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Timor Plaza Hotel & Apartments

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#3 of 21 Hotels in Dili
Certificate of Excellence
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Timor Plaza Hotel & Apartments
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105 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Monticello, Utah
Reviewed 1 week ago

Lovely tiled floors in halls and bathrooms. Very large rooms, great beds, air conditioning, good furniture, seating, lounge seats, desk, safe , hair dryer, jug, coffee, tea, great towels, very clean, daily serviced. Secure. Good breakfast cooked and self serve. Bars. Timor has gone ahead in such a short time. AUSTRALIAN veteran.

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Helpful?
Thank Col A
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for sharing your review on your recent stay on TripAdvisor. It is such a pleasure to learn that you have enjoyed your stay and that we have met your expectations. At Timor Plaza Hotel & Apartments, we pride ourselves to be providing excellent products and services, and positive feedback such as yours motivates the team to keep striving...

Tennant Creek, Australia
Reviewed 4 weeks ago

A short 10 minute drive in from the airport ( yes, the hotel will pick you up, and drop you off ). Located in a complex of business, hotel and apartments. There's a food court, including Gloria Jeans, located on the ground floor.

Review collected in partnership with this hotel
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Helpful?
Thank Greg M
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for sharing your experience. I am delighted to know that our overall facilities, especially our complimentary airport pick up and drop off service has made your stay a great one, in Timor Plaza Hotel & Apartments we always strive to deliver the highest level of personalized service and make sure that all our guests are pampered and feel...

Bali, Indonesia
Reviewed 4 weeks ago

Booking online is a very helpful as special rates is available instead of going straight to their front desk. Mr. Eric the front desk manager was very helpful as he responds via email to our inquiries and request before our stay. The staff is friendly and were able to attend to our request for a baby cot to be place...

Review collected in partnership with this hotel
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Helpful?
Thank Josiah Nel F
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you very much for posting gracious comments during your recent stay at Timor Plaza Hotel & Apartments. We pride ourselves to be providing excellent products and services, and positive feedback such as yours motivates the team to keep striving for perfection. Your happiness is our best reward! We take pride in catering to our guests' needs the best way...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

The staff were lovely. The apartment was relatively clean and spacious. Though something was not quite right - living in a shopping mall! Convenient etc. But the vibe was plain, breakfast very average, no beach access, no pool or gym facilities, and quite expensive.

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Helpful?
Thank ByronofMelbourne
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for posting your feedback on TripAdvisor. We value guest comments whether positive or negative and glad to hear you enjoyed your stay despite some disappointments. It is disappointing to receive negative reviews but we use these to better ourselves. Our hotel consisted of shopping center in 1st and 2nd floor, offices in 3rd floor and few in 4th...

Washington DC, District of Columbia
Reviewed 9 March 2017

The service is excellent. The staff is above and beyond the staff at other hotels in Dili. The location is the most convenient in all of Dili. You have stores/shopping, movie theater, massage parlor, gym and restaurants a plenty. The hotel rooms are beautiful. I only saw them, I did not stay in a hotel room. I rented an apartment...

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Helpful?
Thank scottmahoney
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for choosing to stay at Timor Plaza Hotel & Apartments and for taking the time to write a review about your recent experience. Creating memories for our guests is what we love doing and I am happy to hear that you had a wonderful stay enjoying the facilities, services and our staffs hospitality, an apartments with fully furnish...

Chapel Hill, North Carolina
Reviewed 27 February 2017

On my tour around the world visiting all 193 U.N. recognized countries, I generally research and stay in the best properties in each country. After traveling through Dili and much of East Timor, let me assure you that this is the best hotel that Dili has to offer. While it doesn't look like much on the outside as you drive...

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Helpful?
Thank JimKitch
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you very much for sharing your review on TripAdvisor. It is a pleasure to read that you have appreciated the cleanliness of our rooms, enjoyed the accommodation choice along with the facilities, the link to the shopping center is certainly a bonus. The staffs will be pleased to hear that their efforts are paid off. Once again thank you...

Reviewed 23 February 2017

This is my first visit to Dili, with very limited information about the city, the people and the traditions. The professionalism of the staffs of the hotel are 8 of 10, however the services are excellent, they do the best effort to serve. The hotel is only exist in one floor of a building with around 50 rooms and located...

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Helpful?
Thank Imam B
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for posting a very pleasant feedback on TripAdvisor and choosing to stay at Timor Plaza Hotel & Apartments as your first official visit. We are extremely grateful for your kind comments and most delighted to learn that your recent stay with us did not disappoint you in the least. The team works very hard to please our guests...

Reviewed 29 January 2017 via mobile

We had a wonderful stay at Timor Plaza Hotel & Apartment last month. The room was so clean and very spacious. We also love the fact that hotel is attached to the shopping centre, which made every thing so easy to access. And yes, the free airport shuttle was definitely a plus. The breakfast in the hotel was standard hotel...

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1Thank Billy W
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you so much for this incredible feedback and for taking the time to share with the online community. I am so delighted that your stay did not disappoint you the least from the accommodations to the service provided, I have forwarded your advise regarding the breakfast with selection of Timorese local delicacies to our executive Chef. I will pass...

Singapore
Reviewed 26 January 2017 via mobile

I stayed here twice, in 2014 nd December 2016. Pleasantly surprised at how professional the staffs and the services are. Located in 5th floor, above (the only) shopping mall gives much conveniences: Restaurant, supermarket, beauty salon, massage/spa. The room is spacious, the bed is very comfortable, the linen/ towels are fluffy and clean. The only minor issue was the hot...

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Helpful?
Thank Lizzy_ku
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for posting your review on TripAdvisor. While it was a delight to read about your satisfaction with the service you received, I regret that we fell short of your expectations on hot shower water. Rest assured that we diligently use guest's comments to review our services and products, the feedback has been shared with our concerned departments. In...

Maitland, Australia
Reviewed 22 January 2017

Great and friendly staff and quality of service second to none. Hospitality during meals from the staff was a wonderful and rewarding experience with meals of exceptional quality. Large and clean well set out and proportioned rooms were also an added feature

Review collected in partnership with this hotel
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1Thank Erko2014
Erik S, Manager at Timor Plaza Hotel & Apartments, responded to this review

Thank you for choosing Timor Plaza Hotel & Apartments as your accommodation during your visit to Dili! It is always encouraging for us to learn that our valuable guests are satisfied with our service and facilities. We hope that we will have the pleasure of welcoming you again in the near future.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Timor Plaza Hotel & Apartments is close to the Airport and conveniently situated as part of Timor Plaza Shopping Centre & Office Complex, located within the CBD of Dili Central; The hotel boosts contemporary rooms with 62 channels satellite LCD & DVD, Wi-Fi access, commanding prime views over Dili from Panorama Restaurant. The hotel has added a Penthouse Suite on it's very top floor, offering spectacular sea & mountain views. ... more   less 

Additional Information about Timor Plaza Hotel & Apartments

Address: Level 5, Timor PLaza | Rua Presidente Nicolau Lobato, Dili, East Timor
Region: East Timor > Dili District > Dili
Price Range: $129 - $197 (Based on Average Rates for a Standard Room)
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from Timor Plaza Hotel & Apartments staff and other travellers.
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Questions? Get answers from Timor Plaza Hotel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay on the opposite side of the parking lot.”
scottmahoney, 9 Mar 2017 | Read review
“Some rooms had NO view (of a wall) and others a view of the city.”
  • Rooms were spotlessly clean, bed was comfortable, TV had 50+ cable channels, free wifi worked gr
JimKitch, 27 Feb 2017 | Read review
“Ask the receptionist to give you the best room. The room near to the gate is better to minimize the steps to reach the room.”
, 22 Feb 2017 | Read review
“Rooms are all on one floor, and all face to the hills.”
  • Very clean bathroom
  • Room is not spacious but comfortable
conatus, 7 Nov 2016 | Read review
“North facing rooms on western side may be quieter (but room 546 has resonance/vibration noise issues and lowish water pressure)”
RossG200, 25 Jul 2016 | Read review
5 of 5