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Sheraton Atlantic City Convention Center Hotel

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Two Convention Boulevard, Atlantic City, NJ 08401
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Traveller (433)
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Panoramas (28)
Room & Suite (270)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Atlantic City Convention Center Hotel
Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 49 hotels in Atlantic City
Location
Cleanliness
Service
Value
Embrace work and play at Sheraton Atlantic City Convention Center Hotel. Our vibrant, pet-friendly hotel features an ideal location adjacent to the Atlantic City Convention Center, the Boardwalk and Tanger Outlets. Settle into well-appointed rooms and suites with HD LCD TVs, plush bedding and high-speed Wi-Fi. Stop by one of our on-site restaurants, for craft beers and mouthwatering American fare. Chart your own adventure at Sheraton Atlantic City Convention Center Hotel.
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Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Free wifi in the business centre
Restaurant
Breakfast available
Vending machine
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
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1591Reviews37Q+A100Room tips
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jaauoc wrote a review Jul 2022
New York City, New York104 contributions57 helpful votes
I agree with some reviewers that the fixtures in the rooms were definitely dated but otherwise, they were clean and tidy and did not impede on our much needed rest. The front desk was very busy during check-in but the staff managed the crowd efficiently and in a friendly manner. Even the housekeeper wished us a good day during our departure. I enjoyed seeing the Miss America memorabilia in the lobby and the hotel's proximity to the outlets and the boardwalk added to the enjoyment of our trip.
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Date of stay: July 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ticia B wrote a review Jul 2022
1 contribution
I give this hotel 4 stars mainly for the staff and my experience with their customer service. The hotel is in perfect location to the convention center but is in need of some upgrades. My son was playing basketball at the convention center so we were there for 3 nights. My stay was not without issues but the Night Staff Tammie and Security Sean (spelling), and the day Manager helped make my stay wonderful. Sean went above and beyond to keep me laughing during a very frustrating night at the hotel and helped me move my and my families items to the another room. I really appreciated his time, care, and concern for ensuring everything was perfect before he left and went back to his duty. At a time where customer service is lacking in many industries it was really nice to see that Tammie and Sean were still upholding the Marriott Standards. Sheraton is lucky to have them. I hope by the time I come back they have received the renovations they deserve because I would love to stay again. The breakfast buffet was a nice touch and it was complimentary depending on your elite status. The parking is accross the street at the convention center, if you do self parking, so make sure you drop your bags at the hotel upon check in, and then park your car. The restaurant attached, Tun Tavern, is mediocre. We really didn't enjoy the items we order. Not sure if that has anything to do with the Sheraton or not.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: If you have allergies they have pure wellness rooms that are feather free and have air purifiers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Y B wrote a review Jul 2022
Hopewell Junction, New York2 contributions
I was charged a $50 fee for my service animal after I advised the front desk that my pet was trained for a disability. I shared the ADA's website on service animals and specifically directed them to the Q & A section that pertained to my disability. They stated that my service dog was considered and emotional support animal and as such, the fee still applied. Extremely disappointed in Sheraton and will not be returning for this reason.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 4 weeks ago
Dear Getaway234535, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Front Desk Supervisor Sheraton Convention Center Hotel
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Bob H wrote a review Jun 2022
Hackettstown, New Jersey2 contributions
HORRIBLE Experience! I’ve been a Sheraton/Bonvoy member for over 20 years. I booked a club room because it offers breakfast, snacks,other amenities that we enjoy. First the room, which your paying a premium for any was dirty, the ceiling was a filthy yellow.The front entrance to the hotels revolving doors looked like a car smashed through it. There was no breakfast I found out, but a voucher to use at the Starbuin the lobby where all you. An get is a muffin. Normally not a big deal but this should have been noted ahead of time on the website. I wouldn’t have booked the room then knowing this. Never once was I greeted as a loyal member, as I have in all other Bonvoy hotels. Staff just doesn’t care. The fact that management has let this hotel turn into such a delapated state is mind boggling. Im actually think of going back to my credit card company and withhold payment because they didn’t deliver on anything that was promised. My advice, stay in one of the casino hotels. You’ll have a better experience. And as for this place, the only improvement would be a wrecking ball. Demolish and start over.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Avoid with your life. Gas station bathrooms are more sanitary than the rooms in this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 11 Jun 2022
Dear 65BobH, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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Bill wrote a review Jun 2022
Portsmouth, New Hampshire3 contributions3 helpful votes
Excellent stay! Brief visit to AC. Hotel is adjacent to train station/ convention center and outlet shops. Also a short walk through outlet street to beach/ boardwalk and casino resorts. Bonvoy Platinum membership recognized, club level was very nice, plus gift shop, cafe and restaurants all onsite. Clean room and comfy Sheraton bed. Will definitely return the next time I’m in AC!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marathondonna wrote a review May 2022
Atlantic City, New Jersey4 contributions3 helpful votes
We had a great experience. We were very appreciative to get in the room early too, as we were working the Rock n Roll Race EXPO across the street at the convention center. Self Parking was very easy. I got the park n stay package. And the garage was always under supervision by security so I felt safe leaving it there. Except for a few hiccups when we got to the room (which they took care IMMEDIATELY) , we had a great stay. Beds were comfy, and it was quiet !! We will be back!!
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: I always request a room without a connecting door, which they accommodated for us!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Random P wrote a review May 2022
2 contributions
Sheraton hotel in Atlantic City is not a place for family vacation. Parking was very inconvenient especially with a 9 month old baby. Front of the hotel guests are smocking cigarettes and weed 24/7 you can even smell it from the lobby. We booked the Suite it was decent but very out dated and the queen bed was extremely small. After the first night we left the hotel because next morning we saw hundreds of Ants crawling around our room. Overall, it was an awful experience :(
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jacksondc wrote a review Mar 2022
Washington DC, District of Columbia355 contributions236 helpful votes
for a non-smoking hotel, the first room i was sent to was so heavily smoked in that they used perfume to cover it up. The second room had a dying tv with "rain" coming down the pixels. The third and final room had the light out in the bathroom. Wouldn't housekeeping notice? I would stay again. It's not ready for guests, however. Much like the city that closes down at 6 pm. the gift shop was only open from 6 am until noon.
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Date of stay: March 2022
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 10 Mar 2022
Dear jacksondc, We recognize your time is valuable and appreciate the feedback you have provided. On behalf of the entire team at the Sheraton Atlantic City Convention Center Hotel, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
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TravelwGforce wrote a review Mar 2022
Cream Ridge, New Jersey6 contributions10 helpful votes
This is a OK place. Employees are nice, spacious... Needs some updating for sure. Love all of the pictures from the Pagent. Lots of Nostalgia. Even the bartenders have been there for years. The breakfest was horrible. It's hard to have a bad breakfest, but is really Bad. We were a party of 4 and we all agreed that is was the worst ever!
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Date of stay: March 2022
Rooms
Location
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Room Tip: Bad Breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony l wrote a review Feb 2022
1 contribution
The hotel is perfect for proximity to convention center and staff was great. That being said, it is in dire need of an update. The furniture, carpet and fixtures look like they haven't been updated in 20 years. Our first room had a faucet issue and pipes banging in wall when shower was on. I asked for a new room and was given multiple new room options by the desk manager. She also extended our checkout by 2 hours the following day. She made the difference in taking care of issues beyond her control. Great service.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 20 Feb 2022
Dear TonyIG980DI, I would like to take this opportunity to thank you for your feedback, and apologize to you for the issues you encountered while staying with us. We strive to be the best and will do whatever it takes to get there. We use all of our guest’s feedback to coach and counsel where necessary to improve upon our presentation. We are always going through some capital improvements as time allows, and continue looking for ways to spruce up the hotel and keep it looking wonderful! We all take great pride in our property and our guests, some who visit either once in a while or quite often. I assure you I will be following up with the Directors of Housekeeping and Engineering to express your concerns with your room as described in your comments. We are very agile in resolving issues as they are reported to us, and we very much thank you again for your comments. Once again I sincerely apologize to you for this not being a great stay that met your expectations. We always want our guests to have a wonderful experience and we will do whatever we need to, so our guests are fully satisfied each and every time they visit with us. I sincerely hope you do come back and stay with us again. Please contact me directly upon your next visit, and I will do my best to make sure your stay is a great one! Sincerely, Luisa D. Front Desk Supervisor Sheraton Atlantic City 609-344-3535
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PRICE RANGE
US$113 - US$355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton atlantic city hotel atlantic city, atlantic city sheraton
LOCATION
United StatesNew JerseyJersey ShoreAtlantic City
NUMBER OF ROOMS
502
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Frequently Asked Questions about Sheraton Atlantic City Convention Center Hotel
Which popular attractions are close to Sheraton Atlantic City Convention Center Hotel?
Nearby attractions include Tanger Outlets Atlantic City (0.2 km), Noyes Arts Garage of Stockton University (0.3 km), and African American Heritage Museum of Southern New Jersey (0.2 km).
What are some of the property amenities at Sheraton Atlantic City Convention Center Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Atlantic City Convention Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Atlantic City Convention Center Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Atlantic City Convention Center Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Atlantic City Convention Center Hotel?
Conveniently located restaurants include White House Sub Shop, Angelo's Fairmount Tavern, and Wingcraft Kitchen and Beer Bar.
Are there opportunities to exercise at Sheraton Atlantic City Convention Center Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Atlantic City Convention Center Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Atlantic City.
Are any cleaning services offered at Sheraton Atlantic City Convention Center Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Atlantic City Convention Center Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Atlantic City Convention Center Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.