Hotel Novotel Medellin El Tesoro
Carrera 25 A #1A Sur 45 Parque Comercial El Tesoro, Medellin 050022 Colombia
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About
#7 of 279 hotels in Medellin
Location
Cleanliness
Service
Value
Novotel Medellín El Tesoro boasts an ideal location, within Parque Comercial El Tesoro, the most important business and shopping center in the city. With direct access to exclusive clothing brand shops, spacious green areas, services and a commercial zone. Enjoy the experience of our 5 different types of rooms, specially designed to cover all your needs, from 30 to 95 mt2. Start each day with our breakfast where you will find fresh fruits, natural juices, cakes, cheeses, typical food and the best Britt coffee in Colombia.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Babysitting
Car park
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Soundproof rooms
Air purifier
Bathrobes
Desk
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, Spanish
Location
70Somewhat walkable
Grade: 70 out of 100
35Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
Carrera 25 A #1A Sur 45 Parque Comercial El Tesoro, Medellin 050022 Colombia
Name/address in local language
Getting there
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817Reviews9Q+A12Room tips
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This is a lovely hotel with nice quiet rooms. The beds were lovely and we slept great. The hotel is connected to the El Tesoro shopping so you never have to go outside. It you want a shopping mall experience it is perfect. And the huge mall is beautiful. It is quiet isolated and the only thing in the area is the mall. If that is what you are looking for then it would be perfect.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Note that no glass is allowed at the pool so get your drinks for the adjoining bar in something...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Okay stay… staff are friendly but beware they speak minimal English. Rooms are clean and mine had a beautiful view of the city. Being attached to such a beautiful mall was terrific and I often went to stretch my legs and do a little shopping. I would have given four stars but for the food. It simply is not good. Whether ordering room service or eating at the buffet it is poor at best. Even if you have free breakfast I would say skip it and eat at one of the wonderful restaurants in the mall.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We enjoyed this hotel. It's connected to a shopping mall so you can explore the mall without having to go outside. The rooms all have great views of the city. There is a bar on the top floor so you can also see the city from there.
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Date of stay: February 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful breathtaking sights included at this fantastic Holel. Located within the Tesoro Mall it offers everything you need to stay busy, shop and discover Colombian culinary delights or just relax. The rooms are spacious and comfortable. The pictures are a true depiction of what to expect.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 7 Oct 2022
Dear NILDA We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room was beautiful and Gustavo was very helpful! We were not a fan of the limited hotel amenities offered in the room everything had to be purchased and the bar and pool were always closed during our stay (even though reception said it was open). At times it felt like staying at a hostel. There was noise above either construction or moving of furniture in the mornings. The breakfast was extremely expensive so try to get it when you book your room or go to the mall to eat. The 'king' bed is more like a full bed so take that into consideration. The hotel had a lot going on and seemed very busy especially on floor PP where they had an exhibit with a lot of people and limited space.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 29 Aug 2022
Dear SATOYA B Thanks for share your commentary with us. It is a pleasure that you have stayed at the hotel and that you leave us these comments, they are very important to be better day by day. Regarding your comment. We will take corrective actions with the aim of improving our services, our bars and common areas have specific hours in which attention is paid At Novotel we ensure the safety of our guests in general and we ensure compliance with regulations Thanking you once again for sharing your experience with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 2 Aug 2022
Dear JFALVAREZ We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am here on a business trip and the hotel offers a home office option where I am able to comfortably work from. They also offer Ethernet service for extra security. The manager Juan Carlos was extremely understanding and helped set up my desk. They made sure all connections were working and followed up constantly.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 19 Apr 2022
Dear zharick We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this hotel. It has a great location. The staff is very caring and helpfull. I love the smell in the lobby. And the views on each floor is amazing. En una palabra todo es espectacular lindo y limpio. Ya se que la proxima me vuevo a hospedar en el novotel.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 19 Apr 2022
Dear CHARMEDC We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This a new new/modern/clean & well organized hotel. It is quiet (not so common in Colombia) & is in an elite neighborhood & generally very safe location. It forms part of the most up-scale shopping malls in Mde, so is an oasis of calm compared to the more urban downtown hotels (due to not having any traffic noise right outside) Take an Uber to central El Poblado for US$2-3. Its professional & super friendly/helpful staff add to its welcoming environment. Great views from the upper floors. I will definitely be staying here again, when I return to Medellin later this year.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 15 Apr 2022
Dear TRUDE555 We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are kind, rooms are clean and spacious with everything in working order. Breakfast each morning was great and I enjoyed the variety offered every day. The hotel connects to a large shopping center which was very convenient. I highly recommend staying here.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Teresa Mejia, Director General at Hotel Novotel Medellin El Tesoro
Responded 26 Mar 2022
Dear guest We greatly appreciate your comments regarding your stay at Novotel Medellin El Tesoro. We will extend your observations. I am sure that these comments will serve as an encouragement to our entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as pleasant as the previous one. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$92 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
238
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Claim Your ListingHOTEL NOVOTEL MEDELLIN EL TESORO: UPDATED 2023 Reviews, Price Comparison and 294 Photos (Colombia) - Tripadvisor
Frequently Asked Questions about Hotel Novotel Medellin El Tesoro
Which popular attractions are close to Hotel Novotel Medellin El Tesoro?
Nearby attractions include El Tesoro Parque Comercial (0.2 km), Evok (0.2 km), and Folklor (0.3 km).
What are some of the property amenities at Hotel Novotel Medellin El Tesoro?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Novotel Medellin El Tesoro?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hotel Novotel Medellin El Tesoro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Novotel Medellin El Tesoro?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Novotel Medellin El Tesoro?
Conveniently located restaurants include La Santa Guadalupe Medellin, Della Nonna Mall del Este, and Niku Medellín.
Are there opportunities to exercise at Hotel Novotel Medellin El Tesoro?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Novotel Medellin El Tesoro have airport transportation?
Yes, Hotel Novotel Medellin El Tesoro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Novotel Medellin El Tesoro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Novotel Medellin El Tesoro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Novotel Medellin El Tesoro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.