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About
#44 of 276 hotels in Medellin
Location
Cleanliness
Service
Value
Welcome to a Haven of energy and luxury in one of the most modern hotels in Medellin. Our all-suite hotel is perfect for solo travelers, groups of friends, and social couples alike. Relax in one of the best rooftop pools in Medellin, socialize in our lobby bar or sip curated cocktails at our breathtaking rooftop bar and terrace. Looking to elevate your stay, check out the trendiest penthouse in Medellin. Situated in the heart of lively Poblado, Haven is perfect for enjoying the best nightlife the city has to offer. And when you are ready, you can return home to beautiful suites, friendly staff, and elevated service levels. We create unparalleled experiences because you deserve them.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Patio
Nightclub / DJ
Kids stay free
Children's television networks
Paid private parking nearby
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Solarium
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Whirlpool bathtub
Soundproof rooms
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL STYLE
Quaint
City View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Location
83Good for walkers
Grade: 83 out of 100
367Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
Calle 10A, 36-29, Medellin 050021 Colombia
Name/address in local language
Getting there
PobladoMedellin Metro17 min
Car HireSee all Medellin car hire
49Reviews4Q+A2Room tips
Reviews
Traveller rating
- 39
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- 5
- 1
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Time of year
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Popular mentions
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Most Recent
Beautiful hotel. Amazing concierge service. Definitely worth staying here. Value is great. Area is convenient to everything. Thank you to the front desk. Everyone was polite and helpful. When I come back ti Medellin i will stay again
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Service at roof top bar was great, and views are stunning - was there at night with Friends. A great spot to see 360 views and orient yourself in the nightlife district of Medellin. Walking distance to many restaurants and bars.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Juan Vásquez, Director General at Haven A Design Hotel
Responded 27 Jul 2021
Thank you very much for your rating and the time taken on it. We sincerely value your feedback and we will share it with our service team. We work every day in search of memorable experiences for all our clients, guests and visitors. Our room, food and beverage options, as well as our coffee, are carefully selected and tailored under strict quality standards. Our service staff is detail oriented and challenged to be the best hotel in town. It is a great honor to receive your 7 star concept and we will continue working on improving every day to achieve happy customers, as you have been. Cordially, Juan Pablo Vasquez P. Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Plusses: great location in the heart of Poblado - easy walk to multiple excellent restaurant options. The staff was mostly very nice and helpful. Nice breakfast. Great views from rooms (some with terraces). Rooms are comfy, if a bit small. Minuses: NOISE! Street noise, pounding music (esp. weekends). Some trashy fellow guests (Americans) who partied until 5am. You'll need an Ambien to get a good night's sleep. A bit pricey for Colombia.
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Date of stay: January 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Curious32459759132 wrote a review 23 Jan
Beautiful hotel nice service great receptionist and Jose Manuel security guard make sure everything is great you could ask him any questions and he’s there to help the food amazing upstairs best chef Walter omg I can’t until I come back I’m coming back straight to this hotel
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Trip28083349185 wrote a review 23 Jan
Great place to stay. Close to everything Lleras Park related. Front Desk Service is awesome with WhatsApp number to help during your stay. Room has wonderful view and was very clean. Rooftop Bar was great and the dining was tasty.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Haven Hotel is a nice property in the heart of the Poblado neighborhood. The staff was attentive and responsive. However, some of the typical amenities were lacking for even a three star hotel - soap dish at the sink, coffee and tea, bubbles for the jacuzzi. (Well, maybe they are wise to regulate the bubbles). I understand that the hotel was under new management. The hotel does not really offer a restaurant, but they provide a continental breakfast buffet each morning on the top floor, and guests can order light meals for lunch and dinner at the swimming pool's bar. The structure of the hotel only permits one elevator, which requires guests to be patient, very patient. The rates were reasonable enough for my my budget, that I will consider it for a second time.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: If you are going to stay in the heart of Poblado, then you should expect a lot of activity. I was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Haven Serena, Contabilidad/Finanzas at Haven A Design Hotel
Responded 4 Nov 2022
Dear Bruce Thank you for taking the time to leave us your comments about your experience. We are very sorry for the inconveniences you had during your stay, we take your comments very seriously and we are already working on it to correct and provide a quality service. We hope to have the opportunity to serve you again and that you can really enjoy your stay with us. Best regards Haven Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On paper and on the website, the Haven looks like a great hotel in the heart of an amazing Medellin neighbourhood. Sadly, it's not until you get there, that you experience this pure party hotel with questionable service standards During our four night stay, we experienced water leaks from an upper floor into our suite, literally pouring through the light sockets and down the walls from an upper floor (frying some of our electronic devices), music blasting at 5:30 a.m., obviously underage prostitutes in the lobby and roof top on a nightly basis catering to an unsavoury element--listen, we're from a big city too, and have travelled extensively, in Europe, Asia, Africa and Latin America -- not much surprises us with the ladies. and gentlemen the night hanging around hotels, but this was something beyond anything that we've seen before, but this was seriously abhorrent. Even our tour guides questioned us about staying there "it's not a place for nice people." To call it luxury is laughable. While a few of the staff were extremely helpful, courteous it doesn't make up for what's wrong with the establishment (they even agreed with that there is an unsavoury aspect to some of the clientele--people need to make a living, right?). I'm giving it a two, solely because of two helpful front-desk staff members and it's location. Oh, and our compensation for two nights of leaks -- one round of drinks at the rooftop bar, completely unacceptable, by any standard even in Latin America. Do yourself a favour and book at the ClickClack down the street.…
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Haven Serena, Contabilidad/Finanzas at Haven A Design Hotel
Responded 9 Aug 2022
Dear guest We thank you for taking the time to leave feedback about your experience. We are very sorry for the inconveniences you had during your stay and we apologize for not meeting your expectations with your standards of quality and service. We take your comments very seriously and we are working to change processes in search of excellence in the stay of our guests. Thank you again for pointing, hope you come back and stay with us and see that we no longer have an issue. Best regards, Serena Hotels Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m from New York and I came here apart of my food tour. And it’s such a welcoming place and vibe. Beautiful views and the music is so good too! I had such a good time with my tour and just such a friendly and wekcoming vibe
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Haven Serena, Contabilidad/Finanzas at Haven A Design Hotel
Responded 21 Jul 2022
Hello dear, Thank you for taking your time to give us your feed back, we really hope to have you with us again soon. Best regards, Haven Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hey this place is amazing. I love the friendliness of the staff. The food is good and the service is good as well. I already been here 3x since and I will continue to come back to my during the duration of my trip.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Haven Serena, Contabilidad/Finanzas at Haven A Design Hotel
Responded 21 Jul 2022
Hello dear We are very grateful for your comments, you are our engine to be better every day. We hope to be able to improve and have the pleasure of continuing to serve you. Best regards, Haven Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff here was friendly and helpful. Stayed with 2 friends and the room was clean and spacious. Hotel has a lovely rooftop where we enjoyed the complimentary breakfast. The bathroom in our room had a rain shower with no door so it created A LOT of condensation and moisture all over the bathroom each time one of us showered. We also didn’t have a bath mat. This isn’t a dealbreaker but just something to be aware of. This hotel is in an awesome location. Walkable to tons of restaurants/bars. However because of this it can be very noisy at all hours of the night. We stayed on a Monday and Tuesday and people were singing and yelling outside at all hours. We could also hear everything in the hotel hallway. If you stay here, bring a good sound machine!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Haven Serena, Contabilidad/Finanzas at Haven A Design Hotel
Responded 21 Jul 2022
Hello dear Thank you for choosing us for your stay and we really appreciate that you took the time to give us your comments, all this is what helps us to continue improving and providing the best service and experience that our guests deserve. We hope to have you back with us very soon. Best regards, Haven Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$111 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Haven Luxury Suites
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
38
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Claim Your ListingHAVEN A DESIGN HOTEL: UPDATED 2023 Reviews, Price Comparison and 84 Photos (Medellin, Colombia) - Tripadvisor
Frequently Asked Questions about Haven A Design Hotel
Which popular attractions are close to Haven A Design Hotel?
Nearby attractions include Dancefree (0.3 km), NOMAD (0.3 km), and Parque Lleras (0.2 km).
What are some of the property amenities at Haven A Design Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Haven A Design Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Haven A Design Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Haven A Design Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Haven A Design Hotel?
Conveniently located restaurants include La Pampa Parrilla Argentina, Betty's Bowls, and Tika Dogs Gourmet.
Are there opportunities to exercise at Haven A Design Hotel?
Yes, guests have access to a pool during their stay.
Does Haven A Design Hotel have airport transportation?
Yes, Haven A Design Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Haven A Design Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Haven A Design Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Haven A Design Hotel offer any business services?
Yes, it conveniently offers a business centre, a banquet room, and conference facilities.