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Hotel Dorado Plaza

Orbitz.comUS$72*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$74*
US$72*
US$74*
US$72*
US$74*
US$72*
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Hotel Dorado Plaza
Hotel Dorado Plaza
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1,060 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Reviewed 22 July 2015

I knew of this hotel because I use to visit it in the sixties. It looked then like a good place to stay. NOT ANYMORE!! this hotel does not make it to be starred. On a scale of 1 to 10 I would rate it as -1. The room I got the paint was peeling off the walls. The air...

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1Thank Roberto L
Carlinville, IL
Reviewed 11 July 2015

When we arrived there we are told that we must wear a wrist bracelet to identify us as guest. This regulation would fortell the rest of our 1 night stay there. We were shown a room that was nice and cool. I noticed that the pillow smelled of mildew. We decided to take a nap, and we could not control...

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1Thank Omatepe
Cartagena District, Colombia
Reviewed 28 June 2015

Several days befoore our trip, the Hotel called to say that they were increasing the price per night. We refused to agree to the increase, since we had a confirmation of the price. We paid the confirmed price with bank transfer, as per their request. Upon arrival at 1700 we found out that our reservations had mysteriously "disappeared", even tho...

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1Thank JlLKORB
Reviewed 11 June 2015

Check in took 3 hours for some of us. We found cockroaches in one of the rooms, washroom wasn't working and the walls had mold build up. The mold was actually very common in all of the rooms (5 rooms). Beds seem outdated. Elevators, walls, floors, lobby, kitchen, everything is just outdated. It's common to find the patio furniture full...

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Helpful?
2Thank Jerry G
HotelDoradoPlaza, Guest Relations Manager at Hotel Dorado Plaza, responded to this review

Dear Jerry G, We want to apologize for all the situations you lived through your stay at our hotel, we are fumigaring constantly and the cockroaches have dissapeared. We have rebuilt our facilities to make you feel satisfied, our new staff have been trained to give our guests the best of service. There are some policies like the no show...

La Calera
Reviewed 26 May 2015

I was invited to a conference and the organizers picked this hotel for me. Everything was wrong. It smells bad, check in took 40 minutes at 11,30 pm when there was no one else waiting, there is no hot water in the shower and the pressure is lousy. Wifi only works in the lobby. Everything seems unclean and sticky, it´s...

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1Thank catamarilla2014
Providence, Rhode Island
Reviewed 22 March 2015

My family warned me that this was a great hotel back in the day, but it's gone downhill. My vacation was ruined due to still using paper, despite having a computer, which didn't state that Expedia booked 2 people per room. Now I'm paying for 2 rooms, they wouldn't allow my family to go to the room that I booked...

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Thank Jibern
Reviewed 6 January 2015 via mobile

Service: 45 min to check in, after that I used 15 min every time I tried to contact personell. Some staff was nice, but the ones in reception was not interested in helping. And I speak fluent spanish and English. The room: Was not cleaned when we arrived, we took a 3 hour walk. Still not clean when we came...

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2Thank Ørjan J
Seattle, Washington
Reviewed 5 January 2015

Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card...

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4Thank gheipranav
New York City, New York
Reviewed 3 January 2015

At check in we got cattle treatment. The security staff was rude and charged us extra money when our friends joined us at the pool bar. The desk staff is slow and not attentive, preferring let lines of multiple people pile up waiting for help. The rooms are dirty and run down, no hot water, pillows like pancakes. Towels and...

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2Thank William V
Reviewed 28 August 2014 via mobile

This hotel is not recommendable at all. Beginning with the very old installations that lack any maintainance, the slow service, old and dirty rooms. This place lacks any application of common sense of good management. During our stay, 1/2 elevators was out of order constantly, whilst the other one worked partly. Cueing up for several minutes for taking a lift...

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Helpful?
4Thank Mario S

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Dorado Plaza

Address: Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $82 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Dorado Plaza 3*
Number of rooms: 320
Reservation Options:
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Also Known As:
El Dorado Cartagena
Hotel El Dorado
Hotel Style:
#28 On the Beach Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dorado Plaza staff and other travellers.
13 questions
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Questions? Get answers from Hotel Dorado Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, Choose another hotel”
475sharim, 26 Jul 2015 | Read review
“Nothing on this hotel”
rosmiraf, 26 Jul 2015 | Read review
“Don't book this hotel!”
N3431ASrobertol, 21 Jul 2015 | Read review
“Don't come here”
Omatepe, 11 Jul 2015 | Read review
“stay far away from here”
JlLKORB, 28 Jun 2015 | Read review
5 of 5
Orbitz.com
US$72* /night
View Deal
Hotels.comUS$72
Hotwire.comUS$72
PricelineUS$74
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
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