This is basically a large house with rooms. Some of the rooms are located on a very high traffic pedestrian walkway/easement so you will see and hear people passing by at all hours. The rooms are in disrepair and the photos are deceptive. The shower rod was broken and the staff try to blame you and charge you for these items that are broken. The floors were dirty and tiles were coming unglued. The concierge desk staff are basically young Colombian GIRLS who know nothing about Medellin. For the price, you would be MUCH MUCH better to stay in a hotel such as HOTEL DANN or one of the other major chains as the price of this hotel is comparable. IF you can get a hostel rate, then it is worth it. Otherwise stay away from this dump.
They are not in the business of making tourists happy. I booked with them and lost a big deposit that they asked me to do in advance. I could not stay at the hotel due to the strong fragrances that they use all around their facilities - and apparently, they are unable to remove. The fragrance was so strong that they induced my friend an asthma episode right at the front desk. What did Kolor Hotel do to help? They said too bad. If you cannot stay with them for any legitimate reason, they’ll keep your money any ways. Please check other low rates and comments for this hotel. The administration is very defensive. I hope they don’t react the same to my comments and instead they reflect on how to treat tourists fairly.
Very helpful, English/Spanish speaking staff. Lovely rooms with comfortable beds. Our room didn’t have a shower curtain which was a bit weird but we handled it. Breakfast was varied and big enough to last until lunch.
It is a nice hotel, very quiet and in a safe neighbourhood in Medellín; El Poblado. Really friendly and helpfull staff. Good breakfast. Nice beds and a hot shower! Airco. Good restaurants within a few minutes walk. No diner in the hotel.
Hotel Kolor Boutique is a little gem of an hotel, in a quiet street in Poblado. All rooms have their individual touch and there is a lovely garden to have breakfast. The rooms are well equiped, beds are nice and the staff is super friendly.
I stayed here for one night last month and would have given a higher rating except that some money disappeared from the room safe. I don't like to make accusations because there is always the possibility of an alternate explanation so I will just tell the facts. I left home with $350 in cash that was in a plastic folder in a zippered shirt pocket. I had one $100 bill, three $50 bills and the rest in smaller bills. The folder did not leave my pocket until I put it in the room safe upon arrival at Kolor. I left to run some errands and when I returned 4 hours later I immediately opened the safe because I had been to an ATM to get pesos. I saw that there were only two $50 bills instead of three in the folder. I reported it to the front desk and they assured me that it was impossible and that they would review the security tapes. Obviously, I had no proof and no one was about to confess. I keep very good track of my cash when travelling and am confident that someone with the key to the safe removed one $50 bill expecting that I would not notice until later in my trip. You can draw your own conclusions but I advise caution if you stay here.…
The quality of the service totally exceeded my expectations. I left in the room a rather expensive camera. I did not have to contact them. They called me and told they would send the camera wherever I was during my trip first thing next morning. Two days later I had my camera back. I have never experienced such service quality. So grateful!
This boutique hotel has only about 15 rooms, each named after a gem. My room was the Onix room. It was spacious and well decorated. It had a high window which makes sense as it faced the street and was on the ground floor. The staff was helpful and friendly, particularly Oscar- but everyone was friendly. I reserved in advance and paid about $55 US per night which I considered well worth it. It is in a great location on a side street with little traffic, but a 5 minute walk from the beginning of the zona rosa.. I can recommend all 3 of the restaurants where I ate dinner, all 5 minutes walk away. I don't go out late, but the neighborhoods seemed safe. La Chagra specializes in dishes from the Amazon, La Pampa is a great, local Argentine steakhouse where the waiters dress as gauchos, and Rocoto, a Peruvian restaurant with excellent ceviche. The ice cream shop is a very nice coffee shop across the street from Rocoto. Wifi, shower, and air conditioner worked perfectly. The only thing which I did not like about the hotel was that when I went to register, their credit card machine asked me to put in my pin number. I have never seen this before, I had reserved the room with a credit card. When I explained that I objected, the clerk said I could make arrangements later and I paid in cash.…
very nice hotel with spacious rooms, nice bathrooms and tasty breakfast. something you need if you spend the day in a city. it is close to all the bars and restaurants but still quiet as it is located a bit more uphill. staff was very friendly and helpful.
I stayed for about 2 weeks at the turquesa room (each room is named by a color). The bed is incredibly comfortable, breakfast included has a varied menu and is always delicious although in occasions a bit small, specially for men. The most satisfying one is probably the paisa breakfast since it comes with beans and rice. The staff is very friendly. The only one thing I would recommend to change is that the bathroom is tiny and it's hard to open and close the door. You have to move away so you can move the door in either direction. And the shower has a drain problem because if you stay a bit long in the shower it can flood to a point to go inside the room.
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