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Hotel Cartagena Plaza

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Traveller (922)
Room & Suite (414)
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Overview
  • Excellent35%
  • Very good39%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“executive floor”(5 reviews)
“bell boy”(2 reviews)
“hotel offers”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hotel Cartagena Plaza
Offers & Announcements: 15% off room rate
Offers from Hotel Cartagena Plaza
Offers & Announcements: 15% off room rate
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Reviews (2,295)
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26
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All reviewsexecutive floorbell boyhotel offersbocagrande arearooftop
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1 - 5 of 150 reviews
Reviewed 1 week ago

The Hotel Cartagena I found is was clean and the staff VERY pleasant and helpful. I did not like the beach or the area around the building it look old, dirty and had so many annoying people trying to sell something.

Review collected in partnership with this hotel
Thank dazatr
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 1 week ago

Dear Dazatr. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is anything we can help you with.

A TripAdvisor Member
1
Reviewed 7 July 2018

This hotel is OK, nothing special. I will not visit again. It is clean and well equipped however the checkin and checkout processes are slow. More elevators are needed and the air conditioning in the room did not function very well. This problem was reported...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 8 July 2018

Dear guest, We appreciate that you have taken the time to give us a detailed evaluation of your experience. I am deeply sorry to hear that your stay did not fulfill your expectations. We apologize for the inconveniences presented with the elevators, these are in...More

Reviewed 15 June 2018

The hotel staff was very friendly and helpful. The room was very nice and very clean.the breakfast was great lots of options. The hotel is right on the beach you walk out the front door and walk directly across the street and you're on the...More

Review collected in partnership with this hotel
Thank Robert M
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 4 weeks ago

Dear Robert, Thank you so much for taking your time and give us some great feedback. We are very pleased to know that you have enjoyed your stay with us, and we are also looking forward to have you as a guest again. Have a...More

Reviewed 17 May 2018

Nice place to stay! Great staff, very convenient to Bocagrande and the rest of Cartagena. The vendors on the beach were a little annoying but were respectful to the guests. Price for the hotel was good.

Review collected in partnership with this hotel
Thank OscarS052018
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 19 May 2018

Dear Garth R. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is anything we can help you with.

Reviewed 17 May 2018

The only thing good about this hotel is that the room we had was huge. That aside, it was horrible. It was moldy and smelly as soon as you walk in. The walls are so thin, you can actually hear the next person brushing their...More

Thank madcap1025
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 21 May 2018

Dear Sr. We appreciate that you have taken the time to give us a detailed evaluation of your experience. I am deeply sorry to hear that your stay did not fulfill your expectations. We are also thankful for your comments which will help us to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cartagena
#15 Ocean View Hotel in Cartagena
#19 Great View Hotel in Cartagena
#30 Mid-range Hotel in Cartagena
#44 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cartagena
#15 Ocean View Hotel in Cartagena
#19 Great View Hotel in Cartagena
#30 Mid-range Hotel in Cartagena
#44 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (922)
Room & Suite (414)
Pool & Beach (144)
Dining (94)
Family and Play Areas (35)
Amenities (18)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Derek S
17 July 2018|
Answer
Response from CartagenaPlaza | Property representative |
Hello Derek, Yes! We count with room safes in every room with no additional cost.
0
Votes
Google Translation
Ricardo V
11 March 2018|
Answer
Response from CartagenaPlaza | Property representative |
Buenas tardes, Estimado Ricardo según el estado del tiempo brindado por accuweather para los meses de Septiembre y Octubre estaremos entre 31°/25° , lo que significa que tendremos un buen clima, soleado, algunas veces... More
0
Votes
Google Translation
Frank D
3 September 2016|
AnswerShow all 3 answers
Response from Fernando August... B | Reviewed this property |
I am not sure.. but a cab from the airport to the hotel is around 6 dollars
0
Votes
Room Tips
"maybee add conditioning in the bathrooms it was hard to find it around the area stores"
Read review
"Nothing special and this is a 4 star hotel but it seemed more like a 3 star."
Read review
"Get a room with a view of the beach. It's worth it."
Read review
"Ocean view! And club access!"
Read review
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