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08/10/2017 09/10/2017
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    Hotel Cartagena Plaza

    Cra 1ra No 6-154 . | Barrio Bocagrande, Cartagena 130010, Colombia
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    08/10/2017 09/10/2017
     7 people are viewing this hotel
    US$133
    US$129
    SAVE US$4
    US$133
    US$133
    Traveller (841)
    Room & Suite (337)
    Storyboard
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    Hotel San Martin Cartagena
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    Cartagena Millennium
    129 reviews
    #83 of 155 hotels in Cartagena
     
    Overview
    • Excellent30%
    • Very good39%
    • Average19%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Cartagena Plaza
    Special Price: 15% off room rate
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    Hotel Crisor
    6 reviews
    #128 of 155 hotels in Cartagena
     
    Hampton by Hilton Cartagena
    1,566 reviews
    #35 of 155 hotels in Cartagena
     
    Hotel San Martin Cartagena
    423 reviews
    #19 of 155 hotels in Cartagena
     
    Cartagena Millennium
    129 reviews
    #83 of 155 hotels in Cartagena
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,692)
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    11 - 15 of 132 reviews

    Reviewed 27 April 2017

    The city is beautiful, but the customer service is a bit different. I chose this hotel because of the kid's club. When I took my son the lady sitting down didn't even acknowledge us so we didn't feel comfortable leaving our son there. She wasn't...More

    Review collected in partnership with this hotel
    1  Thank Mayte A
    Response from CartagenaPlaza, Guest Relations Manager at Hotel Cartagena PlazaResponded 30 April 2017

    Thank you for taking the time to write your experience at our hotel. Your commentary is essential to improving our service. It is very disappointing to hear what happened, but I hope another opportunity to show you that it has improved. Cordially, Aura Liliana Amador...More

    Reviewed 16 April 2017 via mobile

    I just got back from a stay at this property. The hotel es well located in the area of Bocagrande, just across from the beach. My stay here was pleasant. We got there on an early flight and were told that check-in was at 3pm,...More

    Thank Valetejada
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 22 April 2017

    Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to all. On the other hand, I personally supervise them to be fulfilled. On the...More

    Reviewed 17 March 2017

    We stayed here for three nights. Room clean with big window to view the beach activities and the ocean. Bath shower taps were little tricky to figure out the right mix of hot and cold water. The staff is really friendly. Especially relating to our...More

    Thank Promod P
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 21 March 2017

    Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel. Cordially, Aura Amador Lopez Customer Service Coordinator.

    Reviewed 14 March 2017

    Couldnt get an additional key card for my room (they only give you one and lie about not being able to provide 2) had to wait 20 min for someone to open the door.. eggs at breakfast were green..eww.. facilities are super old (bathrooms) and...More

    Review collected in partnership with this hotel
    Thank millydeaquiz
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 15 March 2017

    Thank you for taking the time to write your comments. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to all. On the other hand, I personally supervise them to be fulfilled. Cordially, Aura amateur Coordinator...More

    Reviewed 20 February 2017

    Everything was good, except that we were handicapped by the fact that staff spoke very little of English and the services we wanted got very limited of them. In the world of globalization good communication in one common language is very important. However, staff were...More

    Review collected in partnership with this hotel
    Thank Vidya G
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 20 February 2017

    Dear Customer. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us, we will consider your suggestions. I hope your next stay is just around the corner. Call us if there is anything we can help...More

    Hotel Crisor
    6 reviews
    #128 of 155 hotels in Cartagena
     
    Hampton by Hilton Cartagena
    1,566 reviews
    #35 of 155 hotels in Cartagena
     
    Hotel San Martin Cartagena
    423 reviews
    #19 of 155 hotels in Cartagena
     
    Cartagena Millennium
    129 reviews
    #83 of 155 hotels in Cartagena
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$67 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Cartagena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 311
    • Reservation Options
    • TripAdvisor is proud to partner with HostelWorld, Hotels.com, Booking.com, Expedia, TripOnline SA, Orbitz, Travelocity, HotelsforEveryone, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hotel Cartagena Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    Add Photo Photos
    Traveller (841)
    Room & Suite (337)
    Pool & Beach (132)
    Dining (90)
    Hotel & Grounds (449)
    Family and Play Areas (34)
    Bathroom (32)
    Business Centre & Event Rooms (3)
    Nearby
    Hotel San Martin Cartagena
    423 reviews
    .46 km away
     
    Hampton by Hilton Cartagena
    1,566 reviews
    .23 km away
     
    Cartagena Millennium
    129 reviews
    .16 km away
     
    Hotel Crisor
    6 reviews
    .19 km away
     
    Nearby Restaurants
    Juan Valdez Cafe Av San Martin
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    .07 km away
    Guatila Restaurante
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    .19 km away
    Carbon de Palo
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    .20 km away
    Restaurante Boka Cocina & Bar
    260 reviews
    .24 km away
    Nearby Attractions
    Caribe Jewelry and Emerald Museum
    1,266 reviews
    .41 km away
    Sun Nao Casino
    119 reviews
    .37 km away
    Playa de Bocagrande
    326 reviews
    .51 km away
    Tunel y Parque Lineal de Crespo
    10 reviews
    .51 km away
    Ask a question
    Questions & Answers
    Frank D
    3 September 2016|
    AnswerShow all 3 answers
    Response from Fernando August... B | Reviewed this property |
    I am not sure.. but a cab from the airport to the hotel is around 6 dollars
    0
    Votes
    mghdi1120
    2 September 2015|
    Answer
    Response from Mike R | Reviewed this property |
    Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
    0
    Votes
    Deryn H
    26 August 2015|
    AnswerShow all 3 answers
    Response from Mike R | Reviewed this property |
    I was just there a couple of months ago - it's maybe 10 minutes away. The cab wasn't anywhere near $25! I paid 15-20 thousand Colombian pesos = $6 to $8. When you come out of the airport you'll immediately be in a line... More
    0
    Votes
    Room Tips
    "Book an executive room you won't regret it."
    Read review
    "no coment every thing went well"
    Read review
    "The floor 10 there are the suites, and also ypou can choose a room with sea view"
    Read review
    "The taxi driver outside the hotel can give some price and ask you raised price after."
    Read review
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