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Casa Canabal Hotel Boutique

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#55 of 149 Hotels in Cartagena
Certificate of Excellence
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Casa Canabal Hotel Boutique
Casa Canabal Hotel Boutique
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465 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Victoria, Canada
Reviewed 5 days ago NEWvia mobile

Awesome hotel, friendly staff, quiet, clean and safe. Short walk to the main tourist area and restaurants. The pool is a nice getaway to cool yourself from the hot sun. I would recommend this hotel to my friends.

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Helpful?
Thank JordanSiu
Dallas, Texas
Reviewed 4 weeks ago

Booking a boutique hotel in Cartagena is one of the best things about visiting this area. Casa Canabal was located within walking distance to the main walled city, go the opposite direction and it gets sketchy. The hotel itself is clean and looks nice. The service on the other hand needs help. To be a 4 star hotel, you can't...

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Helpful?
Thank W2MORA
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review
Google Translation

Estimada Wendy Mora Le agradecemos su valioso comentario por que es un aporte para seguir dia a dia trabajando en...

Reviewed 15 March 2017

It’s definitely worth staying at this Hotel. Very short walk to the walled city and also other places like San Felipe fortress and Cafe Havana. Friendly staff. Good breakfast. Big and clean rooms. Nice rooftop area.

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Helpful?
Thank Angela B
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Angela Many thanks for your feedback , We are happy you have enjoyed your stay in Casa Canabal and our beautiful city , was a pleasure for Casa Canabal Team to have your visit and hope to see you again in another opportunity in this your home in Cartagena

Chicago, Illinois
Reviewed 13 March 2017 via mobile

We had a great stay at this hotel and loved our spacious room. Note this is not in the walled city but it's in the heart of getsemani which was wonderful and very close to great bars and restaurants. I would stay here again.

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Helpful?
Thank traveler910
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest We are happy because you have enjoyed your stay at Casa Canabal , many thanks for your valuable apreciation , Casa Canabal Team its very greatful and would love to have your visit again in this your home in Cartagena.

Portsmouth, New Hampshire
Reviewed 26 February 2017

We are very happy with our choice to stay at this hotel. We did a lot of research and were very confused with all the mixed reviews for the many hotels in Cartagena. The rooms are beautiful, quiet and super clean. Beds are very comfortable and the staff is great. We enjoyed the breakfast that is included and the hibiscus...

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Helpful?
Thank Marla B
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Marla Many thanks for your feedback, we are happy you have enjoyed our services an facilities , Casa Canabal team it greatful with your opinion and it encourage us to continue working hard on making memorable our guests experiences , we'll be happy to have your visit again in our beautiful city specially in Casa Canabal your home in...

New York City, New York
Reviewed 18 February 2017

Staff was friendly and helpful. We were impressed by the rooftop area and the clean rooms. The hotel also had bikes to take around the city, a fun way to explore. Herald & Manual two thumbs up-best staff

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Helpful?
Thank Sandra S
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your opinion, we are happy you have enjoyed your stay at Casa Canabal, All our team really apreciate your feedback because it help us to continue working hard to make your experiencie in our city memorable. Would be a pleasure to have your visit again in this your house in Cartagena!

Nantucket, Massachusetts
Reviewed 18 February 2017 via mobile

Casa Canabal was a perfect home during our stay in Cartagena. Gerald, Manuel and the staff were super. The coffee was delicious. Rooms were spotless and the beds were comfy. We spent a lot of time relaxing on their rooftop. Great stay!

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Helpful?
Thank dkm2001
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your feedback , we really apreciate it because it help us to continue working hard in our services improvement , we are happy you have enjoyed your stay at Casa Canabal and the attention you received from our staff . Would be a pleasure for all of us to have your visit in another opportunity !

Australian Capital Territory, Australia
Reviewed 4 February 2017 via mobile

Stayed in Casa Canabal for 9 days, went to Cartagena for my wedding. The rooms are fantastic but the staff is even better, OMG the level of service of these people is just above and beyond. Brekkies are good, rooms are spacious, showers are very nice, beds super comfortable and big. The only complain I have is that the pool...

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1Thank Siana V
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Siana Many thanks for your feedback, is for us a pleasure reading your comments it encourages us to continue working hard to make customer experiences like you memorable and enjoyable. We'd love to have your visit again in this your home in Cartagena!

Reviewed 2 February 2017

I stayed 4 nights in the hotel. From the moment we arrived we were impressed with it. The receptionist was very professional but could do with a smile. As we checked in, about 40min later a lady comes with a tray of the most delicious coconut desert. It was heaven! They repeated that every day - different sweets. It was...

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Helpful?
Thank Andrerafaeluk
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your feedback , we are happy you have enjoyed our services and facilities, Casa Canabal team work hard to make our guests experiences memorable , unfortunatelly during your stay we had problems with the company who provides internet and we apologize for it , we did everything posible during your stay to solve this problem and...

Saint Paul, Minnesota
Reviewed 30 January 2017

Well first off this hotel is not cookie cutter. There are lack of windows due to its location within the walled city. The architecture is stunning wth rocked walls and glass flooring to the levels above. The breakfast was small and basic. The staff are first rate and will help you with all your needs. My only knock would be...

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Helpful?
Thank rikem1967
casa canabal h, Gerente at Casa Canabal Hotel Boutique, responded to this review

Dear Guest Thanks for your feedback , we really apreciate it because it help us to continue working hard in our services improvement , we are happy you have enjoyed your stay at Casa Canabal and the attention you received from our staff . Would be a pleasure for all of us to have your visit in another opportunity !

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Canabal House Hotel is located in the traditional Gethsemane district, 10 minutes from Rafael Nunez airport and steps from the convention center of the city. Our policy of personal customer service is especially designed for you and where we hope to enjoy an unforgettable experience. We have 18 rooms; Standard rhythms, Superior and Suites. You can also enjoy fine dining in our restaurant, created with local ingredients by our chefs. Disconnect will take pleasure in the world in the Spa, through its rituals, relax in the ambience of the Mirador Terrace and be tempted by our menu of cocktails and spirits at the Bar Lounge. Spaces that lead to know the city of Cartagena de Indias, declared by UNESCO Cultural Heritage and Historic Site. ... more   less 

Additional Information about Casa Canabal Hotel Boutique

Address: Calle Tripita Y Media Cra 10. # 31-39, Cartagena 57, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $172 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Canabal Hotel Boutique 4*
Number of rooms: 18
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Hotel Style:
#16 Spa Hotel in Cartagena
#21 Romantic Hotel in Cartagena
#28 Luxury Hotel in Cartagena
#28 Family Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Casa Canabal Hotel Boutique staff and other travellers.
11 questions
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New York City
over a year ago
United States
Los Angeles, California
over a year ago

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Questions? Get answers from Casa Canabal Hotel Boutique staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on first floor”
W2MORA, 28 Mar 2017 | Read review
“Superior Room on top of restaurant area is quiet (even though it faces the street). Cute balcony.”
N7471ACangelab, 14 Mar 2017 | Read review
“Get a room on the main floor as there is no elevator.”
rikem1967, 29 Jan 2017 | Read review
“my airconditioner was too noisy!”
aldoh429, 12 Jun 2016 | Read review
“Tip! The employees work really hard.”
jeffcN2602EK, 25 Apr 2016 | Read review
5 of 5