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Hotel Cartagena Plaza

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Traveller (909)
Room & Suite (407)
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Overview
  • Excellent34%
  • Very good39%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive floor”(5 reviews)
“bell boy”(2 reviews)
“hotel offers”(2 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Offers from Hotel Cartagena Plaza
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Offers from Hotel Cartagena Plaza
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,073)
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1 - 5 of 145 reviews
Reviewed 1 week ago via mobile

I have been around the country with my friends for many occasions and I have to say that this was the worst hotel experience I have ever encountered! I have been here since April 11 and will be leaving tonight back to USA. The food...More

Thank Mridhul C
Hotel's Favourite
Reviewed 12 August 2017 via mobile

Visited with my family in August for three nights, when at arrival I was unwell the reception staff kindly found us one room where I was able to lie down and sent me to see the ON SITE nurse, they kindly called a doctor to...More

Thank Nadia P
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 15 August 2017

Dear Customer. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our resort, do not hesitate to call us. Aura Amador López.

Reviewed 3 weeks ago

Our room was very nice but the bathroom door did not work properly and it was hard to open and close it. The elevators often took more than 15 minutes to get to our floor and they were always crowded. The food was awful -...More

Review collected in partnership with this hotel
3  Thank pblanco2690
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 3 weeks ago

Dear Blanco, Thank you for taking a moment to share your experience at the Cartagena Plaza hotel We regret that your past stay did not meet your expectations, and if they presented situations that were not pleasant for you, our reason for being are our...More

Reviewed 9 March 2018 via mobile

ATTENTION FOLKS. I just had an awful experience with AGODA and CARTAGENA PLAZA HOTEL, in Cartagena de Indias, Colombia. Even though the reservation and the payment were clearly confirmed and the vouchers were with me, I arrived at the lobby of the hotel and they...More

Thank Isaac T
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 17 March 2018

Dear Isaac T. Thank you very much for your comments. Since the admission, the problem was not directly with the hotel, but with the web portal, since the reservation reflected in our system was canceled. Due to this, it could not be given an income,...More

Reviewed 25 February 2018 via mobile

Hi. We stayed on floor 10 which is the executive floor. It was well worth the extra cost, as we got a special ‘concierge’ who could advise us on where to eat and where to go, and also look after us in a special breakfast/business/drinks...More

Thank Garth R
Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 28 February 2018

Dear Garth R. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is anything we can help you with. AURA AMADOR customer...More

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Best Value Properties in Cartagena, Colombia
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$77 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (909)
Room & Suite (407)
Pool & Beach (141)
Dining (96)
Family and Play Areas (35)
Amenities (18)
Business Centre & Event Rooms (3)
Questions & Answers
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Ricardo V
11 March 2018|
Answer
Response from CartagenaPlaza | Property representative |
Buenas tardes, Estimado Ricardo según el estado del tiempo brindado por accuweather para los meses de Septiembre y Octubre estaremos entre 31°/25° , lo que significa que tendremos un buen clima, soleado, algunas veces... More
0
Votes
Google Translation
Frank D
3 September 2016|
AnswerShow all 3 answers
Response from Fernando August... B | Reviewed this property |
I am not sure.. but a cab from the airport to the hotel is around 6 dollars
0
Votes
mghdi1120
2 September 2015|
Answer
Response from Mike R | Reviewed this property |
Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
0
Votes
Room Tips
"Ocean view! And club access!"
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"Book an executive room you won't regret it."
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"no coment every thing went well"
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"The floor 10 there are the suites, and also ypou can choose a room with sea view"
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