3 people are viewing this hotel
US$161
No prepayment needed
US$155
US$161
US$121
Expedia.comUS$155
PricelineUS$161
Official SiteUS$145
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (257)257
Room & Suite (96)
Videos (2)
About
#62 of 278 hotels in Medellin
Location
Cleanliness
Service
Value
Bringing Click Clack's award-winning and eyebrow-raising design to the country’s city of eternal spring, the Click Clack Medellin is a 119-room playground of interactive experiences and luxurious comfort, located at the heart of El Poblado. From the luscious green outdoor lobby lined with restaurants, shops and galleries, to the jaw-dropping mountain views
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Rooftop terrace
24-hour security
24-hour check-in
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Taxi service
Baggage storage
Concierge
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
377Restaurantswithin 0.5 km
79Attractionswithin 0.5 km
Contact
Calle 10B, 37-29, Medellin 050021 Colombia
Name/address in local language
Getting there
PobladoMedellin Metro17 min
Car HireSee all Medellin car hire
330Reviews3Q+A27Room tips
Reviews
Traveller rating
- 148
- 44
- 35
- 39
- 64
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Please don’t book this hotel. To many stuff, that are very intrusive. They didn’t bring our luggage to the room, beacuse they didn’t find it :) They are very slow at breakfast. No selection of food for breakfast. No free coffee at breakfast (but you pay for breakfast) if you drink a single cup of tee before. No white bread/toast for breakfast. They didn’t not clean the room after our first day. They didn’t answer on whatsup. No telephone in the room, no gym in the hotel. They are behaving as a 6 star hotel but they cannot be. Not a single free water bottle in the room….
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 5 days ago
Hello! Thank you for reaching us back. We're deeply sorry to receive this kind of feedback, at the Click Clack Hotel our priority making our guests feel comfortable and happy! Please excuse us once again for the luggage inconvenience. Unfortunately, upon your arrival, the bell boy was a bit busy and took longer than expected, to deliver the bags to your room. About the breakfast, lets us explain over again how it works; Daily you can grab limited times from the buffet, fruits, hams, cheeses, breads and granola. In addition, you have (1) main dish you can order from the menu as well as (1) Hot and (1) cold beverage. You Check Out morning you had already requested hot teas for your breakfast, reason why the coffees you ordered next, were charged. However, we received your comments and agreed to give you the espressos, free of charge. We take very serious our guest feedback, and we will share immediately your comments to continue improving. We hope you can come back and let us change the impression you left with, we still have plenty of experiences to be unlocked. You will always be welcomed at the Click Clack Universe! Have a wonderful day. Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The pictures don’t do this place justice. It is absolutely beautiful! Not to mention that the staff is attentive, welcoming, knowledgeable about the area, and incredible! 10/10 will come back and stay here again!
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 18 Jul 2022
Hello Andrea! Thank you for taking the time to share your comments with us! We're thrilled to know you consider the hotel is absolutely beautiful. We’re a design hotel, so style and aesthetics are pretty relevant for us. It's amazing the staff was very attentive and welcoming with you. It’s very encouraging to find great comments about our staff and service; Every day we try to keep our quality up! It’s amazing for us to read you will definitely come back, please allow us to have you back very soon! Have a wonderful day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Click-Clack is architecturally interesting hotel constructed around an open-air courtyard with a variety of lush plants, a bar and a couple of restaurants. There is no traditional entrance or check-in desk, you'll eventually figure it out. We were assigned room 206 which is generally on the same level as the courtyard and looks out on an external staircase and a solid wall. If you stood in just the right spot and twisted your neck you could see the sky, but just a sliver. Despite the gloomy location, the room included a "terrace" which was essentially a closet between two rooms that was open to the exterior and had a frosted glass wall separating it from the corridor. I have no idea what the purpose of this was or who would use it. That extra space could have been put to better use as part of the room, which was somewhat small, with a queen sized bed, a desk and some open air shelves, and little else. The bathroom area had a tiny metal sink (which was starting to rust around the edge) a small shower cubicle and a separate toilet. The room included an array of oddball snacks like collagen water and beet paste that were complimentary. There were also two cans of plain water at $3.75US each. The hotel had an active party scene with bass thumping until late in the night from the rooftop bar. Any loud conversations in the hallway could also be heard in the room. We had lunch in the courtyard on the first day, the food was edible but a bit plain, the only seasoning was the sawdust flying around from the ongoing construction project above our heads. We asked the staff pause the work while we ate as the sound of saws (and the sawdust) was not helpful to enjoying our lunch. After that I didn't return to the restaurant even though breakfast was included with our rate. We also had an incident with trying to use the hotels laundry service. We did end up with clean clothes, but only after extensive arguing with the hotel staff. They sent an apology and two cans of sparkling coffee, which we left untouched. Overall it seemed that the hotel's main purpose is to provide spots for selfies and partying. Not a great recipe for a hotel.…
Read more
Date of stay: February 2023
Rooms
Service
Sleep Quality
Room Tip: For the best room, stay at a different hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is a beautiful property with lots of amenities and a great vibe BUT be aware - very loud music from on site DJ plays until 2, and rooms - while modern and funky - have very little storage. So if you are ok living out of your suitcase and using the free earplugs to get some sleep this place is fantastic. It is a great location - walkable to many restaurants cafes and bars and even the metro.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 16 Feb 2023
Hello! Thank you for taking the time to share your comments with us: In the process of self-evaluating, it's relevant to have feedback such as the one you shared with us. We love you consider we're a beautiful proferty with lots of ametinies and great vibe: We’re a design hotel, so style and aesthetics are pretty relevant for us. We’re thrilled you liked our location: We hope you got to enjoy the restaurants and bars around, and our own, of course. We are also sorry that the noise has bothered you, we fully understand it: For a future occasion, please let us know about this inconvenience so that we can recommend you to use the ear plugs available in your room. This helps a bit! Likewise, we will immediately share your comments with our team in order to provide the best experiences for our guests. Please allow us to have you back very soon. Have an amazing day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hip hotel in festive part of El Poblado. Can be noisy but location is ideal. The strict door poiicy is to curb the bad element of the tourism boom. Medellin's vibe is still awesome and Click Clack fits right in. Respect this beautiful city!
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Great breakfast! Walk everywhere.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 16 Feb 2023
Hello Johnny! Thank you for taking the time to share your comments with us! It's amazing for us to read your review and know that you had a great experince: Our priority is making our guests feel comfortable and happy. We love you consider we're a hip hotel with an awesome vibe as Medellín city. It's very encouraging for our team to find great comments about our service. Everyday we try to keep our quality up! Please allow us to spoil you a little more in a future visit. Have a wonderful day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was excited when we arrived at the Click Clack- such a stylish hotel. My room (size XL) was huge and appeared well appointed at first. But... then reality sunk in. The hangers are cardboard that collapsed when used to hang a blouse. The sink is the size of a medium mixing bowl- if you were even contemplating doing personal laundry, think again. The bathroom itself is tiny- even though the room itself was huge. There was no phone in the room- they provided an android phone to use during our stay which I thought was fantastic- until I found it didn't work outside the hotel, was difficult to navigate and this was the only way to contact the hotel other than physically going to the front desk. I was there a Wednesday-Saturday and the earliest the nightlife sounds in the rooftop and/or first floor patio dissipated was 1am; 4am on Friday night. Oh- and I hope…
Read more
Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 4 weeks ago
Hello Mollie, We're sorry your experience with us was not as expected! We are a design hotel, so style and functionality, are pretty relevant for us: Indeed the sink was not thought for washing clothes, this is why it does not have the right size for it. For a next time, let us know that you would like to access our laundry service, you will receive your clothes the same day folded and ironed. Were also sorry you didn't liked our Click Clack Phone, it is though in order to allow you booking the full catalog of the hotel services such as massages, room service, transportation and more, with just one click. However, as any other regular phone of a hotel, it is not made to be taken outside, were our services have no coverage. We hope you can come back and let us change the impression you left with, we still have plenty of experiences to be unlocked. You will always be welcomed at the Click Clack Universe! Have a wonderful day. Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this place. They have discriminatory practices and will not let guests TO THE COMMON AREAS of the hotel if they chose not to. I have NEVER experienced this. Their canned answer is they reserve the right of admission. Overall a terrible experience. I have been here a few times. This will be my last.
Read more
Date of stay: January 2023Trip type: Travelled on business
Room Tip: This hotel is expensive. I would certainly pick other hotels who are better designed, egret...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 7 Feb 2023
Hello Juan! Thank you very much for taking the time to share your comments with us. At the Click Clack Hotel our priority making our guests feel comfortable and happy. This is why in order to ensure the safety and harmony of our guests; visitors are not allowed in the rooms, if they are not registered guests. This is a policy that applies to every guest at the hotel and must be informed at the Check In, or when a non registered guest arrives. Additionally, remember we are a hotel that does not support practices that promote sex tourism, so the hotel may cancel hosting services in these cases. This applies too for the common areas, but we never meant to be rude or disrespectful to you. We hope to have you back very soon so that you can live a different experience at the hotel. Have a nice day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After traveling for a living for decades, I didn't think I would encounter a hotel whose rooms are this dysfunctional and whose operations are so lacking. Nothing in the room was easy to use, including the phone, the TV and the air-conditioning. The lighting is so poor in the tiny open bathroom that shaving was all but impossible. Getting in and out of the shower/tub was even more dangerous as there is a two-foot wall to climb over. You are given one face towel and one hand towel, both of which are of a quality that reminded me of my time at summer camp. Worse, they were not replaced everyday. The cardboard hangers are a cruel joke. This "high-end" hotel, in one of the coffee-growing capitals of South America (Medellin), does not put a coffee maker (of any kind) in the room. You are charged for consuming the canned drinking water while the odd assortment of items in the mini bar (eg, a beet-flavored candy bar, unseasoned nuts) are free of charge (though not replenished). The noise from the roof top bar carries on late into the night and not even the best earplugs will block it out. On the bright side, the internet worked well, the bedding was good, and most of the staff were friendly (if not up to the job).…
Read more
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 7 Feb 2023
Hello! Thank you for taking the time to share your comments with us, every day we try to improve our quality and service. We are a design hotel, this is why our style is designed to have dimmer lighting, it is unfortunate that this was not to your liking. We are also sorry that the noise has bothered you, we fully understand it: For a future occasion, please let us know about this inconvenience so that we can recommend you to use the ear plugs available in your room. This helps a bit! Likewise, we will immediately share your comments with our team in order to provide the best experiences for our guests. Please allow us to have you back very soon. Have an amazing day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you value getting any sleep, avoid this hotel at all cost. Excessively loud roof top music playing until the early hours. On complaining I received back a non-sensical message stating 'It's part of our DNA.' Pathetic & comical. I was asked if I'd like ear plugs & some hot tea 'too soothe me.' Very patronising. Nothing done about the music which continued until 2am. So have paid hundreds of pounds to be given sleep deprivation torture. No point having a bed in the room. Breakfast was a shambles. Took ages to place an order despite four waitering staff standing around talking to each other & only one other couple there. Had to ask for cutlery. When it came to the simple task of signing for the breakfast it took nearly 15 minutes, apparently a pen could not be found. Majority of staff need further training & appear it's an effort to assist you. A few junior staff at the reception were good. I believe one is called Andreas. Corridors ridiculously dark with weird piped music. You need to start the shower a good 5 minutes before you want one if hot water is what you require. For a 5* hotel the rooms were very small. I think they're trying too hard to be hip & trendy & in so forgetting the basics of hospitality. Like sleep & good service. Having travelled extensively in some superb hotels throughout the world, I would rate this as the worst . You'd be better booking into a youth hostel, at least you wouldn't feel financially ripped off & you'd definitely get a more peaceful night sleep. Please don't waste your money staying there. Plenty of other better hotels in the area which deserve your custom more.…
Read more
Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent 3 days in Medellin at the Click Clack hotel. I had booked a XL room (traveling only with my husband but we appreciate a spacious room) but we got upgraded to a 2XL at check in (I’m a gold member with Expedia so it’s one of the benefits but not all hotels honor that). Thank you Ahmet ;) The room was quite spacious with a huge bathtub in the middle (unclear if that’s ever being used, didn’t seem that practical). We had enough space and the room was nice with a modern vibe however you notice pretty quickly that it’s sort of cheap materials, like a nice stylish ikea furnished room. Yes, as you might have read in the other reviews, the room was dark but it really didn’t bother us that much. I just think that for the space, the bathroom could have been structured in a more efficient way and not give a feeling of being tiny but otherwise the room was fine. I also read quite some comments about the rooms being noisy, ours was in the internal courtyard and honestly it was fine. There was some music maybe till around 23.00 but nothing unbearable or really disturbing. The common spaces were pretty cool, we didn’t eat in any of the restaurants but had breakfast in the main area and drinks at the rooftop. They have a pool but it’s tiny (no spa but they offer in room massage). All is very nicely curated and quite pleasant and enjoyable. Breakfast was included and was fairly good - a mix between a buffet and a la carte options. The location was great. Lots of bars and restaurants are walking distance and we felt safe wandering around in the area. It’s well known to be full of tourists and foreigners so might not be the most authentic area in medellin but we definitely enjoyed it. The staff was nice, trying to be helpful but not always succeeding. They wouldn’t always come through with their promises and I would recommend to figure out your diner reservations and other planning yourself. All in all a good choice; we had a nice stay and enjoyed our few days in Medellin.…
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Click Clack Hotel, Propietario at The Click Clack Hotel Medellín
Responded 19 Jan 2023
Hello! Thank you for taking the time to share your comments with us: In the process of self-evaluating, it's relevant to have feedback such as the one you shared with us. It's amazing for us to read that you got to enjoy the rooms and common spaces: We’re a design hotel, so style and aesthetics are pretty relevant for us. We’re thrilled you liked our breafsat got to enjoy the location: We hope you get to enjoy the restaurants and bars around and our own, of course! It's very encouraging for our team to find great comments about our service. We will definitely share your comments with the involved areas, in order to improve our guest experiences. Please let us know anything you need! Have a wonderful day! Laura Rivera Head of Guest Service The Click Clack Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$133 - US$168 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
119
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE CLICK CLACK HOTEL MEDELLIN: UPDATED 2023 Reviews, Price Comparison and 257 Photos (Colombia) - Tripadvisor
Frequently Asked Questions about The Click Clack Hotel Medellín
Which popular attractions are close to The Click Clack Hotel Medellín?
Nearby attractions include Dancefree (0.2 km), NOMAD (0.2 km), and MEDELLIN CREW (0.2 km).
What are some of the property amenities at The Click Clack Hotel Medellín?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Click Clack Hotel Medellín?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Click Clack Hotel Medellín?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Click Clack Hotel Medellín?
Yes, valet parking is available to guests.
What are some restaurants close to The Click Clack Hotel Medellín?
Conveniently located restaurants include La Pampa Parrilla Argentina, 360 Rooftop Bar, and Betty's Bowls.
Does The Click Clack Hotel Medellín have airport transportation?
Yes, The Click Clack Hotel Medellín offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Click Clack Hotel Medellín?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Click Clack Hotel Medellín?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Click Clack Hotel Medellín?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Click Clack Hotel Medellín?
Many travellers enjoy visiting Pueblito Paisa (3.2 km), Parque Memorial Inflexion (2.5 km), and Yolo Hostel (1.7 km).