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What is Travellers’ Choice?
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About
#22 of 279 hotels in Medellin
Location
Cleanliness
Service
Value
Travellers' Choice
Diez Hotel Categoria Colombia is an excellent choice for travellers visiting Medellin, offering a trendy environment alongside many helpful amenities designed to enhance your stay.
Diez Hotel Categoria Colombia is a trendy hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features room service, a concierge, and a rooftop terrace. Plus, guests can enjoy a fitness center and free breakfast, which have made this a popular choice among travellers visiting Medellin. For guests with a vehicle, free parking is available.
For those interested in checking out popular landmarks while visiting Medellin, Diez Hotel Categoria Colombia is located a short distance from Parroquia de San José de El Poblado (0.4 mi) and Parque El Poblado (1.9 mi).
While visiting Medellin, you may want to try some burritos at one of the nearby restaurants, such as Delirio exquisito, El Loco Carnal, or Ay Caramba Tex-Mex.
Medellin is also known for some great historic sites, including Pueblito Paisa, Parroquia Nuestra Senora del Rosario de La Piedra, and Yolo Hostel, which are not too far from Diez Hotel Categoria Colombia.
Enjoy your stay in Medellin!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle tours
Walking tours
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Soundproof rooms
Room service
Safe
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mountain View
Languages Spoken
English, Spanish
Hotel links
Location
99Great for walkers
Grade: 99 out of 100
344Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
Contact
Carrera 10a 34-11, Medellin 050014 Colombia
Name/address in local language
Getting there
PobladoMedellin Metro19 min
Car HireSee all Medellin car hire
1034Reviews15Q+A100Room tips
Reviews
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We stayed for 5 days with 3 teenagers and loved it! amazing location, we could just walk around and found great restaurants and cafes. everyone at the front desk, concierge, room services, 6th floor restaurant etc, was really welcoming, accommodating and friendly, Highly highly recommend.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 1 week ago
Good morning. Thank you for your excellent comment, it is very important for us to know your comments as this helps us to grow day by day and at the same time we are pleased to know that the stay was to your liking. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
I loved waking up to the view of the mountain. The co-working space in the lobby area was very convenient. The breakfast was very good as well. The floors look like museums based on region in Colombia which is cool. Close to all the action of Poblado, but since it at the top of the hill of Calle 10 it was not as noisy. Overall a great stay.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 2 Aug 2022
Dear Guest, Thank you for taking a moment to share your experience. We are happy to hear your feedback about our hotel and our service. We always want to receive feedback from our guests and know about their experiences. We hope you can visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would not come back to this hotel. I loved it because it was in a good location and it was clean and staff very friendly. They must have new management because everything is different. The beds were not made completely, there was no soup, the towels were very old and had stains, most of the outlets did not work, and the staff is rude. This hotel used to be our go to hotel when we traveled to Medellin. But the last couple of times you can see the quality of the hotel go down. This time the room we got put on was next to the elevator and you can hear everything the whole night and could not sleep. The next morning we asked if they could move us to an other room and they said they would. To leave our bags packed and when we came back they would move us. When we got back we checked with the lobby and they lady in the front was extremely rude. She said that the lady in the morning had forgot to move us and just brushed us off. She become rude and did nothing to help. Honestly there are a ton of new hotels in the area now that are in the same price range and better. Save your time and don’t come here !!…
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 1 week ago
Good afternoon. We appreciate your comments which are of great importance in our improvement work. Our mission is to make your stay as pleasant as possible, taking into account that it was not so we would like to apologize to you, In advance we want to express our commitment to improvement in the face of your observations and opinions as they are important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Disappointing stay. They placed me in a room on the third floor where they were remodeling, and next to a room that was being remodeled. Non-stop hammering and loud noises all day long. I had to reschedule my phone meetings, and could not rest. They changed my room after I loudly complained. Then, they placed me in a room that was already being occupied. When I opened the door, there was a person on the toilet defecating. The cleaning of the rooms also needs to improve. There was hair all over the bathroom sink, and the carpet looked liked it had not been vacuumed. Lastly, the Front Desk Staff was NOT welcoming or friendly. Almost like they don't like dealing with Customers.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 19 Jul 2022
Good morning We appreciate your comments which are of great importance in our improvement work. Our mission is to make your stay as pleasant as possible, taking into account that it was not so we would like to apologize to you, and ask you to contact us through our email servicioalcliente@diezhotel.com, informing us what happened again to be able to generate a more personalized attention. In advance we want to express our commitment to improvement in the face of your observations and opinions as they are important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is clean and comfortable and the location is excellent if you are looking for nightlife. There are many restaurants and bars within easy walking distance. Not a great location if you are looking for peace and quiet.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 11 May 2022
Dear Guest, Thank you for having chosen to stay at the Diez Hotel Categoria Colombia during your visit to Medellin and for having taken the time to share comments about your experience. Beforehand we wish to express our commitment to improvement on their observations and opinions as they are important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We haven't seen too much of Medellin, but what we saw in El Poblado really amazed us, and Diez Hotel is a great accommodation option in that area. It's located smack in the middle of the nightlife area, but we had no problems with the noise coming from the outside. It's a block away from the pedestrian street that has multiple restaurants, bars and anything you would want for a great night in town. Hotel has several restaurants and a conference center. It seems like it would be an excellent option for a conference, but we only stayed there for vacation. Our stay came with a free breakfast option and the breakfast was exceptional. Overall, staff were very friendly and helpful. One of the convenient things for the American tourists in times of COVID was the fact that you can request an on-call nurse to come into your room and conduct a rapid COVID test. Then you get a certificate of your test result that you can use to fly back home. And the hours that they offer are extremely flexible! We had our nurse come at 8 PM. It wasn't very cheap as it cost smth like 160K pesos or about $45.…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 26 Apr 2022
Dear Guest, Thank you for sharing your kind feedback about your experience at the Diez Hotel categoria Colombia. We are glad to note that you had a pleasant and a memorable stay. The entire team is delighted to read your kind comments in your feedback. We look forward to welcoming you back again soon !! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We can say that the best thing about the Hotel is the location; It is in the middle of the best tourist area of Medellin. The rooms very comfortable. For work trips like the one I made, some details are needed, such as: A quite business center and more stable WiFi and the most important thing is that it is a bit difficult to rest at night, because the hotel is close to the nightlife and the music is heard until very late at night. Breakfast: very weak, for a hotel of this category it should be better in quality. Front Desk Staff: Not so good, could be friendlier and more available to resolve any issues that may arise. In conclusion: Improving some details, it can be a great option for business travelers.
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Date of stay: March 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 22 Mar 2022
Thank you very much for your comments which help us to improve, our mission is to make the guests feel as good as possible. Beforehand we wish to express our commitment to improvement on their observations and opinions as they are important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second time in this hotel and the last one. Their front desk personnel was quite rude and not well mannered. One of the maids for room cleaning was quite rude also. A lady in the front desk when I asked her about the companion policy I cover in another paragraph just told me " I already explain that to you at check in". Needless to say it drove me nuts. That is an unacceptable answer. I don't know if it is that they work for low salaries (which they surely do) or under too much stress but I had 2 separate incidents that I have not have while staying at about 6 or 7 different hotels in Medellin. Room is ok. Good bed. Bathroom and room design I don't like. Should be more private. Furniture is pretty and tv is ok, it lacks Netflix but you can watch youtube. They have maybe the best floor decoration of any hotel in Medellin. It is quite charming. Very good view of Medellin from high floors. They bring you bottles of water for free which is a plus since most hotels in Medellin dont do that. Breakfast is good. But mostly the same everyday. The guy doing the omelettes may be their best employee. Very attentive and well mannered. Hotel does not have a pool and the use of jacuzzis or the gym is to be arranged at the front desk. This is not a hotel for solo travelers. I paid a 4 night stay for 2 people in the room. My companion stayed for only 2 nights and had to go. I cannot enter another person unless I payed 200k cop for an "extra person" even though I was alone in the room. That is a stupid policy since I already payed for 2 people in the room. Not for 2 "check in". So beware of extra costs here. They also give you one key for room even if you have a companion. Second key they charge you which is also a first in any other hotel I have stayed in Medellin. I don't like the water-esque coffee they give you at breakfast so I ask for one from the expresso machine. They also said I had to pay and it was not included. At San Fernando they give you the expresso at breakfast for free. Overall it was not a good stay. Personnel is stubborn, they don't analyze every case individually and for me this hotel is not worth it. The extra charges and front desk personnel attitude are some of the worst I've had while travelling to Medellin regularly for the past 2 years. Cannot recommend. Stay at San Fernando or Duparc which are much better options.…
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Date of stay: February 2022
Location
Service
Sleep Quality
Room Tip: H4 or H5 floors and middle of the floor rooms. I stayed at a corner room and could here...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 1 week ago
Dear Guest. Thank you for taking the time to provide us with feedback following your stay with us. I regret that we did not perform to our standards over your stay, and please accept my sincere apology for the numerous shortfalls that occurred. In advance we want to express our commitment to improvement in the face of your observations and opinions as they are important to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very central location to the main tourist hub of Medellin. Free parking, too. Hotel looks like a really nice Embassy Suites, if you are familiar with that, but with many cultural touches. Free breakfast was pretty good, along with the service. Only thing is that my neighbor would tend to play really loud music in the morning, and the hotel didn't seem to care. Other than that, if you can book for less than $90/night, it's a solid place by American standards.
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Date of stay: January 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 1 week ago
Dear Guest. Thank you very much for your comments which help us to improve, our mission is to make the guests feel as good as possible. Beforehand we wish to express our commitment to improvement on their observations and opinions as they are important to us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best attention, flexible, the added value make our customers to love their stay, close to the small airport for charter flights, and not much traveling time required to reach the international aiport in rio negro
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Date of stay: January 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Argemiro Quintero, Otro at Diez Hotel Categoria Colombia
Responded 1 week ago
Good morning. We are happy to hear your feedback about our hotel and our service. We always want to receive feedback from our guests and know about their experiences. We hope you can visit us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$68 - US$102 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
115
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Claim Your ListingDIEZ HOTEL CATEGORIA COLOMBIA: UPDATED 2022 Reviews, Price Comparison and 697 Photos (Medellin) - Tripadvisor
Frequently Asked Questions about Diez Hotel Categoria Colombia
Which popular attractions are close to Diez Hotel Categoria Colombia?
Nearby attractions include Dancefree (0.4 km), NOMAD (0.4 km), and MEDELLIN CREW (0.2 km).
What are some of the property amenities at Diez Hotel Categoria Colombia?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Diez Hotel Categoria Colombia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diez Hotel Categoria Colombia?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Diez Hotel Categoria Colombia?
Yes, free parking is available to guests.
What are some restaurants close to Diez Hotel Categoria Colombia?
Conveniently located restaurants include La Pampa Parrilla Argentina, 360 Rooftop Bar, and Betty's Bowls.
Are there opportunities to exercise at Diez Hotel Categoria Colombia?
Yes, guests have access to a fitness centre during their stay.
Does Diez Hotel Categoria Colombia have airport transportation?
Yes, Diez Hotel Categoria Colombia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Diez Hotel Categoria Colombia?
Yes, dry cleaning and laundry service are offered to guests.
Does Diez Hotel Categoria Colombia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Diez Hotel Categoria Colombia?
The staff speaks multiple languages, including English and Spanish.