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Holiday Inn Express Medellin

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Carrera 43a 1 Sur-150, Medellin 050021 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (168)
360
Panoramas (14)
Room & Suite (197)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 19/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Medellin
Updated 19/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 220 hotels in Medellin
Location
Cleanliness
Service
Value
Medellin Hotel's Location is Convenient for GuestsLocated in the El Poblado district of Medellin, the Holiday Inn Express(R) Hotel Medellin offers visitors to Colombia an enviable location and top-notch services. This Medellin hotel's location is near area attractions and businesses, and guests can enjoy convenient amenities.Business guests find themselves near Plaza Mayor, the area's premier conference and convention center. The hotel's central Medellin location is convenient to many major banks and international businesses, and guests find it easy to stay in touch with clients using the complimentary high-speed, wireless Internet access.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Safe
Iron
Microwave
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Spanish, Italian

Location

Full view
89Good for walkers
Grade: 89 out of 100
74Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
444Reviews7Q+A42Room tips
Traveller rating
  • 164
  • 163
  • 60
  • 39
  • 18
Time of year
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Language
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Popular mentions
Rosa Melano wrote a review Feb 2021
5 contributions
Horrible service and place to stay. They spy on you and listen to your private conversations. They lie and then threaten to throw you out of the hotel without giving you your money back. Noisy and hard to sleep there. If you want privacy and respect do not stay here.
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Date of stay: February 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: no privacy, horrible service
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Response from IHG Service, Owner at Holiday Inn Express Medellin
Responded 24 Feb 2021
Hello, RosaMelano24124, Your privacy and your rest are paramount to us. We are committed to delivering the smoothest experience to all our guests. I have informed our management about your concerns and sent you a PM to discuss this a bit further. I hope you can accept my apology. Thank you so much for making us your choice. We would love to see you again in the future and show you all the changes and improvements based on your feedback. Alejandro G. Case Manager IHGService
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gustavoadelgado wrote a review Nov 2020
Caracas, Venezuela39 contributions18 helpful votes
Understaffed, borderline illegal when they: 1) advertise a breakfast buffett (there is none), 2) no lobby (as they advertise), 3) you must pay if you want a business meeting in your room (they allow x amount of registered people, if you have additional guess for some minutes you will not be allowed unless you "pay" (it is a scam), 4) they do not clean rooms everyday (as they do not have the staff), 5) no ice machines (you must call reception to get ice "eventually"), if you are unlucky you will get a loudy neighbor (nothing can be done), 6) they have NO idea what costumer service means nor they understand the meaning of "costumer retention".... 7) business center is a joke (do jot be misleading ny the pictures)... 8) location is the only plus here, but there are plenty of better hotels around...... in general, this is not the place for you to conduct business.
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Date of stay: November 2020Trip type: Travelled on business
2 Helpful votes
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Response from Natalia Toro, Owner at Holiday Inn Express Medellin
Responded 24 Nov 2020
Dear Mr Gustavo Thanks for choosing us as your hotel in Medellin. We are very sorry that your experience was not good, we try our most to make all our guest to feel nice with us. About the Buffet, we are not allowed to have buffet for guest, we are trying to request the permission from Secretaria de Salud to have assited buffet for guest, we hope to have the approval for december. When you guest in, you must read and sign a docuent that explains the protocol, were it sayd that no external people which is not original registered in the reservation is allowen to check in after as an extra person, you have some extras that were not allowed. About the business center, due to COVID 19, we can only have 1 station of computer and printer. We are very sorry and hope you come back other time to enjoy more your stay with us. Regards Natalia
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wilbur h wrote a review Oct 2019
Washington DC, District of Columbia23 contributions47 helpful votes
Very clean hotel in a safe part of Poblado, Minutes away from Parque LLeras and malls. Very helpful staff, especially the front desk. Good breakfast. The hotel is about 25 minutes from the airport. I will stay there again when I return.
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Date of stay: October 2019Trip type: Travelled solo
2 Helpful votes
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Response from Curious44997134676, Director de Recepción at Holiday Inn Express Medellin
Responded 5 Feb 2020
Good morning Mr. Wilbur H Thank you for taking the time to tell us about your experience at Holiday Inn We are glad to know you have enjoy your stay with us, that you liked our location and enjoyed the breakfast. Thank you for leaving such a nice comment. Hope to serve you again very soon Diana Hinestroza Front desk manager
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RokLov wrote a review May 2019
Las Vegas, Nevada101 contributions43 helpful votes
This was my first visit to Columbia, so I have nothing local to compare it to. The check-in process was excellent, and throughout my stay, I must rate the Front Desk staff as above average. They were friendly, helpful, and very professional. The cleaning staff were also good, and their supervisor was definitely on top of things. and would make corrections without being asked. The location was very good. A safe neighborhood, and within walking distance to one of the best malls, Santa Fe Mall, in Medellin. Santa Fe Mall is also one of the best places to exchange money using your ATM. In Medellin, you get the best rate of exchange using your Debit Card at a secure ATM. Also, the Santa Fe Mall has a nice Supermarket for stocking your room with water, drinks, and snacks. Also, the top floor of the mall has a very large court. My room at the hotel was Spacious with a comfortable bed, a mini frig, microwave, sink, glasses, plates, and a knife & fork. I had the corner room (1103), and the view was great. I did not enjoy the room lighting. I enjoy reading books, and there was not sufficient light at any location in the room for comfortable reading. I also liked the rooftop dining area, an excellent view, and was also a nice reading area, day or night (great lighting). The front desk staff was also very good, and very responsive to any complaint. Great food at the Taco House, located on the 2nd floor in the area in front of the hotel.
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Date of stay: May 2019
Rooms
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Only 6 room per floor, so get an end room for an excellent view - great views from any angle.
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1 Helpful vote
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Response from GrupoSuites, Director General at Holiday Inn Express Medellin
Responded 10 Jul 2019
Dear RokLov Thanks so much for these amazing comment, we will share it with all our staff. Very glad to know you have enjoy your stay with us as your first experience in Colombia, also thake note that in our renovation all the lights from the rooms are being change, so for sure in a next stay you will enjoy it more. Hope to serve you again very soon Regards Natalia Toro
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AlvaroNYC wrote a review May 2019
New York City, New York741 contributions125 helpful votes
I have to rise concerns about my last stay in Holiday Express Medellin during May 6 & 7 2019. Customer service its amazing great ladies and professional gentleman’s. The room it was limited amenities, broken café maker machine, tea, and disable security box (some from the hotel went to check and promise to fixed and nothing happens etc. the sofa bed it was dirty and look nasty because it’s a clear color, absolutely not appropriate because it was dirty. Even though I used my points for 2 night I just stood for one night because I cannot leave my valuables and passports expose. I has been in this property several times, and also ask for a higher floor as state in my preferences but I get a room only at the 8th floor. I hope in the future this property works in room enhancements and better customer service because in the past it was amazing experiences. Best regards
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Medellin
Responded 2 Jun 2019
Hello AlvaroNYC, Thanks for choosing Holiday Inn Express And Suites Medellin and leaving your honest feedback. Although I am happy to see your perfect rating of 5/5 stars for our area of service, I am sorry to read that your stay was not as comfortable as it should have been, issues with broken coffee maker in your room, disabled security box and issues with the rooms upkeep. I have shared your comments with hotel management, who responded with genuine concern for the impact this had on your stay. I know they appreciate your sharing your experience and am confident they will take steps so this doesn’t happen again. Again, thanks for getting in touch with us. We appreciate you as our guest. If you need anything else just send us an e-mail at ihgservice@ihg.com. Best Regards, Ronald R. Case Manager IHGService
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PRICE RANGE
US$60 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express medellin hotel medellin, holiday inn medellin
LOCATION
ColombiaAntioquia DepartmentMedellin
NUMBER OF ROOMS
96
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Frequently Asked Questions about Holiday Inn Express Medellin
Which popular attractions are close to Holiday Inn Express Medellin?
Nearby attractions include Centro Comercial Oviedo (0.4 km), Medellin Group (0.06 km), and Kukaramakara Medellín (0.4 km).
What are some of the property amenities at Holiday Inn Express Medellin?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express Medellin?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Holiday Inn Express Medellin?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Medellin?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Medellin?
Conveniently located restaurants include NAU Sushi Lounge Medellin, La Provincia, and Bariloche Parrilla Argentina.
Are there opportunities to exercise at Holiday Inn Express Medellin?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Express Medellin have an airport shuttle?
Yes, Holiday Inn Express Medellin offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Medellin?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Medellin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express Medellin?
The staff speaks multiple languages, including English, Spanish, French, and Italian.