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ibis Gurgaon Golf Course Road - An AccorHotels Brand

Expedia.comUS$66*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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ibis Gurgaon Golf Course Road - An AccorHotels Brand
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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Gurgaon Golf Course Road - An AccorHotels Brand
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Showing 1,122: English reviews
Reviewed 13 September 2016

This hotel came as a WOW experience. First they don't have Valet Parking, you have to part your car in the basement and take your luggage yourself to the Ground Floor where the reception is located. Once you enter the room as you open it you will find its like a overpriced matchbox. There is not enough furniture where you...

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Helpful?
Thank Vishal K
Mizan-UddinIG, Director of Rooms at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Vishal, It is with sincere regret I note your dissatisfaction with our services and apologize for the inconvenience caused. Ibis globally is known to be a value for money product and our rooms and bathrooms have been designed after extensive market surveys and with an intention of best utilization of space. This in turn allows us to offer rooms...

Pune
Reviewed 13 September 2016

Very warm and friendly staff, extremely quick check ins, and the room size is small but very cute and nice. I used the gym as well, the staff always had a very smiling face and overall had a very good stay experience. Thanks to the team.

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Helpful?
Thank swats_dash
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Mr. Dash, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcome you...

Gurugram (Gurgaon), India
Reviewed 13 September 2016

Thank you, Yatinder. The arrangements for event were really awesome. Each and every guest left happily in end! Happy start and happy ending . You are a great asset to your organization and hope you will keep adding such remarks to your record in future! Thanks to full cafe, chef and catering team, Pramod, Arun and a guy in cafe...

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Helpful?
Thank RavinderVirdi
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Mr. Virdi, I thank you for your kind appreciation for the services extended by the team to your friends and family. Our endeavour was to make your kid’s birthday a memorable event for your friends and family and we are very pleased to hear that we could assist you in celebrating the event with great joy. Your appreciation for...

Gurugram (Gurgaon), India
Reviewed 12 September 2016

Nice ambience, Awesome Breakfast. Very courteous staff & impeccable service when it comes to business hotel. At the very core of Gurgaon's Cyber hub on Golf Course road. Few good food, pubs & leisure options around - South Point mall is right next.

Review collected in partnership with this hotel
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Helpful?
Thank Asit D
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Mr. Asit D, Thank you for your kind feedback that reasserts our stature as business hotel in Gurgaon and highlights all that we offer for the comfort of our corporate guests. We are grateful for mentioning this in your review with a gamut of other compliments. Your review has infused a new zest in our team, who looks forward...

Reviewed 10 September 2016 via mobile

Ibis Gurgaon is trying to be efficient but barely there. Staff are nice and polite however need to be trained better to deal with guest requests and also be familiar with the product. They did not understand when I asked for a multipin plug or how to dial out ? What they lose in efficiency they make up on location...

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Helpful?
Thank Narasimha R
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Mr. Narasimha R, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service...

Hyderabad
Reviewed 9 September 2016

Already shared. Too many Asterix, Food delivery at room Rs 50? Shaving kit Rs 50? My pan card continued to be at reception scan machine after I went to the room and came down for dinner (an hour maybe). The pricing is a hoax.

Review collected in partnership with this hotel
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Helpful?
Thank Ritesh D
Mizan-UddinIG, Director of Rooms at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Ritesh, We truly appreciate you sharing your candid feedback with us. Acting on your feedback, we have stopped additional charges for food delivery henceforth. Furthermore we have introduced strong corrective training to ensue that our guests’ identification documents and are handled with utmost sincerity. We await your return, for more pleasant stay. Regards, Mizan Uddin Director of Rooms

Reviewed 8 September 2016 via mobile

After my recent novotel juhu experience I had almost lost faith in the accor group of hotels... but must say that Ibis Gurgaon has restored this with conviction. Their service, courtesy and work attitude have been excellent. From housekeeping to front desk and restaurant services... all put together have made my stay very comfortable. This is particularly significant as the...

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Helpful?
Thank TarangSudeshna
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Ms. Tarang, We are truly delighted to read your review with positive feedback for our staff and services - this is truly what we aspire to achieve every day. It’s our constant endeavour to not only meet but exceed guest expectations and we are elated to know that the team is delivering high level of service to all our...

Kolkata (Calcutta), India
Reviewed 7 September 2016

Overall good experience except couple of things. 1. Room service - they were always late. 2. Restaurant attendants were not so caring and professional. Would advise to sort these things bcoz good is not enough, seek to be best.

Review collected in partnership with this hotel
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Helpful?
Thank kunalmukherjee2016
Mizan-UddinIG, Director of Rooms at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Mr. Mukherjee, Thank you for your feedback, we constantly look forward to valuable feedback from our guests to augment our service level and processes, as you have rightly said, its is not just about being good but the best. I am extremely apologetic about the concerns shared by you. The team in F&B is relatively new, and we are...

Reviewed 4 September 2016 via mobile

Hotel staff is very slow in terms of responding to orders for food or any other stuff, food is not that great coz it has specific menu with limited offers. A lot to improve on areas like food, customer support and travel assistance. Clean rooms, excellent breakfast spread.

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Helpful?
Thank Sunil D
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Sunil, We deeply regret the inconvenience caused to you during your recent stay with us. Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high level of services for our valuable guests. We have taken careful note of your feedback on the service in the restaurant. I can assure you that your experience was certainly...

Dubai, United Arab Emirates
Reviewed 4 September 2016

My husband and I recently spent 4 nights at Ibis Gurgaon as we had some business close by. This hotel is situated centrally on Golf course Road and is ideal for short business trips. Currently the weather and construction has resulted in the approach road being in terrible condition but one hopes this will improve in time. The rooms at...

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Helpful?
Thank Piyu M
NitinPathakGM, General Manager at ibis Gurgaon Golf Course Road - An AccorHotels Brand, responded to this review

Dear Piyu, It is indeed heartening to receive such positive feedback. We are glad to know that you enjoyed the facilities and the services at the hotel and have carried back fond memories of your stay at our hotel. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Economy hotel for business and leisure With sector 53-54 rapid metro station next to the hotel, ibis Gurgaon Golf Course Road is just 11 minutes to Cyber City. It is the most convenient base for all travelers with T1 & T3 airport terminals 15 Kms away. This economy hotel in Gurugram is a short drive away from buzzing shopping hubs of - South Point mall, DT Mega mall, Paras Downtown and 6 mins away from M.G Road and Sikandarpur stations. With easy access to Faridabad road, it's a 15-min drive from TATA Consulting Services in Gwal Pahari. With corporate parks like The Executive Centre at One Horizon Center, American Express and Genpact in the same vicinity, it is going to be the closest hotel to Cyber City, being just 11 min away via the express metro line. It is close to Sohna Road and some of the leading-edge hospitals of the city like Alchemist Hospital, Fortis Memorial Research Institute (opposite Huda Centre Metro Station), Paras Hospital, Medanta – The Medicity, Artemis & PrimaMed Super Specialty Hospital. The hotel also welcomes you with a plethora of dining and entertainment pit-stops nearby like the DT Cinema, Cyber Hub, Kingdom Of Dreams Arts Centre, The Oyster Amusement Park, breweries & the DLF Golf & Country Club – one of the most prestigious golf clubs’ in India. Features: The hotel features state-of-the-art meeting spaces that can accommodate over 70 delegates and a well-equipped gymnasium. Be it light bites or sumptuous spreads, Spice it – our multi-cuisine restaurant offers it all where you create, we cook! In-room: The 214 well-designed rooms feature high-speed free Wi-Fi, LED TV; black out curtains, safe deposit and tea and coffee amenities along with a mini fridge – dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles. ... more   less 

Additional Information about ibis Gurgaon Golf Course Road - An AccorHotels Brand

Address: 1 Block, Gurugram (Gurgaon) 122002, India (Formerly Hotel Ibis Gurgaon)
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Gurgaon Golf Course Road - An AccorHotels Brand 3*
Number of rooms: 217
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Also Known As:
Accor Hotel Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from ibis Gurgaon Golf Course Road - An AccorHotels Brand staff and other travellers.
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Gurugram (Gurgaon), India

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
597qianyil, 22 May 2017 | Read review
“Value for money”
sureshbaral, 20 May 2017 | Read review
“good transportation and connectivity”
mrinalksardar, 19 May 2017 | Read review
“2nf floor is for smoking rooms”
Manadark88, 14 May 2017 | Read review
“Any room, all are the same and I hate their setup”
, 11 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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