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    Hotel Cartagena Plaza

    Carrera 1 No 6-154 | Barrio Bocagrande, Cartagena 130010, Colombia
    011 57 313 5103746
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    28/01/2018 29/01/2018
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     13 people are viewing this hotel
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    US$144
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    Traveller (897)
    Room & Suite (353)
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    Overview
    • Excellent32%
    • Very good40%
    • Average18%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “private floor” (2 reviews)
    “public beach” (3 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,906)
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    21 - 25 of 139 reviews

    Reviewed 14 March 2017

    Couldnt get an additional key card for my room (they only give you one and lie about not being able to provide 2) had to wait 20 min for someone to open the door.. eggs at breakfast were green..eww.. facilities are super old (bathrooms) and...More

    Review collected in partnership with this hotel
    Thank millydeaquiz
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 15 March 2017

    Thank you for taking the time to write your comments. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to all. On the other hand, I personally supervise them to be fulfilled. Cordially, Aura amateur Coordinator...More

    Reviewed 20 February 2017

    Everything was good, except that we were handicapped by the fact that staff spoke very little of English and the services we wanted got very limited of them. In the world of globalization good communication in one common language is very important. However, staff were...More

    Review collected in partnership with this hotel
    Thank Vidya G
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 20 February 2017

    Dear Customer. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us, we will consider your suggestions. I hope your next stay is just around the corner. Call us if there is anything we can help...More

    Reviewed 11 February 2017 via mobile

    Staying at the Cartagena Plaza was a wonderful experience. The staff in every way, could not be better. The staff at Kasabe bar restaurant is Outstanding. They treat us with respect and they make us feel like family. Professional, educated and they keep the place...More

    Thank Envigado1953
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 13 February 2017

    Dear Customer. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again !....More

    Reviewed 1 February 2017

    We stayed at the Cartagena Plaza on the recommendation of a travel agent in Bogota, and were generally satisfied. The hotel, like most in Cartagena, is on Bocagrande, a COP7,000 (about US$2.35) cab ride from the old town. The Cartagena Plaza's lobby is quite glitzy,...More

    2  Thank Robert M
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 4 February 2017

    Dear Customer. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our resort, do not hesitate to call us. All your comments...More

    Reviewed 28 January 2017

    Our rooms were very nice, on the executive floor, very clean and comfortable. Our attendants were excellent, providing us with great, personal attention! We traveled with my elderly parents, so it was nice to have them personally looked after by Alfredo and Rodolfo!More

    Thank Cecilia G
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 1 February 2017

    Dear Cecilia. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are going back to Cartagena, do not hesitate to call us. Cordially, Aura Amador López...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$78 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Cartagena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 311
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, Expedia, Travelocity, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Cartagena Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    Add Photo Photos
    Traveller (897)
    Room & Suite (353)
    Pool & Beach (140)
    Dining (103)
    Hotel & Grounds (462)
    Bathroom (36)
    Family and Play Areas (36)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Frank D
    3 September 2016|
    AnswerShow all 3 answers
    Response from Fernando August... B | Reviewed this property |
    I am not sure.. but a cab from the airport to the hotel is around 6 dollars
    0
    Votes
    mghdi1120
    2 September 2015|
    Answer
    Response from Mike R | Reviewed this property |
    Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
    0
    Votes
    Deryn H
    26 August 2015|
    AnswerShow all 3 answers
    Response from Mike R | Reviewed this property |
    I was just there a couple of months ago - it's maybe 10 minutes away. The cab wasn't anywhere near $25! I paid 15-20 thousand Colombian pesos = $6 to $8. When you come out of the airport you'll immediately be in a line... More
    0
    Votes
    Room Tips
    "Ocean view! And club access!"
    Read review
    "Book an executive room you won't regret it."
    Read review
    "no coment every thing went well"
    Read review
    "The floor 10 there are the suites, and also ypou can choose a room with sea view"
    Read review
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