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The hotel rooms we’re a little outdated but the service and staff were really nice. I especially liked the bell boy Jhonathan who was so helpful and extremely polite. He gave me so much useful information!
The lady who checked me out Mary? was not...More
Thank Robin S
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 1 week ago
Dear valued guest!
Thank you for taking the time to share with us and other travellers about your recent stay inMedellín.
We are pleased to know that our staff met all your expectations in spite of some the attitudes of some of our colleagues, we...More
Great location, near (almost) everything: business offices, shopping centers, restaurants, metro station (for tourism almost 10 minutes walking)
Great staff: front desk guys always smiling, housekeeper very kind.
Pool bar not open on week daysMore
Thank Jay O
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 3 weeks ago
Dear Valued guests,
Thank you for choosing to stay with us during your trip to Medellin. We are truly happy to knnow that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. All our staff...More
Stayed 3 days and was very satisfied with price facility and service. Hotel has the best Medellin location, Envigado, close to main offices and turistic interest locations. The front desk service need a little bit more smiles from attendants but they are efficient. The breakfast...More
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 4 weeks ago
Thank you for your recent stay and for taking the time to bring to our attention the details of your experience.
It is great to hear that you enjoyed our comfortable rooms and our delicious breakfast.
Nothing pleases us more than to see...More
I recently stayed in the San Fernando Plaza Hotel during a business trip to Medellin. The hotel is located in the heart of the financial and commercial district of the city, at walking distance from major business centers, corporate buildings, banks, restaurants and malls. The...More
Thank Carlos R
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 17 April 2018
Thank you for sharing your amazing experience at the San Fernando Plaza Hotel in Medellin with other travelers! It is great to hear that you enjoyed our comfortable rooms and delicious breakfast.
We are also pleased that you highlighted our privileged location.
Well all together it was surprisingly good.Hotel with frendly but not so profesional employes.
Service was not more then ok, food was acceptable but close to what they advertizing theirselves for....
But town of Medellin is what delighted me. Clean and tidy, not single dry...More
Thank Tonci M
Response from Alexander B, Director de Relaciones con Clientes at Hotel San Fernando Plaza MedellinResponded 5 April 2018
It is always a great pleasure to read visitor's reviews of our beloved city.
We as a five stars hotel work every day to guarantee high standards of quality and satisfaction in our guests, thanks to your comments we will make an exhaustive...More