Novelty Suites Hotel
Calle 4 Sur # 43 A - 109 El Poblado Sector Oviedo, Medellin 050022 Colombia
Lowest prices for your stay
US$89
Free cancellation until 28/03/23
No prepayment needed
US$66
Free cancellation until 30/03/23
US$89
US$54
Free cancellation until 02/04/23
Hotels.comUS$66
TravelocityUS$66
PricelineUS$89
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About
#3 of 279 hotels in Medellin
Location
Cleanliness
Service
Value
Following the latest trends in the field of hospitality. Novelty Suites Hotel is an excellent choice of accommodation for business trips and business.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Sauna
Restaurant
Rooftop bar
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
83Good for walkers
Grade: 83 out of 100
89Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
Calle 4 Sur # 43 A - 109 El Poblado Sector Oviedo, Medellin 050022 Colombia
Name/address in local language
Getting there
AguacatalaMedellin Metro16 min
PobladoMedellin Metro17 min
Car HireSee all Medellin car hire
288Reviews9Q+A28Room tips
Reviews
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This was a great choice to stay 5 nights in Medellin. The hotel has it all. Location, clean, good food, Service, A.C. comfortable bed, the gallery on the 15 floor to relax while enjoying a drink or a bit to eat. Staff very helpful and professional. There is no doubt, on my next visit to Medellin, Novelty Suite will be a first choice. Highly recommended.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 2 weeks ago
Dear Mr.Tony,we're glad you enjoyed your stay at Novellty, thanks for let us know your experience.Come back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at Novelty and Affinity hotels for years when coming to Medellin. Always a pleasure. Convient to everything in El Poblado. Good value, clean. good food and outstanding service from the staff. My network router went down and I must commend the staff for jumping through hoops to get me back online ASAP. I will continue to stay here.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 25 Mar 2022
Dear Mr. Jackson, We greatly appreciate your time in evaluating us, your comment is very important to us since it motivates us and helps us improve in whatever we may be failing, we are sorry for the inconvenience with the internet, we are working for this to be better and better. thank you very much for preferring us we hope your soon return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, I completely disagree with the negative comment about restaurant service from that other post. The restaurant was busy, but c'mon , it's COVID season. They have to keep protocols in place so people stay safe. It is a buffet, you tell them what you want, and they put it on a plate for you..what's so bad about that? You can't get eggs made your way because there are a lot of people all trying to eat. This is not the RITZ carlton. But they did have a couple of variations of eggs including hardboiled. OK, not on to the review This is in a great part of town where you can get to lots of delicious restaurants (it's right across the street from a mall with a giant food court). The maid service is top-tier and the staff is very friendly and accommodating. The only negative thing I felt was regarding the jacuzzi/sauna service. It's actually located in the adjacent building and you need to make a reservation to use it. The jacuzzi was out of service, and yet they booked us a slot the night before. If that's the worst thing I experienced here, than this is worth the 4 stars I'm giving it.…
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 31 Dec 2021
Dear Tory, We greatly appreciate your time in evaluating us, your positive comments motivate us to continue giving our best to always offer you the best possible service. It is pleasant to know that our service and location adjusted to your expectations. We apologize for the inconvenience with the Jacuzzi and we thank you for having told us so we can take the necessary corrections since our main objective is to be able to meet all your needs and ensure that you have the best experience in our hotels. We remind you that you are always welcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used to stay at this hotel quite often before but decided not to stay here this time because every time we went to the restaurant for breakfast, we felt as if we had to receive food rations like criminals in prison. It looked like a buffet style but actually not. You have to line up and ask the staff what you want to eat and then finally get your food on your plate which feels very uncomfortable. And plus, the middle-aged female cook don't make omelette any more for the guests staying at the hotel.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 30 Dec 2021
Respected Mrs. Izabelle: While we respect your opinion, we must respond to your somewhat offensive comment about the assisted buffet. Unfortunately, as we think you know, we are still under the effects of the COVID pandemic and for us, the main thing is to offer safety conditions for our guests and our staff and comply with the demands of the Colombian government on the provision of buffet service. This has allowed us to be certified as a hotel that meets the highest safety standards. We have made a great effort to offer a breakfast service with more than sixty options to choose from and within these, there is a station in which the eggs are prepared to the taste of each guest. We therefore do not understand who you are referring to when you mention "the middle-aged cook don’t make omelette anymore".
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels I have ever been to. The employees are super friendly and caring. Juan and John were super helpful and they can speak English. The cleaners did a tremendous job. And the location of the hotel is great. Santa fe mall is a walking distance. Next time I go Colombia am heading there for sure.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 20 Dec 2021
Dear Guest, We greatly appreciate that you take a few minutes of your time to share your experience at the hotel, we are glad that you have received a good service from our collaborators and that our location has been perfect for you, we look forward to your soon return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice property one block from Poblado Avenue. There are nice restaurants nearby as well as Santa Fe Mall. The suite was spotless and included a kitchenette, cable tv and ac. For $60 a night it's a bargain for the area. A buffet breakfast is included and was wonderful!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: There is parking on site and the property is guarded 24/7. The hotel is a little hard to find if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 11 Nov 2021
Dear. Guest, We appreciate that you took a few minutes of your time to tell us about your experience at the hotel. It fills us with joy that our quality and price will meet your expectations and that you will enjoy breakfast, our goal is to ensure that our guests always have the best experience. remember you are always welcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best hotel in Colombia. Fantastic service! Restaurant is good and rooms are clean, but service is over the top. We have stayed at Poblado Plaza and Sites, but novelty was 100% better. Try them out, you won’t be disappointed. Restaurant and breakfast buffet are also great.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 11 Oct 2021
Dear Billy, We are extremely proud to receive this beautiful comment, it is very valuable to us and fills us with joy that you have enjoyed our food, our team is always ready to provide you with the best possible service and that you always feel at home, we hope your soon return to have the pleasure of serving you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a room at the Affinity - its a part of Novelty - we have stayed there numerous times over past 10 years - knew many of the staff ( have changed since Covid) Problem with door - kept us waiting 30 minutes in hallway while they tried to fix it - no luck - no other rooms - they put us up at the Novelty - which is OK but not the Affinity - reached out to Booking.com who we made reservations with - no help - they said no help from the hotel - so we did not get the room we paid for or the hotel - and no refund on price difference - Affinity is more expensive - very poor customer service on everyone's part
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from E-Commerce EE Hoteles, Otro at Novelty Suites Hotel
Responded 27 Sep 2021
Dear Guest: We apologize for any inconvenience. Indeed, on the day of your arrival at Affinity hotel, an unforeseen event occurred in the electronic lock that unfortunately required a new programming of it. Although it was not possible to accommodate you in Affinity since it was with full occupancy, seeking not to delay your check in, we offered you an upgrade to a suite at the Novelty suites hotel, which is adjacent to the affinity Apartahotel, which was accepted by you and therefore, the time that passed from check in to entry to the novelty suite did not exceed 15 minutes. We try to act in the best possible way, but we understand that the above has been a source of displeasure for you. However, although we agree with you in the title of your comment: "wrong hotel", we appreciate the fact that you report in it about our hotel Novelty that "(..) which is OK but not the Affinity (...)".
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two couples stayed for three nights in early January. The location is excellent; an upscale neighborhood with restaurants and malls (if that’s your thing) in walking distance. Rooftop bar was a great place to have a cocktail or two after a day of sightseeing. World class restaurants were a $3 Uber ride away. The price included a terrific breakfast including an omelette station, every conceivable tropical fruit and the best orange juice I’ve had. Came back early on my own from touring; the restaurant was open in between lunch and dinner. I was the only one there, but the staff produced a perfect salad. If you want, the hotel can provide tour guides and drivers to meet any request. Rooms were spacious and very comfortable. I would recommend this place to anyone.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EEhoteles, Directora Comercial On Line at Novelty Suites Hotel
Responded 15 Jan 2020
We want to thank you for your beautiful comments, it is an honor for us to serve you and it will be a pleasure to welcome you in this, your home, for your next visit to Medellín
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As the title suggested, this hotel hit all the requirements for us at a great price. Perfect location, super helpful staff (all able to speak English really well), clean rooms, with a great night time view if you happen to be on one of the higher floors (we were on the 12th). The rooms are clean and have everything that you need. Honestly we are talking about a modern business suite style hotel, charging prices less than hostels sometimes. It really is that great of a deal. If you are unsure, last minute while in the airport in Bogota, I messaged the hotel through my app and asked for transportation from Medellin Airport to the Hotel. We had 5 people in our group which required either a bigger van or two taxis. Ended up being two taxis, but I had the license plate pictures, names of drivers, and Lorena talked with me via WhatsApp throughout the process. We were treated like you would be as a loyal customer at any of the big hotels. Can't recommend enough how much you will be happy to stay here.…
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EEhoteles, Directora Comercial On Line at Novelty Suites Hotel
Responded 15 Jan 2020
Dear Mikhail, We want to thank you for your beautiful comments, it is an honor for us to serve you and it will be a pleasure to welcome you in this, your home, for your next visit to Medellín
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$65 - US$91 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
76
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Frequently Asked Questions about Novelty Suites Hotel
Which popular attractions are close to Novelty Suites Hotel?
Nearby attractions include Centro Comercial Santafe (0.5 km), Centro Comercial Oviedo (0.2 km), and Medellin Group (0.3 km).
What are some of the property amenities at Novelty Suites Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Novelty Suites Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Novelty Suites Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Novelty Suites Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Novelty Suites Hotel?
Conveniently located restaurants include Della Nonna Milla De Oro, NAU Sushi Lounge Medellin, and La Provincia.
Are there opportunities to exercise at Novelty Suites Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Novelty Suites Hotel have airport transportation?
Yes, Novelty Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novelty Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novelty Suites Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novelty Suites Hotel?
The staff speaks multiple languages, including English and Spanish.