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Hotel Casa San Agustin

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Traveller (674)
Room & Suite (387)
Pool & Beach (131)
Overview
  • Excellent88%
  • Very good9%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“alma restaurant”(20 reviews)
“shaped pool”(6 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (826)
Filter reviews
584 results
Traveller rating
523
48
7
4
2
Traveller type
Time of year
LanguageEnglish
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523
48
7
4
2
Show reviews that mention
All reviewsalma restaurantlobster empanadasshaped poolprivate poolwalled cityold citybeautiful hotelconcierge teamdeluxe roomleading hotels of the worldthe hotel's restaurantturn down servicefour seasonssun deckhigh ceilingsdinner reservationsan oasis
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1 - 5 of 584 reviews
Reviewed 5 days ago

This was my wife and I's 23rd wedding anniversary trip and it was one of the first trips we had taken without children in a long time. Hotel Casa San Augustin was our first landing spot in Columbia and Luis and Katherine took amazing care...More

Thank Bob H
Response from Carolina B, Gerente at Hotel Casa San AgustinResponded 4 days ago

Dear Bob, We're pleased to read your positive comments, I am glad to know that you enjoyed your aniversary in our property. Our commitment is to provide the best of services by mixing colonial magic with an exceptional style. We thank you for choosing us...More

Reviewed 1 week ago

This was our first visit to Cartagena and after doing lots of research we decided on the San Agustin. All of the reviews were so great and I can now confirm are very accurate! This property is amazing!! I have travel all over the world...More

Thank Guisela789
Response from Carolina B, Gerente at Hotel Casa San AgustinResponded 4 days ago

Dear Mrs. Guisela, First of all, we would like to thank you infinitely for having chosen Casa San Agustín for your stay, we know that there are many options in this tourist destination. I am glad to know that you enjoyed your stay in our...More

Reviewed 1 week ago via mobile

Gladys and the staff truly went above and beyond! Glady set up all my dinner reservations, arranged pickup and drop off at the airport, she even helped me with organizing my best friends birthday party. The property was truly breathtaking and OMG! The food was...More

Thank law132018
Response from Carolina B, Gerente at Hotel Casa San AgustinResponded 4 days ago

Dear Guest, First of all, we would like to thank you infinitely for having chosen Casa San Agustín for your stay, we know that there are many options in this tourist destination. I am glad to know that you enjoyed your birthday celebration in Cartagena...More

Reviewed 1 week ago

Cartagena is a magnificent destination, and after an exhaustive search for the best place to stay, Hotel San Agustin was at the top of our list. The Old City is limited on high end hotels, and rates can come at a premium if you value...More

Thank ocGlobetraveler
Response from Carolina B, Gerente at Hotel Casa San AgustinResponded 4 days ago

Dear guest, We're pleased to read your positive comments. Our commitment is to provide the best of services by mixing colonial magic with an exceptional style. We thank you for choosing us as your place to stay in the city. We are honored to have...More

Reviewed 1 week ago via mobile

Beautiful hotel and gracious staff make for a wonderful experience. Here for a total of five nights. Breakfasts were included but ate several dinners and a lunch at the restaurant as well. One of the better restaurants and the bar has exceptional craft cocktails -...More

Thank houstontraveler2017
Response from Carolina B, Gerente at Hotel Casa San AgustinResponded 4 days ago

Dear guest, We're pleased to receive your positive comments. Our commitment is to provide the best of services by mixing colonial magic with an exceptional style. It will be a pleasure for us to host you in your next visit to Cartagena. I will share...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Laundry Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$404 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cartagena
#3 Romantic Hotel in Cartagena
#3 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$404 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cartagena
#3 Romantic Hotel in Cartagena
#3 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (674)
Room & Suite (387)
Pool & Beach (131)
Dining (76)
Amenities (26)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
The_Fillet
2 March 2018|
AnswerShow all 3 answers
Response from Maria O | Reviewed this property |
There is a small rooftop area, but given the building structure it doesn’t really have a view of anything but another roofs. There is a small bar that is serviced when guests are upstairs. Don’t debate whether to stay at... More
1
Vote
Jessabelll
11 February 2018|
AnswerShow all 3 answers
Response from Bchgirlie | Reviewed this property |
Yes, English is spoken at the hotel. As far as Cartagena, it’s a very touristy town but it helps if you speak a little basic Spanish as not everyone in town speaks English
1
Vote
inialoki
3 November 2017|
AnswerShow all 4 answers
Response from Wanderluv215 | Reviewed this property |
Hi Inialoki! No, we do not. We didn't when we stayed there. Though, I am pretty sure they have deals and packages depending on season. Their meals at the restaurant is reasonable as their food is pretty good. Same with... More
0
Votes
Room Tips
"103 is the bomb . com"
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"Views and room configurations vary greatly"
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"Room 203 is amazing."
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"Contact concierge before arriving, they will make sure everything is perfect for your arrival."
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