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Hotel Golden Star

04/06/2017 05/06/2017
1 room 2 adults 0 children
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Mumbai (Bombay), India
Reviewed 12 December 2016

Hello, i visited Hotel Golden Star, Surat on 10th Dec 2016 with my family (me, my husband, mother in law and my 4 yrs old kid). I booked this hotel after checking online pics and reviews. We were very excited but this hotel is pathetic and specially room service. Instead of 12 pm checkin this hotel allowed us at 2...

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Helpful?
Thank Truptikanha
Management response:

Respected Sir I am sincerely sorry for the poor service you received at our Hotel We have spoken to our team.About this incident and have a training session arranged to help them learn new effective communication skills. On behalf of Hotel Golden Star I would like to offer our sincerest apologies for the inconvenience these problems have caused you. We...

Oslo, Norway
Reviewed 17 August 2016

Ended up staying here, when visiting friends in Surat. We were only planning to stay one night, but stayed for two. Strangely enough, these two nights were like staying in two different hotels. Even though we had the same room. The rooms were clean enough, though pretty worn down and there was a funky smell coming from the AC. We...

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Thank cerios
Surat, India
Reviewed 19 April 2016 via mobile

It is place where you can get good ambience & good food.It is small restaurant with limited capacity.Good for chinese food & Pasta.Punjabi food is also good.Nice peaceful place.If you want food in peaceful place than you will love this place.Overall good for your small family on special days.

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Helpful?
Thank dharmrajdesai
Jaipur, India
Reviewed 8 November 2015 via mobile

Visiting hotel golden star was a horrible experience for me. Pathetic room, pathetic service, rude staff. They don't even give the tariff bill to guests, even when I demanded for the bill they clearly stated we don't give bills to our guests it's against our policy. Moreover they behaved so rudly with me when I insisted for the Bill. Pathetic...

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Helpful?
Thank Rajat B
Reviewed 17 September 2015 via mobile

The standard type rooms are quite horrible. The rooms are not at all spacious. The paint is chipped off the walls. The beds are not sturdy at all and make a cracking sound even when you turn on your side while sleeping. The glasses in the room are unclean. The most unclean part of the room is toilet. The fixtures...

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Helpful?
Thank Rahul S
DELGFA
Reviewed 7 May 2015

dark environment, bad lift and poor services are the trademark of this hotel. You should clarify the rates and the mode of payment before you enter in rooms. The etho is not as per the value charged by the hotel

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Helpful?
Thank DELGFA
Vadodara, India
Reviewed 24 June 2014

Hell hotel damn far from railway station and rooms are damn old. Charging too much. Foods are damn expensive and quality of rooms ac is not at all good. No pick up and drop facility. house keeping is also not good. All electronics items are made in china

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Helpful?
4Thank Dhaval D
Deesa
Reviewed 28 September 2013

My wife and I stayed in this hotel for 3 days (19th Sep to 22nd Sep 2013) with a prior booking. Details given by the Hotel on Make My Trip are misleading. - There is no parking for cars, we had to park on road in front of hotel. - We were allotted room with "twin beds" which was smelling...

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9Thank come2kamal
Pune, India
Reviewed 22 November 2012

Worst business hotel I had stayed. Rooms damp, stinky and dirty. Pure Veg food no Non veg food. Room service takes ages to come. Lift is manual sometimes gets stuck between floors. You can get better Hotel at same range like Ginger in piplod Surat.

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9Thank Saswata B
MUMBAI
Reviewed 8 November 2009

OUR 4 STAY WAS EXELLENT, Rooms are quite Airy & Spaciuous First of all we liked the staff hospiality with exellent service WITH MODESTY and unforgettable PESHAWARI superb food quality in the 'GARAM MASALA ' RESTAURANT. We also enjoyed their Gym and Swimming Pool FACILITY free of cost with very good Intructor in Gym and International Trainer in the Swimming...

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3Thank FABULOUSMumbai

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
26 rooms air condition rooms with wi fi free complimentary fast multi cuisine restaurant,swimming pool ,gym,spa,indoor games, conference hall for 200- 50 pax dj hall.free pick up drop from station/Airport.(on request) ... more   less 

Additional Information about Hotel Golden Star

Address: Arzees Circle, Surat 395009, India
Region: India > Gujarat > Surat District > Surat
Price Range: $63 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Golden Star 3*
Number of rooms: 26
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Golden Star staff and other travellers.
1 question
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Questions? Get answers from Hotel Golden Star staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one far away from the elevator, it makes a horrible beeping sound”
  • Both swans and elephants. What more can you wish for?
cerios, 17 Aug 2016 | Read review
“All rooms are same”
DELGFA, 6 May 2015 | Read review
“Avoid this hotel. 5-star hotels available for two more thousands.”
  • Uncleaned Wash Basin
  • Never Cleaned swithes
  • Dirty fittings in Bath Room
  • Unacceptable glass quality
  • Poor Quality Soap
  • Uncleaned Bath Fittings
come2kamal, 28 Sep 2013 | Read review
“Avoid the standard room please check the Delux and Super delux rooms.”
Sasbas, 22 Nov 2012 | Read review
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