We booked this hotel on the understanding that it was 5 star I wouldn't even give it a rating or even send my dog there, the smell is awful the rooms are disgusting and non working a.c, pools were empty and the ones that were...More
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We enjoyed the pools and aqua park .. also we loved the beach and the sea. Don't expect a woow food as the restaurant is not that prefessional. The rooms were clean and also most of the hotel buildings. The staff want a whole interest...More
I didn't even stayed there I arrived and cancelled my reservation and left because of the things I saw and there problems that happened to us during checkin and lunch, the staff are rude and the restaurant is very dirty and smells very bad, all...More
Is the first time I' ve been so disappointed because I thought I had booked a 5 stars hotel ..when I spoke to the operator; regards a good hotel all inclusive .she seems happy and she suggested this hotel .Shocking when I arrived to the...More
The hotel i booked was closed and we were directed to another hotel in the group called the Emerald. From the moment i arrived i was hit by the smell, it was stale.the appearance was not much better dusty, the flooring was mismatched chunks of...More
"i was in room 3124 which was on the second floor, it had a balcony, view of the pool and the sea :-)"
"Choose rooms away from the reception and as sure away from the ground floor"