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Gran Hotel

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Traveller (46)
Room & Suite (119)
Dining (22)
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Overview
  • Excellent45%
  • Very good36%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“reception area”(2 reviews)
“arepas”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (451)
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All reviewsdowntown medellinreception areaarepasdoormanbalconynoisebedelevatorwifi
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1 - 5 of 27 reviews
Reviewed 2 weeks ago

Hotel is located in a nice area, in a few minutes walk from good restaurants and cafeterias. If you are new to the city, a couple of city landmarks (like museum of Antioquia) are in a close vicinity. At first check in process was very...More

1  Thank Kristīne G
Response from GranHotelMedellin1, Director de Relaciones con Clientes at Gran HotelResponded 2 weeks ago

Thank you Kristine for leaving us your comment. We see many positive things and, of course, things to improve, in some cases with the communication of their concerns, in others with improvements in our service. We regret that the check-in process has been so long...More

Reviewed 28 March 2018

The hotel is in downtown Medellín, probably in one of the busiest locations, so the noise of the traffic was terrible. I made the mistake to ask for a room with balcony, and that made worst the situation. The staff was very nice, mostly the...More

Review collected in partnership with this hotel
Thank carcalumo
Response from Servicio al Cli... G, Servicio al cliente at Gran HotelResponded 28 March 2018

Good evening carcalumo Initially we thank you for taking the time to write us your comment, it is very important for us, to know the things that there are to improve, we regret your wait to use the elevators, it is really something sporadic that...More

Reviewed 24 August 2017

It seems to be the best (only) option in downtown Medellin. The staff were very friendly and eager to help. The room while very simple was always clean. The breakfast while free was not very good, I expected better coffee (tinto) since Columbia produces such...More

Review collected in partnership with this hotel
Thank robertosB740JI
Response from Servicio al Cli... G, Servicio al cliente at Gran HotelResponded 25 August 2017

We appreciate your comments. Gran Hotel Medellin is in a process of continuous improvement to guarantee a better experience during your stay, our food and beverage department will continue working to offer a better quality in all its aspects. We look forward to your next...More

Reviewed 3 August 2017 via mobile

The service at this hotel was excellent, and they provided three nutritious and generous meals a day. The room and bathroom were also comfortable and clean. It was also nice and close to some great attractions, such as the Botero sculptures and the museum featuring...More

Thank MariaKaaren
Response from Servicio al Cli... G, Servicio al cliente at Gran HotelResponded 4 August 2017

Dear Maria Thank you for giving us your opinion about the Gran Hotel Medellin experience. We are pleased to know that our service has been to your liking, just as the rooms have fulfilled your expectations in terms of comfort and cleanliness, we regret the...More

Reviewed 21 June 2017

Muy atentos, siempre amable i listo para ayudar. They where always ready to help. the breakfast was good en the rooms where clean. The hotel was clean and all the personal that we meet where nice with a smile always ready to help.

Review collected in partnership with this hotel
Thank Chandrika F
Response from Servicio al Cli... G, Guest service at Gran HotelResponded 23 June 2017

Hi Chandrika. We are thankful for your comments about your experience with us, we're happy for give to you A quality stay and many times worth repeating. We hope you will always be welcome

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room Service
Free Parking
Airport Transportation
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$39 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Medellin
#6 Business Hotel in Medellin
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$39 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Medellin
#6 Business Hotel in Medellin
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (46)
Room & Suite (119)
Dining (22)
Pool & Beach (4)
Amenities (23)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Shane D
15 June 2016|
Answer
Response from Servicio al Cli... G | Property representative |
Dear Shane D, thank you for contacting us, we are located at the best area of downtown Medellin around 15 minutes by car to parque lleras; you can find museums, theatres, shopping centers, restaurants and all you need near... More
0
Votes
Google Translation
Tweety1957
22 January 2015|
Answer
Response from GranHotelMedellin1 | Property representative |
Tweety1957 Cordial saludo, El costo de la habitación para una persona es de $162.760, para dos es de $189.800 (pesos colombianos); estas tarifas incluyen impuestos, seguro hotelero y la utilizacion de todos los servicios... More
0
Votes
Google Translation
Room Tips
"Ask for a quiet room. Hotel is located on a large avenue, morning traffic is very noisy."
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"Do not ask for the ones with balcony."
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"Quiet rooms are available, ask the front desk."
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"Book directly in their home page"
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