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Av. Charles Darwin and Seymour, 5 minutes from Charles Darwin Research Station, Puerto Ayora 200350 Ecuador
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Traveller (206)
Dining (50)
Room & Suite (34)

About

#10 of 27 hotels in Puerto Ayora
Location
Cleanliness
Service
Value
In 1993 Silberstein family bought the former Residencial Angermeyer, it was known to be the No.1 destination for information about the Islands. It was rebuilt and today it is the Hotel Silberstein, a hotel with all amenities to fulfill the expectations and beyond of our guests from all over the world. Our 22 comfortable rooms are all equipped with individual air condition and have a private bathroom with shower and permanent hot water, heated environmentally friendly by the sun. Our Restaurant offers international food and local specialties prepared by our professional team. For a complete vacation we offer any kind of tours, such as Diving and Daily Tours, as well as airport transfers and in between the different islands. Contact us for more!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Hiking
Snorkelling
Airport transportation
Baggage storage
Sun loungers / beach chairs
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Spanish
476Reviews5Q+A54Room tips
Traveller rating
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Most Recent
Zeituni wrote a review Jan 2022
Jerusalem, Israel1670 contributions344 helpful votes
I do not understand who and how has decided to give 4* to this hotel. It is situated centrally, the staff is doing all the possible to improve the state of things, but nevertheless the room was outdated, we had no warm water in the morning, WiFi did not work, the safe was broken, bedding was auwful.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Kevin K wrote a review Apr 2021
Dublin, Ireland47 contributions56 helpful votes
Booked 3 prepaid nights for Easter 2020, had to cancel due to pandemic and suggested rebooking for next year, they agreed, was unable to book for Easter 2021 and pushed out into later in the year on flights, contacted them, no response to email. Then the website disappeared and now they won't answer the phone, my nearly $1,000 booking is starting in 4 days, no way of contact them and our family face a fine of €7,500 ($9,000) if we leave Ireland to get on a plane. We'd have been happy to pay an admin charge for the dates to change We have been trying to contact them for 6 months. Putting this review up is the last shot we have at contacting them, happy to delete it if they make contact, as 1 star reviews are not typically acceptable, but no contact availability is not acceptable.
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Date of stay: April 2021
3 Helpful votes
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Response from Hotel Sstein, Owner at Hotel Silberstein
Responded 29 Oct 2021
Thank you so much for finding this way to contact us, Kevin! We are so sorry for the lack of communication throughout this turmoil the world has been going through. Our website has been hijacked and we have not been able to recover it yet. Also our emails have been down for about a year now. With the world finally reopening, we have been able to make an assessment of the situation, including reading your review. Please contact us at: guisela@getgalapagos.com to resolve the situation. Again, our sincere apologies for the delay in response!
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daviddocklands wrote a review Mar 2020
London, United Kingdom257 contributions144 helpful votes
In these times it is a bit difficult to objectively review: Firstly ii is very central so you can walk to the Darwin Centre or Fish market/ shops in a few minutes. The staff are very helpful- and made sure we got to the airport on our final day. For that we are very grateful. But the hotel is quite basic- there is no tv or wifi in the rooms. The wifi in the bar area is very weak indeed. The rooms are quite large and some have been updated more than others. it needs more money put into the place to bring it up to standard- I feel sorry for the staff who were coping well under the circumstances Our 'deal' came with an evening meal which was well prepared-- but there was no choice. The choices at breakfast were pretty limited too
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Date of stay: March 2020
2 Helpful votes
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Nick and Angel S wrote a review Mar 2020
Milton Keynes, United Kingdom5357 contributions392 helpful votes
+1
We stayed at this little gem of a hotel for a couple of nights! The hotel is in a great location and has clean compact rooms arranged around a small, but refreshing pool! Breakfast was good and the staff were friendly! Would definitely stay here again! While staying were had the bonus of a Galapagos Lava Heron joining us by the pool, eating a Lava Lizard and then taking a bath in the pool! See Pics!
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Lisa M wrote a review Jan 2020
Brighton, United Kingdom160 contributions86 helpful votes
Comfortable roadfrint cafe area perfect for a coffee stop. Cortado coffee and black tea with milk served hot. WiFi could be faster as very slow but made up for with friendly service and relaxing background lounge music.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: I didn’t stay here just visited for coffee.
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2 Helpful votes
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 5 Feb 2020
Thank you very much for your comment, we are very glad that you enjoyed your coffee and your visit to our restaurant. We hope you can visit us again soon.
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Meredith L wrote a review Jan 2020
Arlington, Virginia1 contribution
We thoroughly enjoyed our stay. The property was beautiful and the staff were friendly, helpful and attentive. The location is great and the food was delicious, too. I’ll definitely stay here again when return to the Galapagos.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 7 Feb 2020
Thank you very much for your comments. We hope you can return to the Galapagos Islands and visit us again.
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Vera wrote a review Jan 2020
Brighton, United Kingdom1 contribution
Great facilities, charming patio with fountains and swimming pool. Excellent staff and kitchen. Good location, small and cosy, one of the first hotels on the island, friendly atmosphere. strongly recommend.
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Date of stay: November 2019
Value
Rooms
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 7 Feb 2020
We are very glad that you enjoyed your stay at our hotel. Thank you very much for your comment, we will share it with all our staff.
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Diverz12 wrote a review Dec 2019
Dewey Beach, Delaware3 contributions
Hotel in a great location. The hotel in undergoing renovations and has a small, BUT GREAT STAFF! They atmosphere is great and the food excellent. My family and I visited at the beginning and end of our cruise because the manager was the most friendly and professional person I have met in a while. I work in the tourism industry and would recommend them to my family and friends.
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Date of stay: December 2019
Service
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 5 Feb 2020
Thanks for your comments. We always try to give the best service to those who visit us and stay with us.
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Foxfrightener wrote a review Sep 2019
Weybourne, United Kingdom10 contributions7 helpful votes
This is a tired hotel in a great location, understaffed with friendly, helpful people. It desperately needs a revamp. It would not cost a fortune to repaint the rooms and replace old and broken furniture inside and out........
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Date of stay: August 2019Trip type: Travelled with family
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 15 Oct 2019
We appreciate your comments. We continue to improve the facilities and service at our hotel to provide a better stay for our guests during their visit to Galapagos.
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Ai I wrote a review Jul 2019
Hyuga, Japan19 contributions
Just in front of the beach where you can see sea lions and variety of birds. Good walking access to the restaurants and tour companies. Free coffee and water. Wifi is weak, but this is same everywhere in the island.
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Review collected in partnership with this hotel
Date of stay: July 2019Trip type: Travelled solo
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Response from HotelS155, Marketing at Hotel Silberstein
Responded 14 Aug 2019
We appreciate your comments, we are glad you enjoyed your stay. Wi-Fi is weak in the Island, but it allows everyone to disconnect and enjoy nature and their trip. We hope you can come back again.
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ALSO KNOWN AS
galextur hotel puerto ayora
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
22
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Frequently Asked Questions about Hotel Silberstein
Which popular attractions are close to Hotel Silberstein?
Nearby attractions include Rancho Primicias (0.03 km), Santa Cruz Fish Market (0.1 km), and Samay Latin Art (0.08 km).
What are some of the property amenities at Hotel Silberstein?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Silberstein?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Silberstein?
Conveniently located restaurants include 1835 Coffee Lab, Midori Sushi & Pub, and Almar Seafood & Grill.
Are there opportunities to exercise at Hotel Silberstein?
Yes, guests have access to a pool during their stay.
Does Hotel Silberstein have airport transportation?
Yes, Hotel Silberstein offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Silberstein?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Silberstein?
The staff speaks multiple languages, including English and Spanish.
Is Hotel Silberstein accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.