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Traveller (103)
Room & Suite (10)
Dining (6)
Overview
  • Excellent30%
  • Very good53%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (140)
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23
41
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3
1
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23
41
9
3
1
Show reviews that mention
All reviewsinteresting architecturebottom floorthe upper floorshot waterview of the baycomfortable staysanta cruzhotel staffcouple of nightsrooms are cleansouth americathe main dragstayed here for nightsmosaicsgauditvpuerto
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1 - 5 of 77 reviews
Reviewed 3 weeks ago

This was to say the least an interesting hotel. Lots of stairs and no elevators. Rules given by hotel staff upon arrival to: Don't flush anything down the toilets, take short showers, leave the key every time you leave the hotel, turn off the air...More

Thank rcoffman
Reviewed 4 weeks ago via mobile

We stayed here for 3 nights in March. We had 2 days of diving so we didn’t spend a lot of time here, but the interaction we did have with the staff weren’t really helpful. They were nice, just didn’t seem to care about what...More

Thank Shanen K
Reviewed 4 weeks ago

My husband and I stayed at Hotel Mainao for 2 nights while visiting Santa Cruz. Staff were friendly and helpful with all our requests. Breakfast was fresh and basic. Wifi is okay for text/email communication. Rooms and bathrooms are spartan, but clean. If you are...More

Thank Jacqueline N
Reviewed 5 weeks ago via mobile

If I could give more than 5 stars for this place I would! While in Galápagos I fell and hurt my ankle. Ended up in a cast. The staff here went above and beyond to make sure my trip was not ruined! They moved us...More

Thank Alyssa C
Reviewed 19 February 2018

We were here as part of our Galapagos tour for several nights. The staff is so wonderful and the hotel is situated on a street away from the main drag. Rooms were basic, but very nice and ours had a balcony. We also went to...More

Thank usha18
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$95 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Ayora
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$95 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Ayora
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (103)
Room & Suite (10)
Dining (6)
Family and Play Areas (2)
Questions & Answers
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Posting guidelines
Room Tips
"The turret room or request a balcony"
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"Higher floors for views."
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"Higher rooms have better views"
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"If you don't like stairs, ask for a main floor room"
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