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Very rude staff! We waited hours for our room. They treated my uncle like he was an animal and humiliated him while he came to visit. Kicked him out of the pool because we stepped away and weren't in the pool with them. I am...More
Response from María Cristina D, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 27 August 2016
Dear Mrs. Rossdlyn,
Thanks for writing and sharing your experience, we kindly want to explain what happened:
Our Time to check in is 15:00, however, We always try to check in our guest early if our availability allowed us, but please remind the check in...More
I had a great 20 night stay at Hotel Dann and I can only give positive reviews on this hotel. Good breakfast, one of the best beaches on El Laguito, nice staff, spacious rooms and worth the price big time. The pool is clean and...More
Thank Martin K
Response from María Cristina D, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 22 August 2016
Dear Mr. Martin,
For us it is really important to make you feel like home during your stay, We are glad to know you enjoy every minute of it and you had great memories in Cartagena.
We really hope you can comeback soon to this...More
Stayed for a week with my partner in February 2015. Great place to relax and easy access to the Old City by 5-10min taxi. Service was great - hotel staff very helpful. Good breakfast. Pool was never very busy. Direct beach access. Choose an oceanview...More
Response from María Cristina D, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 24 August 2016
Dear Mrs. Mara,
Thank you for your great comments. we are delighted that the hotel’s service, facilities and location suited your requirements. Our entire team is very committed to provide a unforgettable stay. We hope to welcome you back to the hotel soon.
We started our vacations around Colombia in Cartagena, from June 24th to July 9th. We stayed at the Hotel Dann Cartagena from 6/24 to 6/29, the hotel has a great location... the beach is excellent and well taken care of ... the pool was great....More
Response from María Cristina D, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 9 May 2017
Dear Mr. Nestor406,
We sincerely thank you for choosing us as your hospitality option; your comments strengthen the trust within our work teams, it's a true pleasure having met your expectations.
We hope to have you back at your Dann Hotel Cartagena.
Modern looking hotel. It's perfect for the traveler who is out and about and just wants a nice place to sleep. Otherwise, the hotel have much to offer. The service people are all really nice except for the people at the front desk. They weren't...More
Response from María Cristina D, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 31 May 2017
Dear Mr. Tone1313,
We thank you very much for having shared your experience here at our Hotel Dann Cartagena.
For us it is of great importance getting to know each of the comments out guest and clients have during their visit, it is because of...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$103 - US$218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Family Hotel in Cartagena
#12 Luxury Hotel in Cartagena
#13 Romantic Hotel in Cartagena
Non-Smoking Rooms ,
Number of rooms
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