully refreshing "fruity" water that the hotel provided every afternoon. This is a...

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Helpful?
1Thank SunnyPetunia
Allure H, Gerente at Allure Bonbon Hotel, responded to this review

Dear Guest First of all, we Would like to thank you for choosing Allure BonBon for your vacation, we know there are many options in Cartagena to stay and we are very happy that you spend a very good time with us. Thank you very much for share your comments on this social media, that will help others travelers, we...

Reviewed 7 October 2016 via mobile

The hotel itself is cool. However its very boutique and there are no window at most rooms. Once we got there and found out the room there was no window we asked for a changed and they moved us to another room. Nothing superb, but OK. Another thing that I didnt like much it was the breakfast which is not...

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Helpful?
1Thank Bruno B
KarismaHotelsResorts, Director of Sales at Allure Bonbon Hotel, responded to this review

Dear Bruno B we want to thank you for your time taken sharing with us your recent vacation feedback at our Allure Bonbon Hotel. It was a pleasure having welcomed you in our Hotel; nevertheless, we apology if we fell short of expectations and did not completely live up to the expectations you have set before us. All comments will...

Cali, Colombia
Reviewed 22 September 2016

Allure Bon Bon was an amazing stay!! We stayed 3 people in one room with a huge bed and slept very comfortably. Jorge was an amazing guy as well as Anya. Jorge helped us book a trip to playa blanca too! The hotel is great and they let you use the pool at their sister hotel (Allure Chocolat) right down...

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Helpful?
Thank DajIsaCaliCo
Allure H, Director Comercial at Allure Bonbon Hotel, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest, On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

Mexico City, Mexico
Reviewed 10 September 2016 via mobile

If you are coming for a trade show, it is walking distance from the hotel, also the hotel have good amenities is modern but not loosing the classic look of Cartagena, the rooms are not that big but it is perfect for a business trip.

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Helpful?
Thank PpAlex77
Allure H, Director Comercial at Allure Bonbon Hotel, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

Reviewed 19 August 2016 via mobile

I stayed here for three weeks whilst attending a language school near by .The staff made my stay , they are so friendly and helpful . My room was spacious with fantastic views of the sea. Being able to use the roof top pool at the Allure Chocolate was a huge bonus. I can't wait to return

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Helpful?
Thank Alexandrajenkins
Allure H, Director Comercial at Allure Bonbon Hotel, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

LaGrange, Georgia
Reviewed 28 June 2016 via mobile

Allure BonBon was awesome. This boutique hotel had a few rooms but a lot of personality and safety. The front desk reception employees were very knowledgeable about the area, spoke decent English, and provided information and help when needed. Paola was the main hostess and she was fabulous! One night I found a great bar on the corner by Allure...

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Helpful?
1Thank Ro K
Allure H, Director Comercial at Allure Bonbon Hotel, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

Fortaleza, CE
Reviewed 3 June 2016 via mobile

The hotel is Nice, well located but isn't good for vacations travelers. I asked for tourism informations and the guy said me where was the touristic information office. I think it is perfect for business people, but if you are travelling by vacations there are some better hotels and hostels in Cartagena. So... I don't recommend if you are in...

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Helpful?
Thank LuMochileira
Allure H, Director Comercial at Allure Bonbon Hotel, responded to this review

Dear Guest, We express our sincere apology for any inconvenience during your stay. According to your comments about Tourism Information, we will take appropriate corrective action to prevent this from happening again. Thank you for recommending us as an Option for Business Travelers. for us the most important thing is the satisfaction of our customers. We invite you to return...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed for the contemporary adults, who travels constantly for business or simply search the enchantment and magic that Cartagena de Indias can offer. It is located in the Zona Rosa sector of the city and only a few steps of the Convention Center, in the Getsemani district, near recognized discotheques and the old city, ideal site to initiate a walk thru the splendorous and fascinating sites of Cartagena. Its exclusive soundproof system allows our guests to enjoy the serenity and comfort of an exclusive and private atmosphere. Come and experience all the magic that Cartagena de Indias offers sleeping in Arsenal Hotel. ... more   less 

Additional Information about Allure Bonbon Hotel

Address: Calle del Arsenal 10-32 | Getsemani, Cartagena 13000, Colombia (Formerly Arsenal Hotel)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $104 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allure Bonbon Hotel 3.5*
Number of rooms: 14
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Hotel Style:
#43 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Allure Bonbon Hotel staff and other travellers.
5 questions
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Questions? Get answers from Allure Bonbon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value close to the walled city”
 of 5 bubbles DCDon, 30 Nov 2016 | Read review
“many rooms do not have windows - check yours out first if windows are important to you”
 of 5 bubbles SunnyPetunia, 12 Oct 2016 | Read review
“Never book a double room and on reservation make sure the room/suite is not interior.”
 of 5 bubbles Jltsantos, 3 Jun 2015 | Read review
“Ask for a window!”
 of 5 bubbles SpiceC1916, 15 Mar 2015 | Read review
“the rooms in the front of the hotel get a nice view and the street doesn't have a lot of traffic so noise is not a problem”
 of 5 bubbles Catlitos1980, 11 Mar 2015 | Read review
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