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Serenity Fun City Resort

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Serenity Fun City Resort
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429 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Cairo, Al Qahirah, Egypt
Reviewed 14 September 2016

I had 5 days last week in fun city makadi, and really it was an amazing vacation ... you can find something to do and enjoy every minute. Room: We had a family room, 2 connected rooms. it was very large. Aqua park: Big aqua park suits all ages, very safe, there is at least a guard with each slide...

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Helpful?
1Thank Boushra S
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Boushra, We would like to thank you for the time you have taken to write your recent review regarding your most recent stay in Serenity Fun City. It was a pleasure to host you and your family and a delight to read that you had enjoyed your time. It would be an honor to welcome you back in...

Reviewed 13 September 2016 via mobile

Exceptional service Friendly and proffessional staff Very nice food Very entertaining place for kids Clean rooms Safe activities as you dont really need to worry about your kids, life guards are everywhere and aware of everything The only negative comment is the high slides seriously need an elivator if you are planning to repeat them At last, Special thanks to...

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Helpful?
2Thank Sarah E
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mrs. Sarah, It was a pleasure to host you and your family on your recent vacation to Serenity Fun City. It was a delight to read that you have enjoyed your stay and were satisfied. Your comments and feedback allow us the opportunity to ensure we are providing the expected highest level of service to all of our guests...

Reviewed 11 September 2016

first of all i had a big problem with my Expedia reservation, but the manager of the Hotel was totally helpful and he fixed all of it, then all the stuff tried to erase the problem from my mind by helping us and making us happy , they were amazing .. the Hotel is amazing , had a perfect stuff,...

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Helpful?
Thank MAICKEL S
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Maickel, WE would firstly like to thank you for choosing Serenity Fun City to spend your vacation, it was a pleasure to host you and your family. We would also like to thank you for the time you have taken to write your review regarding your recent stay. All of your comments have been passed onto the relevant...

Reviewed 10 September 2016 via mobile

The hotel including Aqua park for adults and kids is amazing .. Luna park is interesting for my kid, he had so much fun .. Staff very helpful , very good service .. Pools are so good and clean .. Night Shows are very good and animation team do their best .. various kinds of foods,drinks available all day. The...

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Helpful?
Thank Mohamed E
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Mohamed, Thank you for the time you have taken to write your review regarding your recent stay in Serenity Fun City. It was a pleasure to host you and your family. As a hotel we are always striving to ensure the highest level of service is being provided at all times and for all of our guests. It...

Reviewed 6 September 2016 via mobile

Just returned today from a 3 nights stay.. I recommed it to everyone..espcially famillies and young couples..the aqua park is so much fun..crazy river..luna park..night shows..and pools everything is really enjoyable.. beach has a very good snorkling spot..just not for random swimming..foood was outstanding..so much variations ..high standard..best taste..service all over the place is excellant..i even forgot my sunglasses on...

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Helpful?
1Thank reem s
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Ms. Reem, Thank you for the time you have taken to write your review and opinions regarding your recent stay. It was such a pleasure to host you and your family. It is delightful to read that you have enjoyed your stay here with us and that we met all of your expectations. We would love to have the...

Reviewed 4 September 2016 via mobile

a wonderful hotel , nice helpful stuff , specially Mr. Hany and Mr. Hisham in reception ,Mohamed is unfriendly by the way . I would thank Mr. Hany who helped us celebrating our wedding anniversary and ordered a cake for us. I would thank also Mostafa in the aqua play center. I will come back again Thank you.

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3Thank agamaal
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Agamaal, The time you have taken to write your review regarding your recent stay is much appreciated it allows us to have the chance to ensure our service that is being provided is of the highest level and all of our guests are satisfied. It was a delight to read that we had done this successfully with you...

Cairo, Egypt
Reviewed 1 September 2016 via mobile

Serenity fun city has a wonderful water games, the rooms are clean, the restaurant has a lot of variety dishes open buffet, the staff is very welcoming and cooperative, we had so much fun along with family and kids, you can stay in the resort without going out all your visit period as they have night shows every night and...

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1Thank ahmedelzoghby
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Ahmed, Thank you for taking the time to write your review regarding your most recent stay in Serenity Fun City. It was a pleasure to host you and your family. Your review allows us as a hotel to ensure that we are providing the best possible service to all of our guests and it was a delight to...

Cairo, Egypt
Reviewed 28 August 2016

we were there for a short holiday with friends, the hotel in total is very good, aqua park is amazing, kept the kids crazy all the time, we wish also to thank Mr. Ayman for his cooperation , we will go to this hotel again , we will advise our friends by this hotel.

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2Thank rababaabid
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Sir, We would like to thank you for taking the time to write your review regarding your recent stay here with us. It was a pleasure to host you. Please kindly be informed we have passed your comments onto the relevant department so that the necessary action and acknowledgements can be handled. It would be a delight to welcome...

Cairo
Reviewed 27 August 2016 via mobile

We stayed for 4 nights from 22nd to 26th of August in a standard double room all inclusive Firstly the front desk was very helpful especially Mr Ahmed who was very helpful to do his best in offering everything to make us happy with our stay Regarding the food: the breakfast was very good but nearly same food everyday including...

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2Thank PSafsoufa
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Ms. Soufa, We would like to thank you for taking the time to write your review regarding your recent stay in Serenity Fun City. It was a pleasure to host you and your family and also a delight to read that you have enjoyed your stay with us. Please kindly be informed that your comments have been passed onto...

Ashford, United Kingdom
Reviewed 24 August 2016 via mobile

Just spent 2 weeks in this lovely country as far as the hotel goes it is not 5 star from a British standard I would say more like 3 maybe 4 at a push. But the hotel staff make up for the short fall. When we first arrived we was met by terry our English rep,she is a lovely young...

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3Thank bluntie1974
Teri S, Guest Relations Manager at Serenity Fun City Resort, responded to this review

Dear Mr. Blunt, We thank you for taking the time to write your review regarding your recent stay here with us in Serenity Fun City. As a hotel our main priority is to always provide the highest level of service to all of our guests and to do our absolute best in not only reaching but exceeding guests expectations, therefore...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Serenity Fun City Resort

Address: Safaga Road, Makadi Bay, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: $72 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Fun City Resort 5*
Number of rooms: 585
Reservation Options:
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Hotel Style:
#8 Top resorts Hotel in Makadi Bay
#10 Spa Hotel in Makadi Bay
#13 Family Hotel in Makadi Bay
#17 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Fun City Resort staff and other travellers.
62 questions
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Questions? Get answers from Serenity Fun City Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interconnecting rooms are so good”
 of 5 bubbles mohamedg577, 13 Feb 2017 | Read review
“Ground floor rooms is perfect because it’s including small garden for children to play”
 of 5 bubbles momahedali, 31 Oct 2016 | Read review
“family rooms (connected) are larg and perfect”
 of 5 bubbles KAMEELIA155, 25 Jul 2016 | Read review
“They are all new! Its great to have a view on the park especially by night!”
 of 5 bubbles AhmedNag78, 5 Jan 2016 | Read review
“if travelling with children- book any room in the entertainment- fun city part, if you are couple get a sea view room in the other part”
 of 5 bubbles 732maggiep, 4 Jan 2016 | Read review
5 of 5