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Occidental Cartagena

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#42 of 149 Hotels in Cartagena
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Occidental Cartagena
Occidental Cartagena
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1,167 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Bedfordshire, United Kingdom
Reviewed 2 weeks ago via mobile

So it's just as well this is all inclusive as there isn't anything else around without going into Cartagena central which is 20 mins by car. In saying the food and drinks on offer were very good. Good buffet choice and other restaurants (we trust ed Italian which was worth a visit) Adult only pool is lovely and very quiet....

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Helpful?
Thank kezdolly
Reviewed 2 weeks ago

I planned a surprise trip for my then boyfriend to go on an all-inclusive getaway. When we arrived, I had arranged transportation. Upon arrival, we had to wait a moment for the rooms to be ready, although I had contacted the hotel much in advance to have everything ready. The room was clean and I had no complaints with that....

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Thank Ayanna C
Management response:

Dear guest We really apprecciate for you have taken some time to let us know what can we do to get better and give you a better quality of service. At the same time we are sorry to hear that your expirience with us didn't full fill your expectations. For that reason we have taken the corrective and preventive actions...

Ontario
Reviewed 3 weeks ago

This resort is a solid 4 star resort. In all they do, they do it well. They are not perfect and have some room to improve, but our recent experience there was a very good vacation. The rooms are exactly as shown in the brochures. The beds are on concrete bases and cannot be moved. The mattress is firm but...

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Helpful?
Thank mertzkj
Management response:

Dear guest First at all, we really want you to know how much we apreciate your valuable remark about your staying with us; Comments like that help us to improve the quality of the service that we offert. what it comes to the facts you've mentioned before related to the limited number of main courses, we are glad to inform...

Gatineau, Canada
Reviewed 4 weeks ago

We traveled to Colombia between the 17th and 24th of March 2017. Room 3106 ground floor Let's start with the resort. Trip from the airport is about 30 minutes but there is road construction on the way once completed it should be much quicker. Occidental Grand Cartagena is a very nice resort , the staff and amenities are all very...

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Thank Canucklife
Reviewed 17 March 2017 via mobile

Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice size and was on the water. The rooms were clean. The staff was very attentive. We enjoyed the food. I would stay...

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Thank Paul N
lansing michigan
Reviewed 13 March 2017

Just came back from a week in Cartagena, and stayed here for the last four nights. It is a solid mid range property. Not deluxe, but a good value. We traveled with a family of six spanning three generations. Traveling from the USA on one of our peak of spring break weeks, we were amazing at how uncrowded it was....

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Thank Lauri K
Mississauga, Canada
Reviewed 9 March 2017

We just returned from our vacation at Occidental Grand. It is very nice and clean hotel. The food was good. We spend 2 weeks there and every day was something new on the menu. you could pick from. They have 3 a la carte restaurants. One is Nativo where you can have more local cousine. We enjoyed ceviche and sea...

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2Thank Bozena K
Cartagena, Colombia
Reviewed 6 March 2017

Since the first minute you arrive to this resort everything is just so good. The receptionists are kind and the check-in is really easy and fast. I went with my parents so we had two rooms, they were spacious and clean. They are all-inclusive resort, so you can have all the food you want almost 24/7, also the bar is...

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Thank Daniela E
Ontario, Canada
Reviewed 18 February 2017

The rooms were spacious and clean and we had a beautiful view of the adult pool and the ocean. If you had an adjoining room then it could be quite noisy. The grounds were well kept, staff were always cutting the grass, painting, doing general maintenance. The food was rather hit and miss, the buffet was not very good and...

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Thank happywanderer381
Stoney Creek, Ontario
Reviewed 17 February 2017

Enjoyed Occidental Grand Cartagena Resort with spectacular views of the Caribbean Sea,lovely grounds, gardens, and enjoyable pools. Daily Trade Winds breezes make the heat of South America comfortable. The warm Caribbean Sea was wonderful. Food selections and presentations were superb with elegant presentations. Thank you to all wonderful staff for giving their best efforts always at this. beautiful resort with...

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Helpful?
Thank Lucia M

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Occidental Grand Cartagena Resort***** hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service. ... more   less 

Additional Information about Occidental Cartagena

Address: Anillo Vial Via Manzanillo del mar Km. 4 | No. 9-85, Cartagena 985, Colombia (Formerly Estelar Grand Playa Manzanillo)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $218 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Cartagena 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Occidental Grand Cartagena Hotel Cartagena
Hotel Style:
#13 On the Beach Hotel in Cartagena
#14 Spa Hotel in Cartagena
#21 Family Hotel in Cartagena
#37 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Cartagena staff and other travellers.
55 questions
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keswick,ontario
6 months ago

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Questions? Get answers from Occidental Cartagena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms close to pool have Jacuzzi”
784ayannac, 10 Apr 2017 | Read review
“all rooms are oceanview - no need to pay extra for it”
klugster, 12 Mar 2017 | Read review
“We stayed in room 2110, it was very quiet”
BozenaK627, 9 Mar 2017 | Read review
“principal building seam really quiet, first floor doesn't have a view, so if you want that, go for the 3 floor at least.”
746danie, 5 Mar 2017 | Read review
“ocean view, NOT adjoining unless you are with the other people in the adjoining room”
happywanderer381, 18 Feb 2017 | Read review
5 of 5