Sheraton Atlantic City Convention Center Hotel
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About
#12 of 50 hotels in Atlantic City
Location
Cleanliness
Service
Value
Embrace work and play at Sheraton Atlantic City Convention Center Hotel. Our vibrant, pet-friendly hotel features an ideal location adjacent to the Atlantic City Convention Center, the Boardwalk, and Tanger Outlets. Settle into well-appointed rooms and suites with HD LCD TVs, plush bedding, and high-speed Wi-Fi. Please stop by one of our on-site restaurants for craft beers and mouthwatering American fare. Chart your adventure at Sheraton Atlantic City Convention Center Hotel. Children 12 and under stay free.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Baggage storage
Paid public parking on-site
Restaurant
Breakfast available
Vending machine
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
81Good for walkers
Grade: 81 out of 100
23Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Two Convention Boulevard, Atlantic City, NJ 08401
Getting there
Car HireSee all Atlantic City car hire
Nearby restaurants
White House Sub Shop
1,760 reviews5 minAmerican
Angelo's Fairmount Tavern
754 reviews4 minItalian
Wingcraft Kitchen and Beer Bar
294 reviews1 minAmerican
Ruth's Chris Steak House
325 reviews5 minAmerican
See all nearby restaurantsNearby attractions
Tanger Outlets Atlantic City
827 reviews3 minFactory Outlets
Noyes Arts Garage of Stockton University
26 reviews4 minArt Galleries
African American Heritage Museum of Southern New Jersey
18 reviews4 minHistory Museums
The Little Doll House By The Sea
6 reviews4 minSpeciality & Gift Shops
See all nearby attractions1619Reviews38Q+A100Room tips
Reviews
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Horrible experience very clean very unsafe. Contacted Marriott directly regarding this and file complaint. There 14 hours checked out and drove home with wife and dog. I am disabled currently and needed time away to focus on something besides my illness.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 2 weeks ago
Hi Andy S, We are sorry that you did not enjoy your stay at our property. I am glad we were able to rectify your room issue while on property. Sheraton Atlantic City is compliant with any and all ADA regulations and requirements. We wish you the best in your recovery and hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We come here every year for a girls night maybe 8 / 10 years for one night towards the end of the summer. So, we’ve been staying here repeatedly over the years. The rooms still have the same elegance and are well cared for, the Miss America memorabilia is still in the lobby- the dresses, the shoes, the crowns, the scepters with pictures. The lobby is large and spacious. The rooms are quite spacious and warm. And the amenities are upscale and plentiful. There is a lovely club floor for club lounge members stocked with most of the treats one finds in the Ritz Carlton in Boston. A new Starbucks machine makes great coffee. What made our stay very unique and special was the manager Tammie and Tony another Sheraton employee. We couldn’t get our room movie to work …. Yes, I know this is a first world problem at midnight …… and they were so helpful with a sense a humor and “can do” attitude that I haven’t experienced in a while. We truly enjoyed our stay because of their assistance and pleasantness… and can’t wait to return again next year …. This Sheraton is an excellent value, parking is reasonable ($20) and it’s without the noise of the casinos, walking a few blocks to boardwalk and outlet shops… and across from the quiet convention center, where one could take an Amtrak train.…
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Ask for room with view of water
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Let me say right from the start the best thing about this hotel is Virginia Dickinson. I sent her an email telling her that my wife and I were coming down to celebrate our 40th wedding anniversary and she had made it special for us. I will not go into all the details but she has made this a trip worth making. Due to using points and free nights checking with 3 different reservation numbers was a bit of a trial and I knew it would be. But who was there to make sure everything went smoothly? Virginia of course. Sheraton whatever you pay her is not enough! The hotel itself is nice and has all that you need places to eat and work out, Shopping is all around you. But still, the reason we will come back again is because of Virginia. Thank you Virginia from my wife and myself you made our stay memorable.…
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Stayed Tuesday, August 15 to Wednesday August 16th in room 1519. Stayed using a free night Marriott Reward, wished I didn’t was it here. Check in went smoothly, was upgraded to a “club” room. Room appeared clean at first. Check out the club on the 16th floor where they had a coffee machine and some snacks (granola bars, trail mix, M&Ms). There was a water faucet to fill a cup but no bottled water and no sodas as many other clubs I have been in have. But it is free, no big deal. I did notice that someone had dropped a small piece if food on the floor and there were ants all over it. Came back the second day, no more food in the floor, lots of ants. Room 1519 (15th floor) appeared clean, but I dropped my phone on the floor and when I went to pick it up, found a french fry under the bed, right by the bed skirt. There was also a Goldfish cracker by the window, ants all over it. I would have called the front desk but was checking out. Definitely a bit grossed out. Also some gross fuzz under the glass on the desk. See the pictures! Stay somewhere else until the exterminator comes!…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 17 Aug 2023
Dear 589ChristopherC, We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your concerns have been shared with our housekeeping leaders to ensure this is an isolated incident. Our hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My fiancé Mom booked us a weekend get away trip for my fiancé birthday, upon arrival we added her Marriott Rewards Number since she booked the room. The guy checking us in was giving us a hard time adding the rewards number eventually someone assisted and said it was okay. When we got to the room it had a bad odor, I looked over to the bed and notice brownish red stains, I went over to the second bed pulled the cover back and saw the most disgusting thing ever! My fiancé said “I think someone died in this room” that’s how bad the smell was and the stains on the bed. I am almost 100% sure they are pee stains and they have the audacity to put a sheet over, knowing some people will not check the bed. I always check beds for bugs, but never did I know I would find this. We went to the front desk showed pictures and all they could say was “that’s disgusting we will give you a new room” no apology, no sympathy, no caring what so ever. When we moved to the new room as soon as we walked in we noticed a smoke odor. The restroom was right when you walk in and when we went in there the stench was so terrible I took out perfume and start spraying, It smelled like something was dead in the drain. The beds in this room were actually clean, so we decided to stay in it because they told us they had no other rooms when we asked for a single bed. We sprayed the room down to make it smell decent which we should not have to do. I would never ever stay at this hotel again or recommend to anyone else, the staff did not care of our concerns, they wouldn’t even honor my 2pm late checkout request although I had this terrible experience. At checkout we mentioned everything again and they did not offer any compensation or an apology which was the least they could have done. DO NOT STAY HERE IF YOU CARE ABOUT YOUR HEALTH AND HOW YOU ARE TREATED. The 1st room was 428 and moved to 547 July 28th-30th…
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is outdated, it needs an overhaul! The rugs are dirty and need to be cleaned regularly. Also BEWARE they do allow Pets, if you are allergic to any. One night there was a Dog in the next room, I heard barking all night. I called the desk and thought pets would be on one designated floor and rooms, they said they are on any floor. The breakfast buffet is over Priced for what they serve. It is not up to the standards to their star rating!
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 19 Jul 2023
Dear Not Great, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good value for money. Accessible location (walkable to boardwalk and casinos), as well as convention centre and outlet stores. Our room was good and the parking convenient. The down side was that the information about the hotel facilities was poor. The adjoining pub was cited on the hotel tv channel as closed during our stay (Mon/Tues). We later found it had been open. We ate elsewhere unnecessarily. The hotel could improve guest communication around the amenities that are open (and improve revenue). Breakfast was great although not included. The service from the servers was great too.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
To say that this stay was anything but horrible would be a complete lie. I have been a loyal Marriott customer for many years, and my stay here has made me reevaluate my relationship with Marriott. This is by far the worst hotel I have had the misfortune of staying in, and if I were Marriott, I would be ashamed to have this hotel represent my brand. The hotel is filthy. Let’s start with the elevators that always had something on the ground (ketchup, blood, other debris) and smelled like urine. I had to hold my breath, so I would not vomit when I took it. Next up was our floor, floor 12. The smell of pot and “air freshener” was in full effect. Instant headache and the solution the staff had was to come up and spray even more. Now you make it into the room, and there are hairs in the bed. The floor has stains, and the room smells once again of the most offensive “air freshener” obviously trying to cover up the cigarette smoke smell that lingers. The carpet has stains, and the dirt and dust of the tv/lamp are disgusting. The bathroom is falling apart with who knows what splattered on the walls. When I wiped it down myself, my sanitizing wipes were black. You may be asking yourself why didn’t you find another place to stay; well I did look, and unfortunately, places were sold out, and I had to stay until Sunday. Let’s move on to the breakfast voucher; it said you could use it downstairs in the cafe or the 2nd-floor restaurant. Each card was good for two people for breakfast. When I went to use it in the cafe downstairs, he told me I could only one for one bagel. So I did not bother and paid the $11 for two bagels. The club is a total disappointment and can be better than it is. The icing on the cake was asking for late checkout, and with my level I can ask for 4pm and if there is availability, usually I get it. You all said you can only give me until 2pm (which would have been fine if thats what you had available) but then told me you could give me until 5pm if I paid another $75. Wow. Just all around a horrible experience.…
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 29 Jun 2023
Dear Ms. JennifermR99900S, Thank you for choosing to stay at the Sheraton Atlantic City Convention Center Hotel and providing your honest feedback on the Guest Satisfaction Survey, Marriott Verified Reviewer and TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the entire hotel team to ensure the necessary guidelines are in place to all these issues from occurring in the future. For your inconvenience, have already added 10,000 Marriott BonVoy Points. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Atlantic City. Sincerely, CHRISTINE PALACIOS Front Desk Supervisor Sheraton Atlantic City christine.palacios@sheraton.com 609-344-3535
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked for a long stay in this 4star hotel, was surprised to see nothing is open, no restaurants, no bars, no room service and definitely no pool! According the the classification of 4 star hotel services you are required to have is an open bar, room service and a restaurant open offering another meal besides breakfast, here they excuse low occupancy for not providing minimal service! Hence this hotel is NOT even 4 star!! Should you happen to stay here enjoy the cheap synthetic bedding!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 20 Jun 2023
Dear N8184UBmartin, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Front Desk Supervisor Sheraton Convention Center Hotel keasha.hamlett@sheratonhotels.com 6093443535
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really enjoyed my 2 night stay at the Sheraton. I used a free night earned as a Marriott Bonvoy Platinum Elite member and paid for the other night with points. The hotel is conveniently located right off the highway, just within the Atlantic City limits. We followed signage for parking at the convention center. Luckily there was an attendant there to direct us to the designated section for hotel guests because it was a tad confusing. One thing to note is that the parking lot is not connected directly to the hotel. It's close, but you will need to walk outside and cross the street. If you have mobility issues, consider getting dropped off at the front of the hotel. Parking was $20 per day plus tax with for in and out privileges and parking spaces were plentiful. In addition to our card key, the front desk provided (2) complimentary breakfast passes. Our room was on the 16th floor, accessible on the elevator by card key only. We wasn't aware of this at first and so when we pushed the floor button on the elevator, it wouldn't take. When we finally figured it out, we felt safer knowing that random people were unlikely to enter our floor. The 16th floor had Club Lounge, an elegantly furnished space for guests to relax and socialize in. It had a business center, seating, a TV, complimentary snacks, and a complimentary Starbucks coffee station. Our room was spacious, clean and better maintained than other hotel brands I've used like Holiday Inn Express and Fairfield Inn. In the bathroom, there is a grab bar in the tub area which I seldom see if at all in hotels. A robe was available for our use in the closet and the views from the windows was fantastic. On the first evening of our stay, the general manager, Jeffrey Albrecht, left me a personalized handwritten note welcoming me to the property which I deeply appreciated. We used the complimentary passes for breakfast on the 2nd floor where there was a restaurant-like venue with a buffet. It was pleasant just sitting there having a meal. The coffee, muffins and bacon were good. I didn't like the waffles and french toast very much but they were good enough being that they were free and saved us around $40. All in all, my stay at the Sheraton was exceptional. It's smack dab in the middle of the city, accessible to shopping and restaurants and within walking distance of the boardwalk and the casinos. The room was clean, well-maintained and super comfortable. It was quiet and peaceful at night and the general manager and his staff were kind and welcoming. Highly recommend!…
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$102 - US$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton atlantic city hotel atlantic city, atlantic city sheraton
LOCATION
United StatesNew JerseyJersey ShoreAtlantic City
NUMBER OF ROOMS
502
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Claim Your ListingSHERATON ATLANTIC CITY CONVENTION CENTER HOTEL: UPDATED 2023 Reviews, Price Comparison and 692 Photos (NJ) - Tripadvisor
Frequently Asked Questions about Sheraton Atlantic City Convention Center Hotel
Which popular attractions are close to Sheraton Atlantic City Convention Center Hotel?
Nearby attractions include Tanger Outlets Atlantic City (0.2 km), Noyes Arts Garage of Stockton University (0.3 km), and African American Heritage Museum of Southern New Jersey (0.2 km).
What are some of the property amenities at Sheraton Atlantic City Convention Center Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Atlantic City Convention Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Atlantic City Convention Center Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Atlantic City Convention Center Hotel?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Atlantic City Convention Center Hotel?
Conveniently located restaurants include White House Sub Shop, Angelo's Fairmount Tavern, and Wingcraft Kitchen and Beer Bar.
Are there opportunities to exercise at Sheraton Atlantic City Convention Center Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Atlantic City Convention Center Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Atlantic City.
Are any cleaning services offered at Sheraton Atlantic City Convention Center Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Atlantic City Convention Center Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Atlantic City Convention Center Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.