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Citadel Azur Resort

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Citadel Azur Resort
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1,461 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Reviewed 25 July 2016 via mobile

Actually Citadel azure is a famous hotel in sahl hasheesh, Hurghada. But I didn't find something special about it rather than its design which is as a citadel and the room which gives u this feel, also the animation team was really good and trying to satisfy everyone around and wants all people to be happy in their trip. What...

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Helpful?
1Thank mimojuja
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mimojuja, Thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort! We are so pleased to read that you enjoyed the hotel design, room, food, lagoons and cleanliness of the pools! Please accept our sincere apologies for failing to meet your expectations in regards of service at our...

Reviewed 24 July 2016 via mobile

Good hotel and good time my vication was fantastic we. Enjoyed and entertainment team they was always with us specialy menna she was verey freandly with the kidz and they was love her soooo much and all the people woorking hear they good staff

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Helpful?
1Thank Maysara R
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. May Sara, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We are delighted that you had such a wonderful stay with us and that we could meet your expectation. It was our pleasure to host your vacation and we are looking forward to welcoming you back soon to Citadel Azur Resort. Best regards,...

Reviewed 24 July 2016 via mobile

I't was good time and nice holiday we was love every thing in this hotel we like the view from the room and the staff they really helpful and the animation team they fantastic menna my beast animation and nataly great time we hope that we come back agin soon

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Helpful?
1Thank Malak A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Thank you for choosing the Citadel Azur Resort to spend your recent vacation! Dear Mrs. Malak We are very glad that you had such a wonderful vacation in Citadel Azur Resort and a am very happy that my Team and I could met your expectations. It was our pleasure to host your vacation and we are looking forward to welcoming...

Reviewed 24 July 2016

The building has a unique and nice design.Beach is very nice with a great ,awesome view of corals. The rooms are large and clean and have a big tearce with wonderful ,amazing sea and pool view.Helpful staff, funny animation team . Tasty food with great varieties. I have spent a great holiday for sure will go again.

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Helpful?
1Thank Rasha E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Rasha E, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We are delighted that you had such a wonderful stay and we are glad that we have met your expectations. It was our pleasure to host you during your vacation and we are looking forward to welcoming you back soon to Citadel Azur...

Reviewed 24 July 2016 via mobile

I went to the hotel with my family little baby and old people i had a booking for 2 nights but i couldn't stay for 1 hour there no ac at any place at the hotel except the rooms and to get from the room to the main restaurant or lobby u have to walk for long distance in the...

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Helpful?
Thank Marina A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Marina A, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! I am am sad to read, that we could not meet your expectations. However I sincerely appreciate all of your comments and feedback. It was our pleasure to host your vacation and we are looking forward to welcoming you back soon to Citadel...

Reviewed 23 July 2016 via mobile

The hotel design is amazing. Food is ok with great variety. Animation team are very active as well not pushy. So many things to do you don't feel away from town. Thank you citadel azur team will come back very soon greetings to all animation.

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Helpful?
1Thank Ahmed G
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Ahmed, On behalf of Citadel Azur Resort team we would like to thank you for choosing our resort to spend your recent vacation! So pleased to read that you enjoyed your stay with us! It was our pleasure to welcome you and we are looking forward to welcoming you back to Citadel Azur Resort in the future. Best...

Reviewed 23 July 2016 via mobile

This hotel is very good and the food is very good i must go again animation is very funny and the the beach is amazing and the Animation team ' sasha , natali , mizo , tania' is very friendly , the rooms is very clean and the house keeping is so good , there are three pools all of...

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Helpful?
Thank Mahmoud E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Mahmoud, Thank you for choosing Citadel Azur Resort to spend your recent vacation! So pleased to read that your enjoyed the food, beach & pool, work of our animation team & Housekeeping service. Looking forward to welcoming you back to Citadel Azur Resort in the near future. Best regards, Khaled Sadek General Manager

Reviewed 22 July 2016 via mobile

Awesome vacation in Citadel Azur , very kind and helpful staff who made us our vacation really so nice , on the other side , we met the best animation team ever and I think may be I would come very soon to see them an other time , big thaks for "Sasha , Tanya , Max and Andrea" ,...

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Helpful?
1Thank Ahmed E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Ahmed, On behalf of Citadel Azur Resort team we would like to thank you for choosing our resort to spend your recent vacation! We really appreciate your comments about our staff and the service they provide, as we are committed to deliver the perfect holiday experience through providing an excellent service. It was our pleasure to host your...

Reviewed 22 July 2016 via mobile

Excellent and they are good in help and the animation team is very good and excellent and the best animation in ghurdaka and the the hotel was very excellent and there was abeach bolley and italy restaurant and brazil and there was ashow every day at 9 pm and there was a fun bar and ping and playstation and pilliardo

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Helpful?
Thank Omar Y
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Omar, Thank you for choosing the Citadel Azur Resort to spend your recent vacation! We are delighted that you had such a wonderful first stay with us & sincerely appreciate all of your comments and feedback. It was our pleasure to host your vacation and we are looking forward to welcoming you back soon to Citadel Azur Resort....

Reviewed 22 July 2016 via mobile

The beach is amazing ,I have enjoyed my stay here to the max.The animation team has been doing their job perfectly but there are some annoying conditions.The reception has no air conditioner.The room service isn't good to be honest.We have complained about those problems many times and there was no response.

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Helpful?
Thank David K
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. David, Thank you for your stay at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. On a positive note, I am very pleased that you are satisfied with performance of our animation team & please accept our sincere apologies for any inconvenience and for failing to meet your expectations in regards to...

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Junior Suite with Terrace and Sea View (38)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $77 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#35 Top resorts Hotel in Hurghada
#37 Spa Hotel in Hurghada
#37 Family Hotel in Hurghada
#56 On the Beach Hotel in Hurghada
#61 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
107 questions
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Questions? Get answers from Citadel Azur Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 3 very central to everything”
 of 5 bubbles veralin, 13 Mar 2017 | Read review
“sea view rooms from building 2 to 6 are not far away from lobby and provide perfect view”
 of 5 bubbles mahmoudn228, 12 Mar 2017 | Read review
“near the main lobby”
 of 5 bubbles M9976BLmohammeda, 11 Feb 2017 | Read review
“If you don't mind a bit off a walk get 7 or 8 block”
 of 5 bubbles hunsburyled, 5 Jan 2017 | Read review
“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
5 of 5